About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2026 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2026 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2026 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Senior Living Awards
Add Review
(866) 388-7494
Talk to a local advisor for FREE
VERIFIED PARTNER

Holiday Willow Grove

10043 Idlewild Road, Matthews, NC 28105

For pricing & availability:
(866) 374-4058
8.9
Review score
91 reviews
Add review
8.9
Review score
91 reviews
  • 5 star
    51%
  • 4 star
    26%
  • 3 star
    15%
  • 2 star
    5%
  • 1 star
    3%
See all reviews
9.2
Review score
10279 reviews
133 facilities
SaveShare
Holiday Willow Grove
SaveShare
Holiday Willow Grove
15 photos
Holiday Willow Grove in google map

Anonymous

Child of resident/client

5.0 out of 5 stars

Overall Very Nice Community

Willow Grove met everything we were looking for in senior care. It was clean, staff very friendly, cordial and pleasant, the food was good and well portioned, tons and tons of activities for all. The price was very reasonable too. Our family member is happy and has adjusted well.

Read all reviews

Holiday Willow Grove

Spend your retirement years in the serenity of Holiday Willow Grove — a Holiday Retirement community offering great amenities, independent living services, and a supportive atmosphere. This craftsman-style community is settled in the quiet countryside of Matthews, North Carolina, just across the street from Idlewild Road Park. Holiday Willow Grove is central to Carolinas Medical Center, SouthPark Mall, and the Old Town Matthews City Center. Many golf courses and scenic parks are nearby as well.

The community’s thoughtfully designed common areas are carpeted and cozy. Broad windows allow an abundance of natural light, and homelike decor creates a warm and welcoming ambiance. Spend the day tending to plants in the courtyard’s raised planters or unwinding in the quiet library. To make it even better, Holiday Willow Grove is pet-friendly!

Great Place to Work Institute has even honored Holiday Willow Grove with a certification as a Great Place to Work® for the 2022-2023 awards. Live better, age more successfully, and stay independent longer at Holiday Willow Grove!

Community Details

At Holiday Willow Grove, they offer a wide variety of convenient services — regular housekeeping, light linen, maintenance, and scheduled transportation — so you can spend less time worrying about household chores and more time with...

Senior living options offered

  • Independent Living

Holiday Willow Grove

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

  • Request pricing
    Contact a local advisor
  • Unlocked
    Get a quote from your local advisor

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Holiday Willow Grove

8.9 out of 10
Review Score91 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.3
Friendliness
4.4
Care Services
3.9
Staff
4.0
Meals & Dining
3.6
Activities
4.0
Value for Cost
4.1

A Place for Mom has scored Holiday Willow Grove with 8.9 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Holiday Willow Grove has 91 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 91 reviews

Last Updated: 10/15/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Family/friend

October 15, 2025

5.0 out of 5 stars
Verified Review

Holiday Willow Grove

Dinning good. Activities good. Staff great!

Anonymous

Independent Living

Family/friend

October 9, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Overall Very Nice Community

Willow Grove met everything we were looking for in senior care. It was clean, staff very friendly, cordial and pleasant, the food was good and well portioned, tons and tons of activities for all. The price was very reasonable too. Our family member is happy and has adjusted well.

Anonymous

Independent Living

Family/friend

October 2, 2025

4.0 out of 5 stars
Verified Review

Good Experience

My sister is still there and likes it just fine. Would recommend

Anonymous

Independent Living

Family/friend

September 10, 2025

4.0 out of 5 stars
Verified Review

Review for Holiday Willow Grove

I thought it was a beautiful place . It was always clean & pleasant. The staff was friendly & accommodating when you needed help. My mother's stay there was a good one.

Anonymous

Independent Living

Family/friend

August 12, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
3.0

Overall nice community

They advertise chef prepared meals however they are pre made meals warmed up on site. Many residents complain of high salt contact and it is not adjustable

Dawn S

Independent Living

Family/friend

March 31, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
2.0
Staff
2.0
Meals & Dining
2.0

Would not currently recommend

Staff turnover is high. The food was substandard, there is no security and no one on duty after 7:30 pm. My mom had a stroke and seizure. Her friends found her. It was the end of February. When we realized she won't be able to return to independent living it was [date removed]. They are giving no consideration and charging through [date removed].

Linda W

Independent Living

Family/friend

March 31, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Excellent for retirement living

Staff is excellent. Apartments are comparable to standard size Of 1 bedroom apartment. Amenities includes weekly vacuuming, mopping, cleaning kitchenette/bathroom, changing bed linens/towels.

Anonymous

Independent Living

Family/friend

March 7, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
3.0
Meals & Dining
3.0

Review for Holiday Willow Grove

Should tell you we recently moved my mother out of Willow Grove. It ended up not being a good fit for her or use as a family. Facility/staff turnover was a factor in our decision.

Anonymous

Independent Living

Family/friend

March 6, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Holiday Willow Grove review

I like the convenience, cost and community. They could improve on management, transportation and alternative meal options.

Margaret B

Independent Living

Toured community

January 25, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

What I liked about willow grove!

This facility is clean and had a lot of activity to keep you busy . It was also warm and friendly. The atmosphere was relaxed.

Concerned Daughter

Independent Living

Family/friend

December 24, 2024

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
1.0

Avoid at all costs

Very high staff turnover, only one elevator for the whole building that breaks down frequently, and cold food. Plus they are raising their prices, but are unable to provide the basic promised services. My parent has missed doctor's appointments because they can't get to the first floor. They were recently without internet for a few days, and no one seemed to care. It's hard to find a manager on site when you have concerns. It's not only not worth the cost, but I believe there are safety issues.

Anonymous

Independent Living

Family/friend

September 24, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Willow Grove Review

My mom has been extremely happy at Holiday Willow Grove.

Mark S

Independent Living

Family/friend

September 23, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Best Decision For My Dad

If you feel guilty for asking your parent to consider moving out of their home, I did too. That was until it finally happened and now the only regret I have is not doing it sooner. Holiday Willow Grove is the best thing that has happened for my Dad since my mother passed. I never thought I could convince my Dad to leave what he felt was the only thing he had left of my Mom. After I found the courage to have a difficult conversation with my Dad, he finally agreed to look at the place. He made it clear he was not making any decisions and was only going so I would stop bringing it up. We met with [name removed] who showed us around and made everything make sense to my Dad. It was 5 minutes into our tour that my Dad cracked a joke to one of the other men that live there. I was shocked. [name removed], who organizes the activities made my Dad laugh so hard I thought I had to be dreaming. All that to say my Dad had his apartment picked out before we left. Thank you Holiday Willow Grove.

Kathy

Independent Living

Family/friend

September 20, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
2.0
Staff
2.0
Meals & Dining
4.0

Beware of willow grove. They don't deliver as advertised

Willow grove was sold to me as an assisted living. No way in hell is it! They tried collecting money after my aunt was moved out . We fought about it and until I threatened a law suit for false advertising, they weren't backing down. Once I mentioned getting an attorney, they backed off AND changed their website from Assisted Living to Independent Living.

Anonymous

Independent Living

Family/friend

September 13, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

Holiday Willow Grove review

My brother was at Willow Grove until the end of [date removed]. He decided to move to Nashville to be near his daughter and granddaughter and died 4 weeks later.

Anonymous

Independent Living

Family/friend

August 26, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Holiday Willow Grove

All independent facilities are expensive. Be prepared for after 1 year rent can increase [fee removed] more. I negotiated and only had an increase of [fee removed]. Any increases should not be more than social security increases.

Anonymous

Independent Living

Family/friend

June 13, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Our Experience

My loved one was previously a resident at Holiday Willow Grove for a short time. Overall, the experience at this facility was good for my loved one. However, my loved one ultimately needed more care/attention and we had to move to a different place.

Druann

Independent Living

Family/friend

June 4, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Staff
2.0
Meals & Dining
2.0

Review for Holiday Willow Grove

Avoid Willow Grove as they sell you on services then do not provide.The vegetables were often overcooked. The food was too salty. My mother is a diabetic. She gained weight and her blood sugar count went up due to the high carbs in the diet.Many times the meals were served cold and late. Told she would have laundry access then after she moved in told she could only use it after hours. I am very disappointed with Willow Grove. I thought this was going to be a place that my mother would be happy but was miserable.

Anonymous

Independent Living

Family/friend

May 15, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
5.0
Meals & Dining
4.0

Recommended

Holiday Willow Grove is well maintained and updated. All staff and residents that we've encountered are very welcoming and friendly. Resident care appears to be a priority. I would and have already recommended this facility to others.

Mary G

Independent Living

Family/friend

April 15, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Good value, a few areas for improvement

I think Willow Grove is a good value and more affordable compared to larger senior independent living communities. The renovations done in 2023 resulted in a very attractive lobby and fresh looking community spaces. Would like to see Willow Grove increase resident count, closer to full capacity. That would hopefully increase their operating budget, allowing them to staff up more, provide more activities, and importantly could offer better transportation services. The community bus driver is terrific, but hours are very limited. Would like to see bus transportation offered 8 am to 4 pm on weekdays and perhaps 1/2 days on Saturday/ Sunday. The staff at Willow Grove are very professional and try to be helpful. They do watch out for the residents. Right now. the kitchen that prepares meals for residents seems understaffed. The menu is very limited. The evening dinner meal is often very sparse. Food choices that appear on the printed menu are not always available. Would like to see WG increase the housekeeping somewhat because there have been many times when my mother's apartment does not get cleaned on schedule.

Holiday Willow Grove

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Holiday Willow Grove

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top