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Orchard Valley At Wilbraham

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2387 Boston Rd, Wilbraham, MA 01095

For pricing & availability:
(866) 374-4058
8.6
Review score
34 reviews
Add review
8.6
Review score
34 reviews
5 star
62%
4 star
26%
3 star
6%
2 star
3%
1 star
3%
See all reviews
8.9
Review score
2073 reviews
68 facilities
Orchard Valley At Wilbraham
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Orchard Valley At Wilbraham
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KERRY
-
Child of resident/client
5.0
Would recommend!
The facility itself is fairly old so climate control can be an issue at times. The food in dining room is fair but not great. Service can be difficult as they are only allowed 2 servers. Space is limited and often times seating can take some time. That said, they are making adjustments to

About the facility
Orchard Valley At Wilbraham

Life in Wilbraham, Massachusetts looks a little different here. This quintessential small New England town feels like a safe place from the busier world 10 miles away in Springfield. Orchard Valley at Wilbraham blends our small-town atmosphere with high-quality care services. As a community offering some of the area’s finest assisted living and mind and memory care services, residents thrive in our cheerful, welcoming environment.

On Route 20 and just minutes from Mass Pike, Orchard Valley residents love our convenience to all that Western Massachusetts has to offer. From local cafés with friends and neighbors chatting on the front porch to the annual Peach Festival, historical homes, working farms, and townspeople enjoying morning strolls down Main Street, you’ll see just how the Wilbraham community embodies close family ties, fond memories, and lasting traditions.

Community Amenities and Services

With assisted living, memory care, and respite care services all in one place, we offer many amenities and services to meet your current and future care needs. At Orchard Valley, we are focused on providing personalized support as well as recognizing the cultural, dietary, and day-to-day care needs of each individual. We also offer assistance 24 hours a day, seven days a week as well as...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Orchard Valley At Wilbraham

Total monthly costs depend on room type, select services, and the level of care needed.

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Assisted Living

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Studio
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1 Bedroom
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Semi-Private
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Memory Care

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Studio
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Orchard Valley At Wilbraham
Orchard Valley At Wilbraham

2387 Boston Rd, Wilbraham, MA 01095

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8.6
Review score
34 reviews
8.6
Review score
34 reviews
5 star
62%
4 star
26%
3 star
6%
2 star
3%
1 star
3%
9.4
Review score
27 reviews
9.4
Review score
27 reviews
5 star
58%
4 star
30%
3 star
4%
2 star
4%
1 star
4%
9.1
Review score
57 reviews
9.1
Review score
57 reviews
5 star
40%
4 star
40%
3 star
4%
2 star
7%
1 star
9%
8.5
Review score
29 reviews
8.5
Review score
29 reviews
5 star
49%
4 star
34%
3 star
7%
2 star
3%
1 star
7%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Orchard Valley At Wilbraham

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Restaurant Style Dining
  • Low / No Sodium
  • No Sugar
  • Pureed Meals
  • Vegetarian
  • Gluten-free
  • Special Dining Programs
  • Guest Meals
  • Anytime Dining
  • Room Service
  • Meals Provided

Room Amenities

  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Garden View
  • Kitchenette
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Uncovered Parking
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Transportation at Cost
  • Complimentary Transportation

Pets

  • Cats Allowed
  • Weight Limit (lbs)
  • Dogs Allowed

Common areas

  • Computer or Media Center
  • Central Fireplace
  • Outside Patio
  • Library
  • Private Bath
  • Indoor Common Areas
  • Outdoor Common Areas
  • Beauty Salon
  • Butterfly garden / Hummingbird garden
  • Meeting Room
  • TV Lounge

Recreational areas

  • Game Room
  • Raised Garden Beds
  • Piano or Organ
  • Billiards Lounge

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • Spanish
  • English

Activities

  • BBQs or Picnics
  • Other Religious Services
  • Men's Club
  • Yoga / Chair Yoga
  • Art Classes
  • Devotional Activities Offsite
  • Wine Tasting
  • Brain fitness / Dakim
  • Live Well Programs
  • Gardening Club
  • Educational Speakers / Life Long Learning
  • Catholic Services
  • Dances
  • Cooking Classes
  • Live Musical Performances
  • Visiting Chaplain or Priest
  • Sensory-based Programs
  • Day Trips and Outings
  • Happy Hour
  • Holiday Parties
  • Choir / Singing Club
  • Trivia Games
  • Christian Services
  • Community Service Programs
  • Tai Chi
  • Stretching Classes
  • Reminiscence Programs
  • Pet-focused Programs
  • Live Dance or Theater Performances
  • Birthday Parties
  • Intergenerational Programs
  • Cooking Club
  • Activities On-site
  • Activities Off-site
  • Devotional Activities On-Site

Reviews

for Orchard Valley At Wilbraham

8.6Review score34 reviews
8.6
Review score
34 reviews
5 star
62%
4 star
26%
3 star
6%
2 star
3%
1 star
3%
Benchmark Senior Living
8.9
Review score2073 reviews68 communities
Write a review
A Place for Mom has scored Orchard Valley At Wilbraham with 8.6 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Orchard Valley At Wilbraham has 34 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.3
Friendliness
4.5
Care Services
4.2
Staff
4.5
Meals & Dining
4.4
Activities
4.3
Value for Cost
4.1
A Place for Mom has scored Orchard Valley At Wilbraham with 8.6 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Orchard Valley At Wilbraham has 34 reviews with an average "overall experience" of 4.4 out of 5.
Parent company
Benchmark Senior Living
8.9
Review score2073 reviews68 communities
Logo for Benchmark Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 34 reviews
KERRY - Family/friend
Memory Care
November 13, 2024
5.0
Verified Review
Would recommend!
The facility itself is fairly old so climate control can be an issue at times. The food in dining room is fair but not great. Service can be difficult as they are only allowed 2 servers. Space is limited and often times seating can take some time. That said, they are making adjustments to allow for more seating. I find the activities are a bit lacking but perhaps that has to do with the clientele ie memory compromised. I feel that the deficits of the facilities age are reflected in the price. Overall it is a lovely safe place. Mom gets what she needs and the staff is very friendly and cares about the residents. She has adjusted well and is very happy there. I would recommend it.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
5
Lori D - Family/friend
Assisted Living
October 8, 2024
2.0
Very Satisfied
Very happy with Orchard Valley, staff is friendly and attentive, facility is clean and well maintained. Mom is very happy and loves her apartment. I would recommend OV to anyone looking for their loved one.
Cleanliness
1
Friendliness
1
Care Services
2
Staff
2
Meals & Dining
2
Activities
1
Value for Cost
3
Phil K - Family/friend
Assisted Living
May 3, 2024
5.0
So happy
My mom is so very happy at Orchard Valley. The administrative staff is very flexible and easy to work with. My mom loves the food and the many activities that take place. The staff that takes care of her is patient, caring and supportive. She loves her room and they keep everything so clean. She couldn’t be happier.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Orchard Valley At Wilbraham
June 6, 2024
Hello Phil, Thank you so much for the wonderful review. We are so glad to hear about your experience with our community. Our dedicated associates take great pride in providing the very best experience possible and your compliments are a highlight for our team. Thank you for sharing, and thank you for choosing Orchard Valley at Wilbraham!
Pete Vinson - Resident/client
Assisted Living
July 24, 2023
5.0
Absolutely wonderful!
I spent a month at Orchard Valley for respite care. I entered in a wheelchair. Progressed to a walker. And walked out barely using a cane for balance. My studio apartment was very nice and the food was restaurant quality, especially breakfast and dessert. Breakfast was what you wanted and cooked to order. The staff was efficient, caring and friendly. They actually threw a farewell Happy Hour party for me the day before I went home. I was sorry I needed it but thank God places like this exist when we need them! Thanks and bless you!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Orchard Valley At Wilbraham
August 7, 2023
Hello Pete, Thank you so much for your kind words and for leaving such a thoughtful review. We are so glad to hear about your experience with our community. Our associates take great pride in delivering quality experiences and stories like this mean the world to our team. Thank you for sharing, and thank you for choosing Orchard Valley At Wilbraham!
Rebecca - Family/friend
Assisted Living
June 22, 2023
5.0
A wonderful place for my mom
My mother lived at Orchard Valley until her passing earlier this year. She really enjoyed all of the activities especially bingo and cooking in the country kitchen. The staff is wonderful and treat all of tds he residents with compassion and respect. My mother's apartment was beautiful. She really liked it and the building and grounds are kept up immaculately. The meals were fabulous.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Orchard Valley At Wilbraham
July 7, 2023
Hello Rebecca, Thank you so much for your kind words and for leaving such a thoughtful review. We are so glad to hear about your experience with our community. Our associates take great pride in delivering quality experiences and stories like this mean the world to our team. Thank you for sharing, and thank you for choosing Orchard Valley At Wilbraham!
anonymous - Toured community
Memory Care
December 9, 2022
4.0
Verified Review
Community Tour
I thought Orchard Valley was very nice. But the facility was kind of dated, and we preferred a newer facility.
Anonymous - Family/friend
Assisted Living
October 6, 2022
5.0
Verified Review
This facility is a great place. Location is great. They're very responsive to questions and concerns. We've had a very positive experience. Housekeeping is daily and could be been a little better as far as her room. At times, there were spills on the floor, etc. But it could have been that she didn't let them in, too. I'm not sure. The facility itself is always clean, though. I don't have experience with the meals or activities. I would recommend them to friends and family.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Value for Cost
5
Lynn - Toured community
Assisted Living
February 25, 2022
5.0
Verified Review
My Tour Experience at Orchard Valley at Wilbraham
Great community with a full time Activities Director. They have a transition to a nursing home if necessary.
anonymous - Family/friend
Assisted Living
February 8, 2022
5.0
Verified Review
Compassionate care
They really made an effort to make my father feel welcomed on his first day. They are very responsive and took care of all of our needs for our loved one.
Anonymous - Toured community
Memory Care
January 31, 2022
5.0
Verified Review
My Tour Experience at Orchard Valley at Wilbraham
Good community, this was a great location for family to visit.
Patricia - Family/friend
Memory Care
August 30, 2021
5.0
Verified Review
Definitely somewhere to look at
The community looks very nice when you first walk in, it has a very homey feeling to it. Looking at the activities they seem to be very good and we would recommend the Orchard Valley to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Assisted Living
June 28, 2021
5.0
Verified Review
Tour of Orchard Valley
We toured Orchard Valley and it is a great facility. We still keep in contact with them and if it does not end up working out at the facility my loved one is at, we will be moving here. I give high marks to them for working with us and keeping in close contact all this time, they have just been great.
Anonymous - Toured community
Assisted Living
June 26, 2021
4.0
The person who took me on the tour seemed knowledgeable and understanding. She took the time to introduce me to each of the support staff we ran across in the course of the tour. The rooms had more of a "hospital" or "nursing home" vibe but were bigger than the previous facility. Perhaps it was just an older building than the other. still, the support staff seemed caring and efficient. I have to remember that a memory care unit is necessarily different from an assisted living facility.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Leslie - Family/friend
Assisted Living
May 14, 2021
4.0
Verified Review
Good Place, Bad Times
One of my issues was they gave us a wonderful introduction to the place. It seemed incredibly warm and friendly. I thought the services they provided were spectacular. But as we moved through the admissions process, I felt they were pushing us to take make services than we wanted or needed. And it seemed like there were some things that were told to us prior to entering that were not so true once we got in there. To be fair, as soon as we moved our loved one in, they had a Covid outbreak among the staff. I would guess that our experience would have been quite different had we not been in that situation. I was very frustrated and upset with the staff for bringing Covid into the facility, and they had a really hard time getting it under control. I would guess some of it came from people gathering at Thanksgiving. But I'm sorry, you work in an assisted living facility with vulnerable, elderly people. And I think people should be more aware. They had a hard time quelling the infection in the staff, and then it started spreading to the residents. My loved one did get Covid. I don't think that was her primary cause of death - she had heart failure compounding the situation. One of the things that actually drew us to Orchard Valley was the fact that they had gone the whole year, all the way through to December, with absolutely no Covid in the facility. So I was impressed, and felt clearly they were doing something right. But maybe everybody got tired of all the precautions by Thanksgiving. Even so, overall it was a good place, they were just experiencing unprecedented challenges due to Covid. So there were definitely some things that were not okay, and definitely some things that were really great. They did a pretty good job keeping the place clean all the time. And it was a beautiful facility. They were offering activities, which was great. And my loved one particularly enjoyed the mindfulness and aerobics activities. The care was sometimes good and sometimes bad. She had OT and PT services there, which were really helpful to her, and those staff were very friendly. But Orchard Valley made a pretty serious supply mistake regarding our loved one's incontinence care. We had told them from the start that she was incontinent, and one day they called to tell us she was entirely out of pants and that they had absolutely nothing for her. I was completely appalled. How can that happen? I imagine these types of things were due to Covid and the fact that they were short staffed. The whole situation was really hard for me. I was immune-compromised, yet they would still ask me to come in and do things while there was active Covid in the facility. I did what I felt I had to do it to take care of my mother, but it made me very uncomfortable. She was there for such a short time, about six weeks. So perhaps this is not the best overview of what the facility is like. But it is what we experienced during a Covid outbreak in her time there. I will say that they were incredibly helpful at the end. They gave me good guidance and were very caring. They cared for her as best they could, but how do you properly care for people who are dying when you don't have enough staff? But they were very helpful to me and provided me with very good information, and I felt we ended up doing everything we could for my mother at the end. And part of that was on them, because they were so helpful.
Cleanliness
5
Care Services
3
Staff
3
Activities
4
Value for Cost
3
Suzanne W - Family/friend
Assisted Living
April 19, 2021
5.0
Verified Review
It was a fabulous experience
The cleanliness of the community was excellent, however we still could not go inside the community due to the covid restrictions. They took excellent care of our loved one there, there was one woman in particular that treated my mother like she was her own. She would go in after hours and tend to her, and on the night she passed she stayed with her throughout the entire night and never left her side. Our mother at one point had to go into rehab at another facility and the manager fought for us to try and get her back in this community quickly so they could continue caring for her. We highly recommend Orchard Valley, we were very fortunate.
Value for Cost
5
Activities
5
Staff
5
Meals & Dining
5
Care Services
5
Friendliness
5
Cleanliness
5
Laurie Raynor-Carmody - Family/friend
Assisted Living
January 11, 2021
5.0
Verified Review
I would recommend
We chose Orchard Valley because they were one of the only facilities we could find that took her level of care. Most places said if she was not somewhat ambulatory they would not be able to take her. The room sizes here are average, she is in a studio. It is an older building so the doorways into the bathrooms aren't meant for people with wheelchairs. I would recommend the facility.
Cleanliness
5
Friendliness
5
Staff
5
Care Services
5
Meals & Dining
3
Activities
5
Value for Cost
3
Anonymous - Family/friend
Memory Care
May 29, 2020
1.0
Verified Review
Disappointing
The overall appearance of the community was fine, however my father's room was always unclean and continuously had an odor. They should be checking on high risk residents more, especially during the night. For those who are known fall risks, it didn't seem that they had adequate protocols in place to protect them. The staff communication with the family could have been better. We felt that a lot of times aspects of my father's care were not being properly communicated with us. Now that my mother is in a different community with better care, I can see the lack of communication much clearer. We did not feel Orchard Valley was a good value. My dad was only there for a few days and the price was very steep. We saw a lot of fees, like community fees and service fees, added up quickly. We thought it would make a lot more sense if they could have charged us one flat fee for care and prorated us for the time he was there.
Cleanliness
1
Friendliness
4
Value for Cost
1
Care Services
2
Activities
4
Mark - Family/friend
Memory Care
May 29, 2020
4.0
Verified Review
High Quality Professional Assisted Living
High quality, professional Assisted Living community. We liked it. It was a transition for my mom, but she adjusted quickly. They have a really nice garden area that is easy to access by the residents, It is secured and feels like a park. The food is pretty good. The sales person over promised and under delivered. She said my mom could get help with her dog and when we moved in that never happened. Otherwise we were happy.
Cleanliness
4
Friendliness
5
Value for Cost
3
Care Services
4
Activities
4
Anonymous - Family/friend
Memory Care
October 12, 2019
5.0
a very fine place for my cousin.
A very good place for my cousin.
Cleanliness
4.5
Friendliness
5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
Anonymous - Toured community
Memory Care
December 21, 2017
4.0
From the moment I entered the grounds I was impressed with Orchard Valley. The location and layout of the facility was inviting. Arrived early to evaluate spontaneous reactions and resident observations. The facility and staff interface with residents and my tour were most impressive. The cleanliness and brightness of the entire interior layout gave a warm friendly home-like feeling. Definitely comfortable with my first impression for a prospective resident.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 34 reviews

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Massachusetts regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Massachusetts regulations for Assisted Living.

Frequently Asked Questions
about Orchard Valley At Wilbraham

Orchard Valley At Wilbraham offers Semi-Private, Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Orchard Valley At Wilbraham 8.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (413) 284-3527 to reach a resident at Orchard Valley At Wilbraham.

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0%
Studio, 1bd, 2bd, Semi-Private
When you think of assisted living and memory care, what do you see? If cookie-cutter apartments, quiet hallways, bland food and stereotypical activities come to mind, then think again.  Over twenty years of experience have taught us that today's seniors want more choices and are leading a...
Keystone Commons community exterior

Keystone Commons

460 West Street, Ludlow, MA 01056
Starting at $X,XXX+ monthly
8.5
Review score
29 reviews
8.5
Review score
29 reviews
5 star
49%
4 star
34%
3 star
7%
2 star
3%
1 star
7%
Studio, 1bd, 2bd, Semi-Private
Keystone Commons provides Independent, Assisted, Alzheimer's and Memory Care residential living in Ludlow, MA.  Keystone Commons is a rental community that offers people over the age of 55 years a delightful way to live.  Independent Living (44 apartments) provides 31 meals per month,...
The Arbors at Chicopee community exterior

The Arbors at Chicopee

929 Memorial Dr, Chicopee, MA 01020
Starting at $X,XXX+ monthly
5 star
60%
4 star
40%
3 star
0%
2 star
0%
1 star
0%
Studio, 1bd, 2bd, Semi-Private
River Mills Assisted Living at Chicopee Falls indoor common area
5 star
29%
4 star
0%
3 star
42%
2 star
0%
1 star
29%
Studio, 1bd, Semi-Private
River Mills is everything you’d expect from a high-quality assisted living community, combined with the personal character and history of Chicopee, but with a longer term affordability that other communities aren’t offering. We look forward to inviting you to see and experience our thoughtfully...
Photo of Ruth's House

Ruth's House

780 Converse St, Longmeadow, MA 01106
Starting at $X,XXX+ monthly
9.4
Review score
27 reviews
9.4
Review score
27 reviews
5 star
58%
4 star
30%
3 star
4%
2 star
4%
1 star
4%
Studio, 1bd, Semi-Private
In 2012, JGS will celebrate 100 years of caring for the elderly in our community. When JGS was first established, the founders made a promise to provide comprehensive and compassionate healthcare services - based upon Jewish traditions and values - to those facing the challenges of aging. Jewish...
Cedarbrook Village at Ware aerial view of communityCommunity badge

Cedarbrook Village at Ware

73 South St, Ware, MA 01082
Starting at $X,XXX+ monthly
9.8
Review score
43 reviews
9.8
Review score
43 reviews
5 star
86%
4 star
14%
3 star
0%
2 star
0%
1 star
0%
Studio, 1bd, 2bd, Semi-Private
Now doing in person tours!Tucked into the verdant hills of the Pioneer Valley is the town of Ware, Massachusetts. Named the “Manour of Peace” in 1716 by its founder, John Read, Ware remains to this day a quiet town that embraces commercial and recreational growth without allowing it to impose on...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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