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River Mills Assisted Living at Chicopee Falls

7 River Mills Dr., Chicopee, MA 01020

For pricing & availability:
(866) 374-4058
7 reviews
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  • 5 star
    29%
  • 4 star
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  • 3 star
    42%
  • 2 star
    0%
  • 1 star
    29%
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7.5
Review score
222 reviews
16 facilities
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River Mills Assisted Living at Chicopee Falls
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River Mills Assisted Living at Chicopee Falls indoor common area
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street view of River Mills Assisted Living at Chicopee Falls

River Mills Assisted Living at Chicopee Falls

River Mills is everything you’d expect from a high-quality assisted living community, combined with the personal character and history of Chicopee, but with a longer term affordability that other communities aren’t offering. We look forward to inviting you to see and experience our thoughtfully designed spaces for enjoying life to the fullest!

Senior living options offered

  • Assisted Living
  • Memory Care

River Mills Assisted Living at Chicopee Falls

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for River Mills Assisted Living at Chicopee Falls

Overall Experience
3.0
Cleanliness
3.8
Friendliness
3.0
Care Services
2.5
Staff
2.8
Meals & Dining
3.5
Activities
2.4
Value for Cost
2.3

A Place for Mom has scored River Mills Assisted Living at Chicopee Falls with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, River Mills Assisted Living at Chicopee Falls has 7 reviews with an average "overall experience" of 3 out of 5.

Filters

1-7 of 7 reviews

Last Updated: 6/8/22

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

anonymous

Assisted Living

Toured community

June 8, 2022

5.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and we really liked the River Mills. The person who gave us the tour was very informative and did a great job explaining things. Everyone looked really nice and everybody was dressed up fancy.

Anonymous

Assisted Living

Family/friend

January 31, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Good Community

I would make sure that you look around at all communities and make sure this one is the right fit for your loved ones. The location and this is a new community all stand out to me. The staff are approachable, helpful, and friendly to work with. The activities are limited due to the pandemic. The food is wonderful.

D J

Assisted Living

Family/friend

November 27, 2021

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
2.0

Family member

If you are looking to send a love to an assistant living don’t send them here. From the Director to some of the employees they treat family members and residents horrible. Things are constantly missing out of my grandma’s room. It’s been address but nobody’s held accountable. And they do not take care of residence in the memory care unit as well

D M

Assisted Living

Toured community

November 10, 2021

5.0 out of 5 stars
Verified Review

My tour review

This community was new and just recently built. No one had moved in to this community yet and it was still empty. It was very beautiful but I feel like I visited it too soon as things were still being built and finalized.

Family Member

Assisted Living

Resident/client

October 18, 2021

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
2.0

Memory care unit

If your looking for a beautiful building you found it. If your looking for good care for your loved one...Run. Memory care unit is a joke. Don't get fouled if they tell you there is nurse coverage, that just mean, somewhere, but have fun finding one. The staff is basically non existent ,and is not trained at all in memory care, and are awful to the patients. Everything you buy for your love one, disappears the next day. Absolutely no accountability at River Mills.!

anonymous

Memory Care

Family/friend

June 28, 2021

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.5
Care Services
3.5
Activities
3.5
Staff
4.0
Meals & Dining
5.0

My review of River Mills

We chose River Mills because of their focus on memory care as well as the structure of the building, it is in the shape of a horseshoe. The room sizes at the facility have been adequate for what he needs. The facility is great and the things that they have in place seem to be great as well. I do think that they could use improvement on their communication and follow up to families. I would tell others to make sure to ask a lot of detailed questions before moving your loved one in here, especially about non-prescription medications as well as medications. We are still figuring things out as time goes on and it is a learning experience for everyone.

Anonymous

Assisted Living

Family/friend

March 24, 2021

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Staff
4.0

Review of River Mills, Cautiously Recommend

At first I was really impressed. I think the activities director is right on point. I'm worried about the memory care unit, since they have limited staff. I've asked for a care plan, and they've not been able to provide one to me. It is a nice and clean community. It's not everything I had hoped it would be. They changed nurses and doctor coded the medicine to be filled each month. The staff never told me that the medication needed to be filled each month. We didn't know of this change until the last few weeks. The community let us took responsibility, but they said ultimately it was the pharmacy's fault. This has been a huge issue for us. I would like to see more one-on-one memory care.

River Mills Assisted Living at Chicopee Falls

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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