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Symphony Assisted Living

1020 Harmony Hills Dr, Franklin, TN 37064

For pricing & availability:
(866) 374-4058
9.0
Review score
27 reviews
Add review
9.0
Review score
27 reviews
  • 5 star
    52%
  • 4 star
    26%
  • 3 star
    0%
  • 2 star
    11%
  • 1 star
    11%
See all reviews
7.5
Review score
316 reviews
19 facilities
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Symphony Assisted Living
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Symphony Assisted Living
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Anonymous

Child of resident/client

5.0 out of 5 stars

Review for The Harpeth at Harmony Hills

[name removed] the Executive Director is great to work with. The staff is very nice. I love that there is always someone in the living room any time the residents are there (memory care). The building is nice and welcoming. The activities director seems to love her job. My mom has only been there for a few months and she really likes it. Last year they came under new management and they seems to be doing a good job.

Read all reviews

Symphony Assisted Living

Symphony Assisted Living is a senior living community featuring craftsman-style elements and diverse lifestyle programming. The winsome community offers assisted living and memory care services to accommodate a range of care needs.

Near the community, residents have quick access to retail stores, grocery stores, banks, medical facilities, and parks. Additionally, residents can enjoy a variety of activities including exploring historic museums, golfing at the nearby course, or strolling the neighborhood parks.

The friendly staff at Symphony Assisted Living is readily available to assist residents with daily living activities, medication management, and health monitoring. They also benefit from a 24-hour on-site licensed nurse, on-site physical therapy services, in-room safety alarms, and a pendant call-alert system.

At Symphony Assisted Living, residents lead active and engaging lives with social engagement programs including art, music, games, and exercise. They also have access to a salon, gym, and activity room. Additionally, residents benefit from affordable monthly rates, personal laundry service, linen service, and individual climate control.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Tennessee, visit the Tennessee Health Care Facilities Directory.

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Assisted Living vs. Memory Care: What’s the Difference?

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Senior living options offered

  • Assisted Living
  • Memory Care

Symphony Assisted Living

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Symphony Assisted Living

9 out of 10
Review Score27 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.5
Friendliness
4.5
Care Services
4.1
Staff
4.2
Meals & Dining
4.0
Activities
4.1
Value for Cost
4.2

A Place for Mom has scored Symphony Assisted Living with 9 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Symphony Assisted Living has 27 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 27 reviews

Last Updated: 8/23/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Bruce

Assisted Living

Family/friend

August 23, 2025

1.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Staff
2.0

A huge dissappointment

I strongly caution against using this facility. During the initial contract review, the company presented terms that seemed clear and reasonable. However, when it came time to settle the bill, they contradicted those terms, demanding payment that didn’t align with our prior discussions. This bait-and-switch approach also extended to their care and attention to detail, which was severely lacking and fell far short of expectations. I would not entrust a loved one to this facility, even if it were free. Avoid at all costs. If you must consider this place, record your initial conversations and take the contract home to review thoroughly before committing.

Anonymous

Memory Care

Family/friend

August 12, 2025

5.0 out of 5 stars
Verified Review

Review for The Harpeth at Harmony Hills

[name removed] the Executive Director is great to work with. The staff is very nice. I love that there is always someone in the living room any time the residents are there (memory care). The building is nice and welcoming. The activities director seems to love her job. My mom has only been there for a few months and she really likes it. Last year they came under new management and they seems to be doing a good job.

Anonymous

Assisted Living

Family/friend

July 7, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

The Harpeth at Harmony Hills

This staff provides wonderful care and they are very kind and empathetic. They also communicate very well with family if there are any issues they are seeing with our loved ones and are very attentive to their needs.

Linda Baker

Memory Care

Family/friend

June 17, 2025

2.0 out of 5 stars
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Activities
5.0
Staff
3.0
Meals & Dining
5.0

Beautiful Facilities but understaffed

The facilities were beautiful, homey, and clean. The food was great and the food staff were awesome and caring. We spent all day and evening there so we were able to get a good view of the daily routines. The care givers were nice but on their phones and disengaged with residents a lot of the time. The activities director was awesome and had great activities planned for the residents! The nurses were nice but understaffed and they changed so much it was hard to get any consistency in knowing about each patient's current needs.

Anonymous

Assisted Living

Family/friend

June 16, 2025

2.0 out of 5 stars
Verified Review

Would not recommend

The woman who is n charge of medicine is great. The food lady is great. There is a nurse [name removed] who is horrible. There rooms are very dark, it is a depressing place . Would not recommend to anyone,

Anonymous

Memory Care

Family/friend

June 4, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Positive experiences

What we like the most about The Harpeth is the warm and friendly staff. Yes, we would recommend the community to other families based on the experience so far.

Joan E

Assisted Living

Family/friend

April 23, 2025

4.0 out of 5 stars
Verified Review

Overall would recommend

They are nice and helpful. Room sizes are nice. I have never eaten there so I don't know about the meals.

Anonymous

Assisted Living

Family/friend

March 26, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
2.0
Staff
3.5
Meals & Dining
3.0

The Harpeth at Harmony Hills review

I'll just say what I heard my dad say often which was he didn't feel like there was much "medical attention" he was given. I'm not sure if he was expecting more of a hospital type environment where he was constantly getting blood pressure checked and vitals or what but that's just the phrasing he used. In general, we were very pleased with the room, and we thought it was a very peaceful environment. I'm very grateful I chose the Harper for my dad to spend his last two months of life.

Taylor K

Memory Care

Toured community

February 26, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Great Community and Lovely Staff

The Harpeth at Harmony Hills is such a wonderful community. It is on the smaller side which is a nice accommodation for your loved ones. I appreciate the welcoming environment. The staff and management were very accommodating to me upon my first visit.

Eric G

Assisted Living

Family/friend

January 10, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A caring community

I have nothing but praise for the staff and community at The Harpeth. Every time I visit my mother is cheerful. From what I see the staff makes sure her needs are met and she is engaged with the community. I have no complaints.

Paula R

Memory Care

Family/friend

November 6, 2024

4.0 out of 5 stars
Cleanliness
2.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
2.0

Staff

Staff is friendly and caring. Director is very competent and tries hard to make sure everyone is well taken care of. The only criticism and concern I have is that in my opinion there’s not enough caregivers on duty to take care of all the needs of the patients.

Beth T

Assisted Living

Family/friend

September 19, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Symphony Assisted Living

We have had an excellent experience with my Mom’s care at Symphony. The staff from top to bottom is caring, informative and I truly believe they love and are passionate about caring for the elderly in new stages of life. They listen to my concerns and communicate very effectively what they see with my Mom. The workers and residents seem happy to be where they are and it has been a blessing for our family knowing my Mom is taken care of!

Anonymous

Memory Care

Family/friend

September 16, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Mom's Place

What we like the most about Symphony Assisted Living is the basic cleanliness both in property and in members. Lots of windows i.e. Lots of light. We would recommend this community to other families who may need a place for their loved ones

Clure W

Assisted Living

Family/friend

September 6, 2024

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Mom

Would like it that my mother would be more encouraged to be involved in activities! Go outside in rockers instead of staying in room watching Fox News all day! At least she gets her medicine and has caregivers check on her!

Anonymous

Assisted Living

Family/friend

July 29, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Parents so happy

My parents have been very pleased with the care they have received at Symphony, including daily nurse checks by LPNs and bathing & dressing assistance for my mom. The facility is clean, bright colors, attractive and quiet facility. Attentive and caring staff. Activities have been minimal these first two years which works well for people who prefer a quiet space. And they have picked up recently with a new director. We would highly recommend Symphony Assisted living to other families.

Julie D

Memory Care

Family/friend

July 10, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

symphony, senior living is a lovely, peaceful place with excellent care

Symphony Senior Living is a lovely facility inside and out. The rooms are nice. The grounds are clean. The courtyard is sunny and beautiful landscaped. The caregivers are attentive, the Activity Director is always coming up with fun ideas, and there’s 24 hour nursing, which is a huge plus… and the food is good! The former facility, where my mom lived, did not have nighttime nursing, and it was a huge concern for my family. And on top of all of this, Symphony senior living is affordable! I highly recommend Symphony!

Patrick

Memory Care

Family/friend

March 22, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

Staff and leadership are transparent and very accessible. Willing to answer any question and support the decision makers during this difficult time. The facility is very clean and kept in great condition. Communication with the family is excellent. They are responsive and very professional and supportive. The move in process was easy, great support from facility and everything was ready in the room, as promised. They make it as close to home as possible. Food quantity is great. Thoughtful and well planned meals. They are accommodating to family visiting and joining meal time. The family dining area for visitors is very thoughtful. I would 100% recommend this facility to others. The administration and staff are top notch.

Janet

Memory Care

Family/friend

February 20, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Definitely recommended

I would definitely recommend them. The staff is very caring and we felt like they were family. The facility is nice, clean and beautiful. My loved one thought he was at a nice hotel. They matched him with some other gentlemen with similar interests and he really enjoyed visiting with the other residents.

anonymous

Assisted Living

Family/friend

March 31, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Good Fit for Our Family

Symphony has been a good fit for our family. There is definitely a time of processing / transitioning, but Symphony communicated well as we acclimated to this new stage of life with them. They care for my dad and for our family.

Jeff Boren

Memory Care

Family/friend

March 13, 2023

1.0 out of 5 stars

Read the fine print

Make sure you give your 30 day notice before you new bill will be due because If you stay one day over the 30 Days you are not prorated you pay a full month. TOTAL [profanity removed]!! Read all the fine print.

Symphony Assisted Living

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Symphony Assisted Living

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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