Avalon Memory Care

I moved my dad in to Avalon Irving last year. He was asked to move from the memory care that he was in because of his hallucinations. They can be very bad and the Avalon staff knows how to work with him when he is having them. We were thankful that we found good care for him.

My mom had dementia and dad was her caregiver at home. When dad was diagnosed with cancer and they both needed care, we had no idea what we would do and how to keep them together. We toured Avalon for mom, and the lady that we met with explained that they could also care for dad. We could not have asked for a better situation. So grateful for Avalon.

While touring this facility I could not have felt more welcome by the administrative staff and caregivers. The residents seemed content and well taken care of. I was pleased to see that there were 2 separate buildings, each with their own specific level of care, activities, etc. When we are no longer capable of taking care of mom at home, we will be coming to Avalon.

They made cook to order meals for my mom. I have experienced other memory care facilities and most have staff that turnover quite often. It is great to see that the staff is so consistent and they truly love the residents they care for.

Avalon has been nothing but caring and compassionate in my experience. The staff has been nothing but kind and understanding. A nice and welcoming community feel that allows for socializing and comfort while providing the care that’s needed.

This is a very good facility. It is clean with a professional and friendly staff who cares for their patients. They are very good with communication. They always go over and above. I highly recommend them.

Avalon Memory Care exceeded any and all expectations, thanks to [name removed] and [name removed]. From the care, respect, and food the staff and all is beyond awesome. Not only is it a memory care facility but staff treats and includes you as family, with a homey environment. Best decision we made as a family to move facilities after having a horrible experience previously with [facility removed].

Our family highly recommends Avalon Memory Care. The facility was immaculate, and the staff was simply amazing. [name removed] and [name removed] are very gifted, caring, and hard working along with the entire staff there. We are grateful God led us to Avalon Memory Care.

[name removed] was extremely helpful in identifying the optimal facility to place our Mom in during a very urgent and stressful time. I highly recommend using his services if you ever find yourself in a similar situation!

Even though he lived here at Avalon only a short time before passing away, my father was well taken care of. The staff is dedicated and kind. During his first few days, Dad was disoriented and scared at times. The staff anticipated this and gave him extra time and attention, sometimes just sitting in his room with him, watching TV or reading aloud to him. When they were briefly locked down for a positive Covid test, the staff made sure each resident got extra attention. One young staff member spent an HOUR in my dad's room, helping me get the new TV set up! My family and I were free to come any time and we were always welcome to participate in whatever activity was at hand. Dad was always clean and his room and bedding always fresh.

The facility was always clean with no smell of urine and the staff was always attentive and really truly cared for Mom, thanks again for everything.

My Dad was only there a few weeks. I moved him there to be closer to me to visit him more. Location and care were big on my list. Avalon fulfilled those priorities. We cannot comment on the activities because there was not an activities director at that time. I so felt comfortable with the staff taking care of my dad. The relationship between staff and the facility doctor was a plus. The staff, who was very caring, made me feel at home while I was visiting him.

The overall experience, the friendliness of the staff, the quality of care and the meals and dining service all get a 5+. I feel so confident in the care that Merna is getting that I don't worry when I have to go a few days without visiting. We would recommend this community to other families based on the experience we have had so far.

My husband has been a resident at Avalon for a little over a year. We love the staff and appreciate how they go out of the way to communicate with me. It is so hard to have to place your loved one in care, but the staff has made a difficult process a little bit easier.

My sweet sister [name removed], was a resident at Avalon Keller for a little over 3 years. I visited almost daily and the staff treated not only [name removed], but myself as well, like family. The staff was quite attached to her and went out of their way to make her feel special. My family and I are so grateful for the wonderful care that she received.

I give the highest marks to all of Avalon's staff. We placed our beautiful, sweet mother at Avalon Garland following a bad experience at another care facility. Mom had extensive physical and cognitive issues when she arrived. The care at Avalon was superb. Kind, loving care. Clean facility. Activities and great music for residents. It was a difficult end of life situation for my Mom. The staff were attentive and loving. They really care and focus on what matters. Dignity, respect and great care. I cannot say enough about Avalon. Helped our family with a difficult time. Mom loved Avalon, as do I! I would be happy to discuss Avalon with anyone who has a loved one who is needing care. God bless the tremendous staff!!!

If you're looking for excellent quality of care, the staff here will far surpass your expectations! It's never easy to place your mom/grandparent in a home but this is an amazing facility that go the extra mile to care for loved ones as if it's their own family. I've had my mom's grandmother, my dad's mother, and my husband's grandmother all live here when we no longer could care for them like they deserved. They always keeps the (DAILY!) group activities lively and fun and meals are served family-style. The facility feels like an actual home and is always kept clean. My grandmother was recently put on hospice there and couldn't have asked for a more comfortable and friendly place for her to be during a hard time. The owners work there full-time to help with caregiving and ensure things are running smoothly. This is a truly special group and you will never find a better place for your family members to be!

Have been beginning to look for care for my husband who has Parkinson's Disease with Lewy Body Dementia. I was surprised when touring many places, that they really did not seem to know a lot about his particular form of Dementia. When I toured Avalon, the staff had all been there for many years and seemed so knowledgeable. Not only did they understand Lewy Body dementia, but the lady that toured me, gave me 2 names of current family members, whose loved ones had the same type of Dementia. It was such a nice personal touch and much appreciated. I feel like when the time comes, I will absolutely come back and take another look at Avalon.

Right before COVID as airports were beginning to shut down, I knew I needed to move my 95 year old mother from her assisted living, and get her close to me. I didn't have much time to tour, but was able to see a few places. Avalon's Admission's Coordinator really made the difference. She stepped in and I felt like she took the weight off my shoulders. The care staff was wonderful and absolutely loved my mom, Ruth. Avalon made a really difficult situation much easier.

Avalon exceeded my every expectation. They cared for both of my parents over several years and did an excellent job. I never once had a serious concern. I wouldn't hesitate to recommend them.