Avista Senior Living

My Goodness! What negative comments. My parents lived at Avista for 2 years. I have had the privilege of meeting the entire staff and most of the residents. The residents are happy, the care is very good. The management team is mindful of the residents' needs, and I found them to be most helpful when my parents were in the hospital. The executive director and a number of the staff members went to the hospital to visit them. I'd like to say: "So, stop your grumbling." Isn't it a shame that so many people have such negative things to say but the ones who are pleased with what they receive are so very quiet!

So far, things are going well at Heron Place. The staff is courteous and compassionate and the facility is always clean and seems well managed. The residents here seem happy and well taken care of.

Nice smaller facility which allows for staff to know your loved one and personalize care to address their needs. Very friendly and caring staff as evidenced by their interactions with residents....even when they don't know someone is watching or listening.

It works for my mom who suffers from dementia. She struggles to remember daily things and can get quite angry and agitated but they do a good job of managing her.

My father recently passed away after living at Syringa Place for a year or so. I am an LPN in an assisted living facility in Seattle where I have worked for 10 years. I can say that my father received really good care and they staff went out of their way to make him happy. He was fiercely independent and was treated with the respect and dignity he deserved. I would visit and stay in the same room with my dad for days at a time and we were both taken care of well. When my father passed away, everyone from the administrator, the maintenance person, nursing staff and dietary department went above and beyond to accommodate my family. Some of the highlights that made my dad's life special by the staff was a great birthday bash for him that many of my family attended and enjoyed. When my dad noticed his hair was falling out, even the beautician got involved by giving dad special treatments for his hair. A western day was held and my dad's special saddle was displayed and he felt so honored. My family was grateful for all of the good care my father received at Syringa Place. Thank you all so much!!!!!

Windriver Place really is in a nice neighborhood of houses. Near a main street so easy to get to even in bad weather. The facility access is great for wheeled devices like walkers. The staff are heroic in the care they give. Everyone there has been kind, helpful and tolerant of my mother's dementia-based antics. There is a lovely covered and open patio in the interior and plenty of outdoor seating. They strongly encourage family visits by hosting everybody for events like Grandparent's Day. Each room has big windows to let in the sunshine. Staff including administrators are helpful and they work hard to keep everybody comfortable and happy. There's a cozy fireplace in the living room area, a busy craft room, and a TV room, too.

The care my mother receives has been wonderful. She is well cared for by a loving staff. She has had some health issues and the care givers have always contacted her doctor and her family when they arise. They were short staffed for a short time, but the care was still there. My Mom is happy and she considers this her home. We wouldn't even consider moving her elsewhere.

My mother is very happy with Syringa Place. She is pleased with the care she receives, likes the food and enjoys all the activities offered. Once a month is a themed family night and we enjoy this very much. There is a full service beauty shop on site and my mother takes full advantage of it on a weekly basis. She said it makes her feel good. The caregivers are friendly and the administration staff has been a true blessing. They have gone above and beyond to see that my mother's move to Syringa Place was pleasant and positive. To sum this up, moving my mother to Syringa Place has been one of the best decisions I have made for her.

The most important part of where we live is the people that are involved. My experience with Windriver Place has been genuinely positive and professional, caring and personal. My dad was not at all happy with the idea of moving into an assisted living facility and made no effort to hide his thoughts or feelings. The transition was difficult for him and I, especially the first couple of weeks, but everyone involved with him at Windriver is so encouraging and willing to help in any way they can. We're about six weeks in now and Dad's attitude has mellowed some as he has adjusted to his new surroundings and the other folks that are a part of his new world. I'm very grateful to the staff for their patience, encouragement and willing attitudes for helping us navigate these times.

This is a sister facility of the Emeritus my mom is in now. They charged about $1000 a month more which was unfortunate because the one in crown point is only 3 miles away from my house and a really nice place. We would have chosen this one but we couldn't afford the extra cost.

Walking into Avista Nampa, the feeling that is felt is warm, kind and friendly. There is a light business about the building, but not too overwhelming. The staff make you feel like each person is a friend, and so their interaction is genuine, and kind. There is creativity and thoughtfulness throughout the community.

Have really good staff.

Very comfortable.

Nice place to live and cared for. Some of it is a little costly.

Love it.

The facility is always clean but there is frequently a sewage smell in the parking lot and inside in the afternoons. I think from bad plumbing which has been a constant issue. The staff has been wonderful attentive and responsive. Administrative staff 4 for lack of communication at times (shutting off water without notice, quarantine without explanation). But [name removed] gets a 10 - she is fantastic The food is horrible. We are trying to find a solution but most times it is not edible. There are lots of great activities There are unkept promises ie: the shuttle is not available as was said initially and the food is so bad. The caregivers and all the staff are wonderful, friendly and so helpful! Special shout out to [name removed] the marketing director and care giver [name removed]. She has shown great care for my parents when they were sick and when my dad fell. The kitchen/dining room staff is also very nice and attentive - unfortunately I the food has been poor quality I believe from lack of skills in that department. If the plumbing and food gets fixed I would give them 5 stars

My dad is now building his community there. Meal times are his anchor. He is now inviting new people to join in and being very intentional to help them make friends. He is starting to do more afternoon activities as well. It just takes time to make a new community home.

What we like the most about the community is the nurses, they are great. The staff in general has been awesome, and at the moment they do not have anything to improve on

The food has actually improved since a year ago. I think it's just hard. I mean institutional food whether a dorm, school lunch room or living facility just isn't as flavorful as homemade or restaurant. My one complaint is that, the only church services available are LDS. Also sooo many LDS meetings take place here. Having lived in UT for 30 some years, I'd forgotten how oppressive and annoying the culture is until you get use to it. It's been a very hard adjustment for my mom.

They could be more organized with the activities. And advertise the day on both levels of the community. They could be less messy and keep the floors in the dining room cleaned between meals. The decorate nicely but then only partially put things away. They need to clean dining tables between meals. They need to have more fiber in the menus. Like options for whole wheat breads. More greens ( not iceberg lettuce!)