Bayshire, LLC

This is a nice community. This is one of the two communities we are looking at. It is a little on the expensive side. The staff I met were nice and the community is clean.

Good staffing, with exception of the weekends. Need to improve food ...have heard complaints from residents , i.e., unable to chew some meats and poor quality of bread used for sandwiches. Not sure why some residents are left sitting in their wheelchairs near the nurses station for extended period of time.

Some activities that are offered are yoga, stretching and cooking classes. The tour guide assisted me with providing as much information as he could. One of the amenities that he mentioned was the grocery shopping service. I really thought that it was a wonderful clean place with a lot of great services.

My father is doing pretty well here at this community. Overall I'am pleased with all they have done for us. It is a pleasant community, with a good staff. There is always a nurse on site. It is a very beautiful community, everything is very nice and clean. The assisted director and some of the other staff members have been there for over 20 years, which is impressive. I would highly recommend for anyone to go check out this community.

A huge improvement in the last 1 1/2 years under the new executive director, Sasha [Removed]. We have experienced assisted living, skilled nursing and memory care. Sasha is a woman of integrity who genuinely cares about the residents, their families and her staff. We have seen a huge improvement in the staff and care. Sasha empowers her staff to take responsibility and perform their jobs well. She has addressed issues, questions and concerns we have had quickly and satisfactorily. The front desk staff is kind and very helpful, the caregivers are kind and the nursing staff is attentive and responsive. Though my mom did not participate in many of the activities, many residents enjoy the daily and varied activities put on by the activities director and team. Overall, this is a well run, loving and safe place for a family member who needs more assistance, help, supervision or care. Our recent experience in skilled nursing was 100% better that in 2012. The staff worked together to provide the best rehab possible for my mom. The staff was unhurried, kind and helpful.

This has been a great choice for Mom and the family. Her care is all we could ask for, andcommunication is excellent. With two large windows, her room is full of light and her view of the courtyard adds to her enjoyment. Our only complaint at this point, is that maintenance did not have everything ready in the room before she moved into it. But, with considerable prompting from my brother, almost all the jobs have been checked off the list. It is disappointing that it has taken two months, and a good deal of pushing from my brother to get things completed. But her daily care is meeting and exceeding our expectations.

This is a nice community, and my friend was doing well at this community. He will be moving out soon due to the fact he does not think he needs the type of care they provide. It is a nice facility with kind people. Everything looked pretty clean and well-kept. He didn't require much care so his experience with the staff was limited, but they were very nice.There are nice activities and good. I would recommend it.

I think they are very caring they try their best!....Nothing further to comment at this time.

The people at Westgate Villa are very friendly. They do need to work, however, on following up on issues.

I toured this community (which was Emeritus at San Dimas at the time) while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. We ended up selecting another community, but this is somewhere I would have considered as an option for my loved one.

I am currently living at Brookdale Rancho Mirage and they have been very good. I do not require much in the way of care services but any time I need them they have been there. I grew up in a boarding school and would liken it to that experience in some ways. I was a little discouraged for the first couple of weeks, but I have adjusted and am doing well. They have a good library of books which I really like. The food is not the greatest and could certainly use more variety. It's not bad, but just needs variety.

I didn't like this place at first, but i'm liking it now. It just took some time to transition from my lifestyle. The inside of the facility is very clean. The cleanliness is excellent. Everyone there is nice. The care services are excellent. The level of care is great. The activities are pretty good. Overall, It has been a pretty good experience so far. It just takes some time to transition. I can't rate the value because it's not applicable.

The place clean. The food very good. The staff was very helpful and attentive. The staff met all my husbands needs. Overall, we are happy with the services at Brookdale Yorba Linda. My husband is happy.

It going good my dad likes their were some hiccups with med dispensing and communicated this with the admin and they corrected the issue. The food is good and my dad has met alot of people and overall I have piece of mind that he is being taken care of very well. The staff is nice and the community is clean. I would definately recommend Brookdale Yorba Linda

It is a great place for my mom. The staff are really polite and considerate towards everyone. The food is really good and my mom has dementia so they take the time to what she needs to eat and make sure she is eating. The facility is expensive but I would have chosen this place for sure.

The staff and facility is great would recommend them. The worst is the doctor's very hard to get a hold of, not available and no communication they are the worst.

Home setting, very warm and friendly, everyone greets you and helps you with what ever your need is. I do feel that they evaluate the condition of your loved one a little higher than they really are to put them in a higher level of care, which each level of care had a higher price. I will be talking to them about this, and so I don't know how to give them a good review over this matter. Other than that I give them a great rating.. they are very caring and give each elderly person as much time as they can.. They have been sold to Brookdale, so it will be nice to see if any changes are made good or bad in the next few months.

The biggest thing is it's location; it's very close to my house. It's easy to find the right people to talk to there; they aren't hard to find. Communication is really good with the staff. It seems to be run very well. The people who run it are very caring people. It's going well. Since she is a recluse, she doesn't like to do activities, but they have alot going on; such as music, bible studies, story telling. Activities are going on constantly. They encourage her, and she's gone to some, which is very good, since she doesn't like to participate. We're really happy so far.

We moved our Mother into Emeritus of Rancho Mirage on a weekend. The staff was friendly, and helpful as needed. Mom didn't physically move in until Monday. While the office staff was aware that she was in, apparently the cleaning crew was never notified. It wasn't until I complained on Wednesday that these services began. Also, we were told that an "ambassador" would try to make her feel welcome and invite her to join in. So far, no one has stopped by, and she has been hesitant to go to the group activities. The meals have been good, and her room is attractive and cozy. I would have to say that our experience has been mixed, but generally on the up side.

Enjoyed meeting with the staff, seeing the property/facility. We like that it is in our mother's neighborhood. Appreciate that it accepts MediCal.