Benchmark Senior Living

The staff is so warm and caring that I knew my dad would be right at home here. Noeleen, Julie, stephanie and the rest of the staff are always willing to work with me and my family to make sure that my dad is safe and comfortable. They have plenty of activities for the residents to d o, and the entire staff treats the residents as people, not as a job to do, which I have found in other places. I would highly recommend this place to anyone.

We toured this community when we were looking into care options for a loved one. This place would have been our second choice. It's a beautilful, smaller facility, and the staff were all very very friendly. The care the provided here looked top notch, and all of their residents seemed well looked after. However, it was also one of the more expensive communities that we looked at.

Shrewsbury Crossings (SC) management team's focus on providing a safe and caring environment for their residents was evident on our initial tour of the property and continues today, almost a year since Mom's move here. We were impressed by their resident care approach that includes physical, emotional and intellectual stimulation. Their standards for care are above the MA requirements and their aides take pride in how they deliver services. The entire team takes time to get to know the residents and families so that they can provide the best care possible, along with coordination of therapy, med management, etc. Monthly feedback forums for residents and family are provided to ensure that satisfaction with services delivered remains high and if any changes are needed, the management team is made aware and is able to make adjustments, if needed. Onsite physical/occupational therapy provided by Excella has been a key to Mom's regaining the ability to walk and to gain more independence in her daily living activities. The monthly calendar of activities provided by SC gives residents a chance to interact with each other, make new friends, stimulate their minds and to exercise. The food quality is very good and menus offer options each day for residents. Mom is very happy with her new home and our family feels secure knowing that she is comfortable and well taken care of by the SC team. Cost varies depending upon level of services needed. This approach makes sense to us and Mom.

I like that the place is brand new. Physically, the facility has everything state of the art. It's like a five star hotel. They provide everything they need. They have RNs on duty 24/7, and a doctor on staff. They bring her down to meals. They provide laundry. The staff is very attentive when I raise any kind of concern about my mom, such as if I'm afraid she won't make activities, they send staff to get her out of her room. Because they're new, they don't have a system yet for people to come and go, and the doors are locked after 8 PM. A staff member has to let you out; a key would be more convenient. This means that one can stand at the door for a while waiting to be let in.

My spouse has been in the memory care unit for nearly three years. I am completely satisfied with the care she has received. I have always found the entire staff that supports the facility to be very caring, easy to work with, knowledgeable and competent. The patients are well cared for in a very compassionate way. the facility is always neat, clean and attractive.

Mom loved the look of GF. Friendly people, so many activities, very clean! After the visit/tour she could picture herself living here.

My loved one lived here for a while. It is very, very nice. They had a chef that made good food. The rooms were nice and big, and the facility itself was very nice as well. It's a more expensive place, but they have a lot of staff, and would be able to feed the residents that needed assistance one on one, and engage with them a little. They also would show my mother two plates of food, so that she would have a visual choice at every meal, rather than just a menu.

We looked at a lot of places and they were all very nice. We were able to choose based on which place fit the personality of our loved one, and also the one we chose was one that she already had friends at. This was nice though, a beautiful facility.

We have parents living at this facility. Staff are caring and friendly, the atmosphere is pleasant, the activities are varied. Most importantly, our parents enjoy it! They like their apartment, access to walking and sitting outside, and the quality of the social life.

My parents haven't moved in yet although they do have an apartment. Ridgefield Crossings has been so cooperative and is making things as easy as possible for them in their moving process. The staff that we have met have been friendly and helpful. If their experience continues as it has been going, I would continue to give them a 5 star rating.

This place is absolutely top class, and was one of the nicest looking places that we toured. Unfortunately it was also the most expensive. If I won the lottery this is definitely the place I would choose, the care they provide is absolutely top notch, and I know they'd be able to provide everything that it is possible to provide here.

On behalf of Amedisys Hospice, I find the expertise of the nursing staff compimentary to the healthcare profession. Their attention to detail and compassion for their residents goes above and beyond. I find the environment so warm and cozy, but also neat and elegant. The focus the entire team at Greystone Farm has for every indivdual is unique. What stands out the most to me is that the staff are also part of the community, and love the residents as they do their own family!

As a rehab professional working in the industry for 20 years and currently working with clients at Greystone Farm. I find, Greystone Farm provides active seniors a healthy environment that encourages social and recreational activities while aging in place and providing varied levels of assistance based on a resident’s needs. With an interdisciplinary team approach to health and wellness, Greystone Farm has fostered relationships with both in house and visiting rehab services to assist with adapting to a new environment and maximizing independence. A culture that promotes activities, community outings, social gatherings and entertainment, Greystone Farm offers families and loved ones peace of mind knowing that their loved one is safe in their new home.

I am a healthcare professional working for a hospice agency that provides services at Greystone Farm at Salem. This dementia focused assisted living has a lovely atmosphere, inviting common areas, outgoing activity staff that take the residents out of the home for lunches and scenic tours! The dedicated and devoted nursing staff provide excellent care for its residents to allow them to age in place, which gives the families peace of mind to not have to move your loved one when they need more care. It's a peaceful place the residents can truly feel at home with staff who feel like family.

My agency has provided private duty care at Greystone Farm for a number of years now. I have always been impressed with the care and compassion shown by staff at all levels. They truly care about their residents, and when all is said and done, few things are more important when considering an assisted living community. That said, I've been at Greystone with clients at all hours of the day and night and have to say that the cleanliness and overall environment is also impressive. It's comfortable and feels like home.

As a home care professional, I've had the pleasure of working with residents and staff at Greystone Farms for a number of years now. This community treats each resident with the care and compassion you'd want for a beloved family member. The nursing team is attentive and knowledgeable and it's clear they love working with seniors. I heartily recommend Greystone Farm to anyone considering assisted living in southern New Hampshire.

I am a health care professional who has been inside many assisted living communities throughout the area. Greystone is one of the cleanest with the most pleasant, engaged staff I have witnessed. I have not worked there but continually recommend the site when asked about long term options for aging parents of family and friends. Residents are able to maintain a high level of independence with the security and safety of a skilled staff supervising them.

A very difficult time when a family has to make a decision that they are unable to give a parent (treasured family member) what they need to be safe, comfortable with the appropriate medical support daily 24x7. We spent a great deal of time visiting many NH /MA "retirement/nursing facitilies " and had to consider the need of Dad and the financial situation that required us to weigh each and every decision based on what was best but also what was the most sound overall decision for each pro & con in this type of situation from care requirement to the financial limitiations. My 1st thought when I arrived was this is a HOTEL a nice one .. it was warm, cheerful, clean with a very receptive, helpful and supportive staff and it made a very difficult and stressful time much easier. Dad has been in the facility now for almost a month and he is looking stronger & he is well looked after, and we miss him terribly but understand that he is safe, well cared for and near his doctors, hospital and majority of the family. It may be a Home away from home but so far it is a very good place to be at this time. Thank you

They really do a wonderful job here. Every person we met, the director, the community outreach person, the aides, the dining staff, just everyone, was top notch! They were welcoming and professional right from the get-go. The facility itself is beautiful, has a nice layout, and the rooms themselves are very nice. They take excellent care of their residents here, and are very considerate of the individual needs and type of care required by each of their residents.

I was here briefly for a short respite stay, but overall I was very impressed by everything that they provided! It was a nice looking, clean community, the staff were all very friendly, and they have a lot to provide for their residents!