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9.4
Review Score
80 Medical Center Dr, Woodruff, SC 29388
My mom was doing poorly in another facility and had lost her will to live. Since we have moved her to Brookstone Terrace she has improved so much and has become her old self again. She feels loved and cared...
From the moment you enter Brookstone Terrace of Woodruff, you know you are some place special.We believe in engaging the whole person: body, mind, and spirit. Health and safety are important, of course – but so are curiosity, companionship, fun, and lifelong learning. Brookstone is nestled on...
645 Scuffletown Rd, Simpsonville, SC 29681
I'm very concerned about ongoing staff turnover and staff training to provide the best possible care for residents. The generous rating reflects the effort of the facility to deal with industry-wide...
Brookstone Terrace of Simpsonville specializes in providing exceptional care in a secure, comfortable, and resort-like environment for those needing Assisted Living or those living with Alzheimer's Disease, dementia, and other forms of memory care needs. We are conveniently located on Scuffletown...
Review Score
67 reviewsOut of 10
5 star
65%
4 star
18%
3 star
6%
2 star
6%
1 star
6%
A Place for Mom has scored Brookstone Terrace with 9.4 out of 10 using our proprietary review score based on 50 reviews in the last 2 years. Over all time, Brookstone Terrace has 67 reviews with an average "overall experience" of 4.2 out of 5.
My mother was a resident at Brookstone Terrace. First and foremost, the staff were excellent. The communication from them was extremely helpful, consistent and they could be reached anytime day or night. The facility is always clean. They are constantly cleaning and tidying up the rooms. My mother's room was always in order and I never had to ask for anything to be done. Brookstone Terrace should definitely be at the top of your list for consideration. Ask for [name removed]. He explained everything and answered all questions. I highly recommend Brookstone Terrace.
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Brookstone Terrace of Simpsonville in Simpsonville, SC
4.1
(24 reviews)
My mom was doing poorly in another facility and had lost her will to live. Since we have moved her to Brookstone Terrace she has improved so much and has become her old self again. She feels loved and cared for and told me that no one has ever been mean or cross with her. We could not be more pleased with the loving care she is receiving there.
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Brookstone Terrace of Woodruff in Woodruff, SC
4.4
(43 reviews)
The caregivers are incredibly attentive and caring for both of my parents (both are residents). The directors are extremely supportive, and they are quick to respond to questions or concerns. Love it!
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Brookstone Terrace of Simpsonville in Simpsonville, SC
4.1
(24 reviews)
The staff make Brookstone. They all knew my dad and treated him with dignity. The onsite RN gave us comfort with his knowledge. I wish they had a location in the Charlotte area. Thank you to everyone at Brookstone!
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Brookstone Terrace of Woodruff in Woodruff, SC
4.4
(43 reviews)
We chose Brookstone Terrace of Woodruff because of the value for the money as well as the way they communicate and work with you. The staff have a personal relationship with the family as well and really get to know everyone.
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Brookstone Terrace of Woodruff in Woodruff, SC
4.4
(43 reviews)
What we like the most about Broostone Terrace is that the staff are very friendly, it is a clean community and the patients are well kept. We would absolutely recommend this community to other families who may need a place for their loved ones. A Place for <om made the entire experience easy
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Brookstone Terrace of Woodruff in Woodruff, SC
4.4
(43 reviews)
[name removed] was exceptional in his role of helping us with all of the paperwork and specifics of moving in. The facility is always clean and the staff are consistently interacting with residents professionally and with care. Communication from behavioral health, PT, NP, etc. is always timely and thorough.
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Brookstone Terrace of Woodruff in Woodruff, SC
4.4
(43 reviews)
Brookstone Terrace of Woodruff is a wonderful place. My husband was there for 6 months before he passed away. The facility was clean, residents were clean, food was good. I ate there a lot. The staff was friendly and extremely caring and my husband received the best care possible. The staff was also kind and considerate toward family members. Activities were planned carefully with all residents in mind: Dementia patients are able to mingle with others and are not locked in a back room. The residents also have Bible study and other opportunities to worship. My husband received excellent care and the staff treated him like he was their papa. I still visit them and stay in touch.
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Brookstone Terrace of Woodruff in Woodruff, SC
4.4
(43 reviews)
My loved one was previously a resident at Brookstone Terrace of Woodruff and most everything about the experience was great. Our only complaint was the food. But everything else, for sure, was phenomenal. The support from their side was tremendous. I would recommend Brookstone Terrace of Woodruff to others.
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Brookstone Terrace of Woodruff in Woodruff, SC
4.4
(43 reviews)
We left like the staff truly cared about family member. She was only there 3 months before she passed, but they treated her like a long time resident. Based on the experience we have had with Brookstone Terrace we would recommend them to other families who may need a place for their loved ones.
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Brookstone Terrace of Woodruff in Woodruff, SC
4.4
(43 reviews)
I would recommend this facility to anyone. The staff is outstanding, friendly and caring. The move in was odd as Brookstone knew we were coming and there was no help or direction at move in. Overall, we loved Brookstone Terrace of Simpsonville.
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Brookstone Terrace of Simpsonville in Simpsonville, SC
4.1
(24 reviews)
This facility is one of the.best I've seen! [name removed] made the admission easy, organized, and peaceful The Owner is there frequently, no trying to figure out who runs the place. No one has been scared of questions, transparency is so refreshing! Staff / patient ratio.is above regulation and so far, no staff shortages truly remarkable! My Father in-law is alert and engaged, acts perfectly content. The mix of Residents without memory deficits with those who have deficits has greatly benefitted him.
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Brookstone Terrace of Simpsonville in Simpsonville, SC
4.1
(24 reviews)
My Mom passed away in September but we liked it so much that my wife and I decided to move my in-laws there. Great place with very caring staff!
Brookstone Terrace of Simpsonville in Simpsonville, SC
4.1
(24 reviews)
The staff is incredibly kind and helpful! Communication is top notch and everyone is quick to respond and address any concerns immediately.
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Brookstone Terrace of Simpsonville in Simpsonville, SC
4.1
(24 reviews)
I have used three different facilities in the Greenville Spartanburg area. This place is the best. The facilities are superb and staff excellent, and I love the way they work with the memory care patients...integrating them with "normal" residents for a real family feel...
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Brookstone Terrace of Woodruff in Woodruff, SC
4.4
(43 reviews)
What our family likes the most about the community is the staff, they really seem to genuinely care for the residents there. We would recommend this community to other families based on the experience we have had so far.
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Brookstone Terrace of Woodruff in Woodruff, SC
4.4
(43 reviews)
I did a lot of research before bringing my mom to Brookstone and was above satisfied. The staff is outstanding and very caring. I loved that there was no separation between the memory care and assisted living residents. Whenever I had questions or concerns , they were addressed immediately. My mother was happy here even though she could not join in the activities. Overall, if I could give Brookstone Terrace Simpsonville a 10+++ rating I definitely would. Oh and the food was great too
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Brookstone Terrace of Simpsonville in Simpsonville, SC
4.1
(24 reviews)
One place said they had no availability and didn't even want us to tour the facility.The other place didn't look as clean and staff wasn't friendly .Brookstone's staff was friendly, the facility was clean, the residents looked clean and engaged in activities.
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Brookstone Terrace of Woodruff in Woodruff, SC
4.4
(43 reviews)
The staff at Brookstone Terrace of Woodruff is caring and does everything they can to make the residents comfortable and keep them safe. They communicate well with me and our son. We did not have any issues with the move in process. The meals are good and substitutions are made for those that may have a problem eating or just don't like what they are served. The Memory Care residents and others are all together and not segregated from the other residents. I do recommend Brookstone Terrace to others. I'm there every day and our son comes several times a week.
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Brookstone Terrace of Woodruff in Woodruff, SC
4.4
(43 reviews)
I would say they have their issues, just as every other establishment, but overall pleased with the care of the staff.I would definitely recommend to others!! We picked this community because of the cleanliness and friendly staff.
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Brookstone Terrace of Woodruff in Woodruff, SC
4.4
(43 reviews)
There are 2 total Brookstone Terrace Facilities.
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