Encore

I think everything is great and I like everyone here. I love [name removed] and [name removed] and all the staff.

Staff very friendly, helpful, and loving. Administrator very professional and caring.

We don't have anything to compare this community to, but we did choose it because it is close to our family and the pricing was fair. Everyone was really good that we encountered and everything they said would happen did happen - they were pros.

Encores staff is very attentive to my Mom's (and my) needs- Genuinely caring staff! I know that my mom is safe here!

Moving into assisted living is not an easy or wanted transition. The caring staff helped ease the transition for Dad by listening and being attentive to his needs, hearing his stories and treating him like family.

The staff members get 10 stars, so they are so incredibly friendly and amazing. Our loved one doesn't take advantage of the dining service but the meals are wonderful and they have a lot of activities to offer for the residents.

My mom was at Randall for a short time before her passing. Everyone there from onboarding to the caregivers were excellent! They are kind and communicate very well with the family. Their care and love for my mom was evident in how she was treated. I would recommend Randall Residence to anyone looking for quality care of an ageing family member.

We've been very happy with them. The setting is really nice. There are a limited number of patients, so it's not overly large or overwhelming. I really like the layout of the rooms. It's very homey for my mother. It's like she has her own little apartment, and it's exactly as big as she needs it to be - not too big, not too small. The room is split into two with a partial wall between the sleeping area and the living area. It's really cute and easy to decorate to feel like home. And the staff have been very friendly and supportive.

Kenosha Place has been a perfect match for my dad. The staff is patient and kind and meets his needs. At mealtimes, he sits with "the guys" and eats and socializes. Dad is encouraged to participate in the daily activities, but he chooses to remain in his room to watch tv. During my weekly visits, I observe the staff actively involved with the residents doing a variety off activities. All of my questions and concerns have been immediately addressed. I also feel quite welcomed by the staff when I visit. Dad repeatedly says he likes his new home.

I love the activities here. Our bus trips are a fun time visiting with our neighbors and seeing the area we live in. We see lots of wildlife here. This is my new home away from home.

Assets: efficient, caring staff; pleasant, spacious apartments, nutritious meals, always feeling secure.

I like living here. My apartment feels like my home. I like the open concept in the great room / dining room. The staff puts their hearts into their jobs.

I still have my independence. That's my number one! But if ever need help, I can get it fast!

I was so impressed with how the staff handled things during the Covid process. My mom ended up going into hospice. We were so grateful that she was able to stay here and pass away in her home. We loved her being here.

Wonderful, wonderful staff and facility

We chose Randall Residence because it was suggested to me by someone who had their loved one in there and they had a good experience. It also met all of his needs and has continued to so. The staff are very friendly and helpful and never make you feel like you are in the way. They are so easy to work with. I would recommend to others looking.

My brother is very happy there. VERY NICE

I feel secure and never lonely. I love people and have friends here I grew up with. The food is good - no complaints. Most of all the weekly bus trips are so fun! I am really happy here.