Harmony Senior Services

The staff is very nice and they communicate well with the family. The facility is always clean. The move-in process is a bit awkward in that the family has to do literally everything. No guidance or assistance is given by the staff. The meals are the biggest disappointment. They advertise "chef-inspired" meals, but they fall way short of that. I've eaten with loved one several times and my experience has always been pork and beans right out of a can. Corn right out of a can. Pre made BBQ out of a package. The exercise program is in place, but residents aren't really encouraged to attend each session. There doesn't seem to be much variation in the exercises. Not all new residents are outgoing enough to explore the various activities like painting, puzzles, etc. I would think that the staff could be more active in their encouragement.

I moved my mom to Harmony @ Martinsburg from Delaware. The care she is receiving here is exceptional. She was quite a difficult resident for several months. Along with her dementia, she was angry and could be aggressive. The staff were patient and loving. Checking on her frequently and encouraging her participation. As I'm writing this review, I'm sitting with my mom, who is happy and engaging. I highly recommend Harmony @ Martinsburg!

I experienced Harmony at Martinsburg as an entertainer for both the assisted living and memory care residents. My small company, Jensuya Belly Dance, presented a belly dance and live drumming show for the Egypt-themed dinner. In all of my interactions with staff at Harmony—from my discussions on the phone to the actual performance—I was struck by the compassion of the staff for the residents and the professional manner in which they interacted with me. The facility was peaceful and cheerful and lovely. I was amazed at how much love and energy the staff put into creating a meaningful event for the residents. It was truly an honor to be part of that special afternoon. What I particularly noticed that was different from other assisted living facilities that I have been to is that I never saw any residents sitting alone seemingly lost in a stupor. Everyone seemed "at home." ??

A great place. Was very clean and had availability when we needed it.

What we like most about the Harmony at Five Forks are the people who are there, they are super nice and there is a lot of different things to do. Based on the experience we have had so far, we would recommend this community to other families who may need a place for their loved ones.

I believe all the above are 5's. Mom's very happy with her apartment and the activities provided. She is kept busy, which is very important for someone who is 95! Every time I have visited I've been very happy with the facility. I would recommend Harmony.

Staff was very friendly. I would recommend to others.

Staff has been very friendly and attentive. We picked this community becasue of the Independent living plus the meals, activities and transportation.

Harmony has an amazing staff they are so helpful and caring. I would highly recommend this senior care facility to anyone who has an elderly parent. The only thing I would wish they had more food choices on their menu or an area with salads, sandwiches and snacks.

I highly recommend Harmony at Kent and would encourage others to use their facility and services. I do also highly appreciate and strongly recommend A Place for Mom as a resource that was immensely helpful during the search for an Assisted Living facility.

My loved one is currently a resident at Harmony at Brentwood and the experience has been great. Everyone has been super helpful for us and very caring towards my loved one. They are easy to work with and are very on top of things. The event coordinator for the memory care section is a rock star. I would absolutely recommend Harmony at Brentwood to others.

When it comes to the meals and dining - they have been through a few food services directors since my Mom moved in. They need more training in running services at dinner. It was definitely a good move and a good fit for my Mom. She has been doing well. Active in the community and taking advantage of the services available. Our family is happy with our choice with Harmony.

I am thrilled that my dad is in the care of Harmony at Tucker Station! My dad entered Harmony requiring the care of their Memory Care community. After 2.5 months, with managed medicine, PT and OT, and 3 fabulous meals a day, my father’s physical and mental health significantly improved! And Dad knows that he has improved. The meals are VERY GOOD. Just like going to a nice restaurant with fresh fruit appetizer, menus, and wait staff. I know many of the staff by name AND THEY KNOW ME and dad of course. They communicate with me when needed or asked. But they do not overwhelm me with the day to day care…they handle that. The staff, well put simply, are very special people. Their patience & support is unmeasurable it is so immense. The activities offered are super. The accommodations are stunning. I am 55 and I want to move in. I am thankful every day for still having my dad around. And I believe this is greatly due to the staff at Harmony at Tucker Station. Many…many Thanks!!!

My view was a big reason for moving to Harmony. My living room and balcony look out at the Asheville mountains. No matter the season, the view brings joy and peace. There are numerous activities. I can choose to participate in those that I enjoy, including book groups, discussions on current events/ideas, knitting, plus, classes or groups for exercise, yoga, meditations, journaling, coffee chats, etc. Harmony's driver takes residents to medical appointments, the grocery store, and other errands, plus, a weekly mystery ride around the county. As I am on the one meal a day plan, I can choose which meal, usually, evening. A la carte is also available. The staff supports us here, whether it's our concierge, house keeping or maintenance. I love the gym!

We moved my grandfather across the country to be closer to family when his Alzheimer’s worsened and the Memory Care Unit at Harmony has been wonderful for him. The facilities are beautiful, clean and bright, and the staff goes out of their way to care for the residents. They serve them with a smile and treat them with kindness and respect. There is also a wonderful community within the families and residents of the Memory Care Unit, and it’s been an added support to our family. We are so grateful we chose Harmony for my grandfather!

Harmony has met all our expectations. From the tour to moving our loved one in was smooth. The Nurses and Caregivers are great. I can truly say that everything from care to food, more than meets our expectations.

My parents moved from the Washington DC area and are settled at Harmony. My mother enjoys bridge and my father enjoys the journaling club. They watch movies in the theater and participate in all of the social gatherings. The nurse aids are kind and go above and beyond! It’s a peace of mind for our family to know they are tucked in, happy and being cared for at Harmony.

My Mom moved into Harmony at Reynolds Mountain January 2020! As I look back, at what was the strangest time for everyone, the lockdown of Covid! My Mom was just getting settled into this “NEW” Independent Living environment meeting new friends, learning her way around the beautiful facility, enjoying Dinner with her new found friends! Then 2 months into it, BAM ??, she was quarantined to her one bedroom apartment! Meals were now delivered to her room, no meeting of friends without a mask, everything changed almost overnight! My Mom being 79 was not a fan of change, as many elderly people are not! I watched as the Staff at Harmony joined together to help bring some routine back into my Mom’s daily life. They social distanced and limited the number of residents in the morning exercise class, Wednesday Wine down, Movie theater, etc…… At such a strange & scary time I had a piece of mind knowing my Mom was being cared for and in the best place for her! Thank you Harmony at Reynold!

From the moment we stepped out of the car we saw residents laughing, smiling and visiting with one another, some out in the warm sunshine and others in an exercise class. My father-in-law was the first to notice. He said, “People look happy here”. We were greeted by [name removed] who was very warm and friendly. The Director of Sales met with us and spent the next 2 hours or more sharing information and showing us apartments and areas of the facility. She wanted to know us, but more importantly she wanted to know my father-in-law. She truly cares about the residents and their happiness and well-being. The facility is beautiful and well maintained. The apartment was extremely nice, spacious and clean. [name removed] continued to support us through the process and was always available by text or phone call. I cannot put into words fully what this has meant to the family during this transition.

My mother is a resident at Harmony at Morgantown and everything has been great for her. The staff are very friendly and helpful. The housekeeping is adequate for what you pay for. You can hire an outside person if you want more things taken care of. They call if there is an emergency. They also offer medical alert buttons and have pull cords in each room in the independent living community.