Harmony Senior Services

It is a great location, nice staff and the activities are great. I picked it for the location and price. The rooms are really nice.

It is a beautiful facility. Staff are very caring. Very thoughtful. Will go out of the way to help. The concierge, [name removed], has helped us with simple things like hanging up mom's phone to putting mailbox numbers on her key. Very happy that mom got an apartment at Harmony House. Activities are wonderful as well. Mom just doesn't like to participate. I wish she would

5 on all but the meals. They need better food/chef, and they need to hire more caregivers. They have had business management changes, so we have not been able to resolve billing issues. The caregivers there are very good, but need more help.

Everyone is very friendly. Staff is professional and really seem to care. Food is really good. I definitely recommend this facility to others.

The Harmony at Kent community is clean, safe and comfortable. Based on the experience I have had so far with this community, I would recommend them to other families who made need a place for their loved ones.

Actually "5" for all of them. Of course there is a settling in time, but she's starting to adjust and we are thankful for all of your help & the centers help. Based on the experience we have had so far with Harmony at Morgantown, we would definitely recommend this community to other families.

So far, every single one rates a 5. My parents love it so far and that makes my heart happy! The staff is friendly, helpful and kind. The facility is a clean, comfortable and safe place to live. I hope they get to enjoy many years there.

Great Community! Everything has been a great experience so far. Harmony checked all the boxes we were looking for and they have gone out of their way to ensure my mom felt welcome and secure. It is clean, the food is outstanding and the care second to none.

The staff are very nice. The food is great. My first impression was that it was VERY clean and well maintained. I would highly recommend this facility to others.

When we were there there was some kind of sewer/water issue. I imagine that was fixed! Otherwise the care she got was fine. We were only there a short time. Our family would recommend Harmony on the Peninsula, the care received was great!

My family likes the space cleanliness and friendliness of those they met. One problem I found is some features are almost out of reach . Examples are the microwave, in the closets getting clothes hangers around the poles requires tippy toes plus stretching for someone (me) who is just 5 feet tall

I have been here for three months at Harmony. There are only about 15 residents so far. It is perhaps one of the most beautiful building one could build to deliver personal care. Everything you would need is available. I realized when I chose Harmony that there would be a bumpy period until Harmony is a fully occupied and developed facility. I find it challenging to be able to be a part of the initial start up. They give incentives to room choices and fees for service. You have an opportunity to establish the type of home you desire. Overall experience; good! Staff are kind and so helpful . Still adjusting and learning. The cleaning group are under the supervision of the maintenance director. He is meticulous in every aspect of his responsibility. The best of the best. Really nice staff. The administrator makes sure there is an atmosphere of welcome practiced by all staff. The meals have done work to do in this area. Need more substantial meals that include meat. Activities - a new activity director who needs help. She is not able to get residents involved. Overall value for cost the food and activities are not yet there. The quality of service is not all over providing consistent outcomes. There are staff that need additional training in order to be effective and consistent. .the administrative staff in three area needs improvement. Activities, food service and medical services.

I have already recommended to my friends. It is somewhat affordable.

On the memory care side there are not as many activities available. For the value for cost, it just went up on rate after being there and only a few months. It has been very positive experience compared to the previous facility. I would recommend it to others

When it comes to the meals and dining service - My mom has complained several times that the food is not good and is very bland. I never ate at Harmony so I can only go off my mom's opinion. She says there is no flavor and that the facility has had a lot of turnover in the kitchen. I think Harmony is trying to address the food issues but I only know hearsay. The activities seem great but I wish there would sometimes be a few activities after dinner. Most all residents go to their rooms immediately and don't socialize much. My mom is very social so this can be a little challenging for her. Overall I LOVE this facility and it has been a Godsend for my mom. She is SO much happier than I've seen her in a couple of years! I am so happy with how much she loves it there. I think the facility is pretty and very updated and in good shape. Lots of rooms and places to gather.

The facility is nice, very clean. Employees are very nice and staff very attentive to patients and their needs. I would recommend to others.

Its friendly and peaceful here. Closer to my daughter. It's peaceful and quiet.

What I like the most about the Harmony at Independence is the real feeling that we are all family. I enjoy the included amenities here and the independent room sizes are not to small at alll.

My sister is very happy at Harmony at Bellevue. It took a little longer than expected before an apartment was available and it wasn't exactly what had been discussed but Harmony went out of their way to make amends for the delay and the difference in apartment availability. Staff is always friendly and accommodating. I especially like how family is kept informed about happenings and upcoming events at Harmony.

5 for each category. I am very please with the service you provided. Harmony at Brookberry Farm is a nice clean community. They seemed to care about their residents and their pricing was competitive.