Inspirit Senior Living

The neighborhood looks bad when you are driving to the facility. There is a welding shop across the street, and there are always lots of trucks and vehicles parked in the yard and on the street. The facility itself is landscaped nicely with a pond and fountain and flowers and trees. There are five or six cottages with differing levels of care that are self-contained. But there are some services that require the residents to leave their building to participate in things like Sunday worship service, or haircuts, etc. Because the Cottages are only about half filled, the nurse is shared with another Cottage or two. This can make finding the nurse difficult at times. Also, there was an underground water leak under the sidewalk to the South entrance to our cottage. When my loved ones moved in, it was always wet, and since it was only slope, it was dangerous. Now, 2 1/2 months later It may have been fixed, but the sidewalk has not been repaired, and it is still not usable. I'm not sure if I would recommend this facility to others. They have tried to accommodate us, but we have been disappointed in several ways.

The staff at Milford Place is friendly. [name removed], who is one of the nurses, is great. Night staff can be hit or miss sometimes but good more times than bad.

The staff was helpful during the transition. Our only complaint is that the business office has been disorganized. Didn't bill for the first month and then had 1st and 2nd month in the first bill. That's after I contacted them about the first payment. In addition, mom and I requested that we both receive the monthly invoice. I had not received one despite being told I would. Milford Place is a well kept, clean facility. Everyone knows mom and greets her when they see her. I am also welcomed when I visit. mom has enjoyed meals and meal time much more than we anticipated. Mom isn't a joiner so really hasn't experienced many activities... at least that's what she tells me. Not sure how to rate this one. There was a little confusion for mom on a health condition she picked up. She felt like she was getting 2 different messages. Other than that, the nurses in particular are thorough, friendly and professional. Again, not sure how to rate this one given no experience with assisted living. That said, mom is comfortable and receives daily interaction and care. That makes us (her 3 children) happy

The Rutherford has been good to my father. He has his own space and three square meals a day, which he says are very good. He loves the food. The thing I like about The Rutherford is they were willing to work with me in payments until I sold my father's house. It was a win for both my father and I.

After living at two previous facilities, with the first being the worst, and the second being a notch above worst, I think this facility has been the only one where I didn't have massively high stress levels. My aunt is getting the care she needs and the staff has training to work with residents with Alzheimer's and dementia. Lots of activities to keep them engaged. It's quaint but I like the feel of the facility. It's nice to get returned correspondence when you have questions or concerns. I want to thank the previous facility for being so horrible that I got my aunt out of there and found Wyncote Place.

I loved all the staff who helped make it possible to get pops into Hilltop. During his time there he got to know everyone in the Memory Unit. The place was clean and staff friendly. I would recommend Hilltop to other's.

My loved one's stay here was short, but it was a good experience. They took him in on very short notice. The staff was very friendly and really helped my loved one in time of need. I can't say enough good things about them. Communication with the family was great, they did very well. The facility itself is a bit dated/worn and could use some upgrades (new carpet, etc). I would recommend this facility to family and friends.

The grass isn't always greener, but things here haven't been great. To start, they were on lockdown for Covid this last weekend and I wasn't notified. I only found out because my loved one called me upset and worried about it. Staff turnover is an ongoing issue here. If you can find someone to help when needed, they're great. But they are definitely short staffed. Communication isn't good. If I call, the phone sometimes rings and no one ever answers. Most times when I visit, there's no one at the front desk to let me into the facility. Waiting 30 minutes outside trying to get in to visit is a pretty regular occurrence. This place sure has changed over the last few years. If I could find another place for my loved one, I would move her.

Our family had an in person tour and we thought it was a very good experience, we were leaning toward this community as it was very high on our list.

I've been happy with maiden Creek. The staff are all very friendly and it is a really nice community. Only reason they get 4's is because no place is perfect.

The Gardens at Cuyahoga Falls is a very nice place. It was an adjustment for my mom at first, but now that she's settled in she likes it. The staff are attentive to your needs. You just have to tell them what you need. They've responded very well to things I've asked for, and I've been very pleased with it.

I really like The Willows. There have just been some bumps in the road. I do think it would be helpful if they could have a meet and greet when you move in, she had to figure everything out herself once she moved in. I do really like all the staff, they are short staffed but that is true of every place right now. The staffing in the dining area, that all is awesome. They are really nice and the service is great, so is the food. I like that memory care is in the same building, it makes it really convenient and the care has been really good. Overall the experience has been good and I would recommend The WIllows.

We have been pleased with the facility, the staff members are taking great care of our loved one and giving her the medications she needs at the appropriate times. It is a secured facility. The residents do get three meals a day and they have a chef that is supposed to be making things from scratch but we have heard some complaint's - a lot of times the soup is extremely watered down. We think maybe if the residents were able to fill out a questionnaire about the meals it would be beneficial.

The community, seemed to offer multiple daily activities but they might want to try to actively reach out to residents to increase involvement .I liked the inviting ambiance, of the two story tall dining area with all the windows They could possibly improve by checking on residents more frequently to see if they have any issues. Also, they may need to increase the variety at mealtime especially breakfast.

We had a wonderful experience with the facility. The staff were caring and extremely friendly My mom enjoyed the food. I think their weekend staff could use some improvement. The only issue we had was with the weekend staff. My mom fell and they failed to notify us.

My only issue is that my mom is a reluctant resident and I don't know how to help her acclimate what should I be doing to help her. I do reach out every one is nice but I don't get feedback I need to help her. I would and have recommended this community to others.

I met with the administrator and all the people, they were really nice. I chose another facility because we got more bang for the buck. The rooms here were more expensive and since my mom needed a higher level of care I could only afford the studio which was very small. They seemed to have their act together. The facility was just less cozy, it felt more crowded. It is a bigger facility with more residents. They were really sweet and I am sure it is a great place, but it was just not the best fit for us.

The Rutherford, like all of the places we toured, could have been a viable place for our loved one. It seemed like a good facility. It seemed to provide the same level of service and care as the other places we toured. We chose based on proximity to where we live.

This was a nice and was an older community. It didn't have the modern aspects that we wanted for our loved one.

Overall it's pretty good, but they have a high turnover in staff which makes it a little difficult to communicate with certain people.