IntegraCare Corporation

The staff at The Woods are very professional and caring. The environment is warm and home-like. We had a very positive experience. All staff were friendly including management, wellness team, reception team, caregivers, building operations/safety and housecleaning. They were very good of what mattered the most to us and my mother. They were very caring and supportive throughout my mother's care.

Magnolia Place obviously puts the well-being of the residents first. I love and appreciate the fact that they do because it sets them apart from other communities. I love the absolute joy on the faces of the residents. The staff is kind, caring and compassionate, they create a family atmosphere focusing on making each other and more importantly the residents feel like they are home. I would highly recommend Magnolia Place hands down.

It was very good place. I was impressed with the management, they were hands on and friendly. I never had any concerns. They were kind, and took care of people. There was a lot of starch in the food but it was fine. There was activities in the morning and afternoon, but my loved one was unable to participate because he had dementia but they would make sure he was present. The price was okay. Overall, I was very pleased. For other families, give it a try. I highly recommend this place.

The Woods at Cedar Run is a very friendly pace. People seem to know everybody. The staff works very well together and help each other out all the time. For me and our family , it has been a pleasant experience.

This was a good community. The community was too far from family and friends to visit.

This is a good community. They took good care of my loved one. The staff were good to work with if the family had questions or concerns, and the staff were responsive. There were three meals a day for the residents served in the dining room. Medication management, and bathing assistance is some of the care the community offered my loved one.

We placed my father in law at Exton Senior Living for a 30 days respite care stay, while we traveled for work and got everything situated post stroke. After touring and spending almost 2 hours with [name removed], we absolutely fell in love with the facility and the staff. Due to their smaller sized community, all the residents are known by the staff and you can feel a sense of family. During my father in law’s time in respite care, his health declined and he needed to go the hospital. Unfortunately, we were out of town, but [name removed] contacted us and kept us informed and helped us make the best decisions for my father in law. After his hospital stay, it was recommended that he find a place to stay permanently and it was without question that he would stay at Exton, until he needs skilled nursing care. We are so grateful for the community, the kindness and care my father in law receives and the family atmosphere.

They are a real hidden gem and an exceptional value, near and far. They are outstanding. My mother is difficult. And they found staff among themselves that "got" her and were able to work with her and help her finally relax and get comfortable. Mom is happy and content. And my brother and I have not felt this kind of peace for over a year, having done this before with a place that didn't work out. Their administration takes a hands-on approach to get to know not only my mother but our family. They promised us they would be able to manage her, and they have. It's in a nice location. And the residents there are very happy, which is obvious to see. The residents greeted her and won her over as well - it was a team effort, staff and residents. And again, our family has such peace of mind. I can't say enough good things about them.

They have a very good care giver to resident ratio. Our loved one at times can be very difficult and demanding and they have had a lot of patience with her and just overall the staff have been very good.

I cannot imagine being in a more helpful place. The caregivers here are absolutely wonderful. It is a good place to be.

My mom lives at Exton Senior Living. What a charming memory support area. My mom is very happy there. She was living with me at my home, I could no longer care for her since I work. It was hard for me to move her anywhere because I made her a promise to not let her go to the "HOME". Exton Senior Living is NOT the HOME. It is beautiful, my mom is happy, healthy & well cared for. The staff go out of their way to make my family feel at home when we visit. It is so wonderful to see my mom laugh & have a good time with the ladies who live there. She found her new home, She loves the food & friends she has made there. I found peace of mind. Thank you, Exton Senior Living. Please check out Exton Senior Living. It is like home. Everyone knows the names of my family members. :)

My father has been a resident at New Haven for 3 years. We visited many facilities prior to making our decision. Newhaven is the BEST we visited, and we made the correct choice for my father. The facility is a 5-star community. The old adage, "you get what you paid for", Most facilities are priced about the same, and we feel we got a bargain, Newhaven was above and beyond our expectations for the price and family atmosphere. My father is treated like family, and he feels respected, they address the residents by name and most importantly, he is Happy! The community is very clean, and all employees are friendly. The residents have choices with their meals. The activity staff is outstanding and has a great assortment of activities to give all the residents choices. The Nursing Staff is Outstanding and are compassionate and understanding of the resident's needs. Visiting times to visit and taking the residents out are very accommodating. I would recommend New Haven, without hesitation!

Magnolias of Lancaster is straight up phenomenal, we have never had anything to complain about. We like that the staff take a deep interest in our loved one, and when we come to visit they stop by and talk with us and they go out of their way to make our loved one feel important. We feel our loved one is never left unattended for a long period of time, she is well watched over. They are also working very well with her to make sure she is eating all the nutritious meals.

The Newhaven community was excellent, the staff members were very responsive and just very caring people. They would do anything to help anybody, and they were very kind to our aunt. Our loved one got progressively worse in memory care and they were more than patient with her.

It's a nice place. I'm very happy with it, and my loved one is too. 90% of the of the time it's very clean, and you don't smell urine and things like that The care is good overall, but sometimes they don't do what you ask or do it fast enough because they don't have enough people on staff. But they have been able to hire a few more people lately.

I've looked at a lot of communities, and this is an excellent community that has advanced memory care needs support. It is engaging, gentle, and caring. I can't say enough good things about Magnolias. I would highly recommend the community to others.

It was a good experience. My dad was comfortable from the start. The layout of the place is nice. The activities director and everything going on seemed to keep him busy enough. He seemed to enjoy the food. The cost was high, but on par with the going rate. Ours was just a different situation where Dad was more independent than most who stay there, which affected our perception of the cost.

This was a good community they just did not work for what we were looking for. The other community was more convenient for what I was looking for.

Older building, but well kept. People friendly. Apartments very nice. Very homey atmosphere.

Of the places that I've looked at in the area, a big bonus here is they have 24-hour nursing care on-site. It's a clean facility and looks nice when you drive up. They take pride in the building and the landscaping. It makes you feel comfortable that this is a nice place you're taking your loved one to. It's not run down, and it doesn't smell. My loved one receives really good care. They look in on him and make sure he has everything he needs. I give them credit for their patience. I know they have a hard job, and it takes the right kind of person. They do have a bit of turnover in staff, which has been a little disconcerting. But the people they have working there are very nice. My loved one doesn't care for the food. It's not seasoned well, and there's no consistency with the menu. Again, this could be related to turnover. But he's not starving. The food is edible, it's just now what he's thinking he's getting. They seem to have plenty of activities, but they're often geared more toward women than men. It might be helpful to have more activities geared toward men to get my loved one to participate more. Overall I think its' a good place, but for as much as we pay each month, I would like to see a little improvement in the food and activities. But my loved one loves it here. He feels comfortable and safe. It gives me peace of mind knowing he's well cared for and safe, and I feel relieved that I don't have to worry. If you're looking for a nice assisted living facility in the Butler area, I would put them at the top of my list.