Keystone Senior Management Services, Inc.

We have had a very positive experience at Keystone. Staff is friendly and attentive and go above and beyond. The Nursing and Care Service Staff are exceptional! Residents are also friendly and welcoming. It's a "happy" place. It's clean and bright and beautifully decorated. We are so thankful that Mom has this beautiful and caring place to now call home.

a very impressive community [name removed] was very helpful in showing us the facility using zoom. we did get a feel for the rooms and common areas. We were very impressed with [name removed] to answer our questions.

We have been very happy there. The nurse in charge of memory care has been great and is good at communicating with me. I feel they are cost-effective. I checked out 5 places. The food is good. The layout is very functional. The room sizes are adequate

Everyone is so nice at Keystone. The care is great, my mom loves it there, and has made several friends. I highly recommend.

THANK YOU to the amazing staff at Keystone Place on Forevergreen. We couldn't have asked for a smoother transition for my MIL. The staff made sure that she was informed, felt safe and that her transition from her own home to her new one went well. The community that [name removed] has built is inviting and homey. [Name removed] was informative and patient with difficult questions and anxieties. FIVE STARS isn't enough for Keystone Place, it is most definitely TEN STARS for me.

Keystone Place at Newbury Brook is an exceptional place--those in charge care about the well being of each resident. The living quarters are lovely and well designed. The quality of the food service seems to be exceptional and families are welcomed (with two days notice). The outdoor activities include trips to restaurants and local shopping. I'm hoping that they will include more cultural activities in the future -- trips to art galleries, museums, and theatre would be welcomed. Indoor activities need to be expanded -- more speakers on various topics would be a plus. Keystone has both independent living and assisted living components. It would be great if more intermingled activities could be added.

Keystone Place is a beautiful facility with friendly, caring and knowledgeable staff. The memory care unit is clean and bright with wide hallways and lovely seating areas. The food is consistently delicious. There are plenty of activities for the independent residents, but there is not always much going on in memory care - this is really my only complaint. My mother is taken out of the memory care unit often for appropriate activities and gets to interact with the independent and assisted care residents (a big plus!). The administration and nursing personnel are extremely responsive and helpful. They have all made my mother's experience as pleasant as possible.

My mother has been at keystone since February. We are very happy with the staff at keystone. Friendly, always thinking a head to meet a need, and always respectful. My mother has many new friends and has joined many activities. This past week the theme was the royal wedding . A big thanks to [name removed] and [name removed] for all their hard work. My mother had so much fun. We know we picked the right place. Sincerely [name removed]

Fabulous community with levels of care for a progressing senior. Would love for my aunt to go here, but looks like she will stay in NJ.

Very nice facility with friendly and caring staff. Covered parking for residents is also available.

very nice place going from independent to assisted to memory care. Only issue for us is that Medicaid is not accepted in the Memory Care unit.

We knew right away that Keystone Place at LaValle Fields was the perfect fit for my mom. It is a large and beautiful community. The inside is very clean and well kept. The food is very good, I have dines there with my mom and they serve well-balanced meals. My mom is a picky eater but they offer a variety of choices. They provide numerous activities, Bingo being her favorite. They provide all sorts of outside activities, Mondays are shopping at Walmart, Fridays are different activities they set up such as paddle boat rides on the river, pontoon rides on the lake, tours of the apple orchards. They definitely keep them busy. The staff is very friendly and caring. I feel very good with mom being in their care.

Lovely, bright, clean facility. [Removed] gave an excellent tour and knew all the residents we ran into by name. She introduced my mom to another recent widow who had moved in only a few months ago and though she acknowledged that the transition was initially difficult, she loves it and has made many friends. Rooms were spacious and bright. Mom was impressed.

Everything is working out very well for my mother with her move to this community. They have a good staff at this community, and I know she is in good hands. The staff is taking good care of her, and her needs. The community, and her room are nice, and well maintained when I come to visit. This is a good, safe community. I'am satisfied with everything they have done for us, and I would recommend it.

It was fine for any resident to live but the community is not what we were looking for. For the tour we had a person that was on time and informative.

All staff and residents we encountered was extremely friendly. We loved Cooper, the resident dog. The tour and presentation was impressive!

This is a beautiful, well maintained facility with nice amenities. Rooms are nice size. Waiting list for Independent Living is about a year. Rent includes daily continental breakfast plus 1 meal per day. Unused meals can be doubled-up or used for guests.

The caregivers are really good and mom is also happy with the administrative staff. The food is good and the community is well kept. They do offer daily activities. The community is about six years old and the only minor issue I have is that sometimes it is a little hot in there. I would recommend this community.

This is a outstanding community. The staff are wonderful and caring. This is family enviroment. The offer good healthy variety of meals to the residents . We are hoping that she will participate in the activities with the other residents. We would highly recommend this community for the good care and value to other families.

My family liked this community for care for a family. We found the community to be clean and maintained. The menu seemed appealing. The activities would have been helpful to their needs. We did like the list of nice activities for them to participate. We would recommend this community's for the care and comfort for family members