Maplewood Senior Living

...when first we practice to deceive! To truly understand this facility, I recommend searching for employee reviews at Indeed because appearances can be deceiving. The good: Cleanliness and food. I have to admit that while my family member was there, the place was better than hotel clean every time we visited - even the room. The food offered was always good and if my family member didn't want the choices available, the kitchen was always willing to make them something different as long as it was simple (e.g. sandwich, some pasta, etc). The average: Staff was always pleasant when talked to. Some were more caring than others - more so in the dining and cleaning staff, less so with the people providing care. I suspect the care workers are given far too much to do and it will show after a while. The bad: I quickly felt that it was all about the money and appearances, not about what is best for the resident. It seemed like a lot of care staff are just there to earn a buck and do the bare minimum to complete their assigned tasks. Saw some residents get ignored for long periods of time, even when they're yelling for help and have pressed their aid call buttons. Nursing staff was rarely available to talk to. The unforgivable: Communication with the family is beyond bad. Multiple medical incidents were never communicated to us. Medical tests done incorrectly or on a part of the body that didn't need testing. Medicine ordered that was never needed. Needed medicine ordered from their preferred pharmacy instead of from the one that insurance pays for leading to extra charges. Lack of care leading to residents needing outside medical care. Disclosure of aspects of resident medical history to non-family. Remember that if you tour, it's a "dog and pony" show to convince you to spend money, not necessarily a true representation of what the facility is like. Fortunately, my family member has left this place and is getting much better care now. We've even run into former staff in the new facility that are glad my family member got moved.

Maplewood at Danbury was horrible. All they do is drug up their residents with sedatives instead of helping them live a happy life. when I continuously questioned the doctors there, they became agitated and pretended my loved one was in a bad mental state. as soon as my loved one was removed from their facility, all psychotropic drugs were discontinued and he was, and continues to be fine! I make sure I tell people NOT to take their loved one to Maplewood at danbury. Luckily, I work in retail so I speak with a lot of people.

The previous review captured my every thought. Eye rolling on every issue. Professionalism is lacking. Activities consist of television every evening. Very sad. Our loved ones deserve love and care. This place is all about profit.

The worst decision we have ever made was to move our Mom into the Currents neighborhood at Maplewood at Brewster. In four short months Mom became too weak to walk and eat. From Maplewood she went into rehab to try to get strong once again with only minor success. Mom is now able to lift her head up off of her chest, she is smiling more and even laughing, but she will probably never walk again. Maplewood's recommendation to put Mom on Trazodone for safety reasons started her downfall. She went from being one of the most upbeat/popular residents at her former assisted living residence to a shell of a person that couldn't even lift her head up to communicate or to eat. She was walking fine (slow but steady) when she moved in back in February, now she is wheelchair bound. Mom started fainting fairly often while under Maplewood's care and wound up in the hospital multiple times. Since we moved Mom out of Maplewood this past June she has not had one fainting/syncope episode. It seems that the management at Maplewood wants their Currents residents to be the same-- knocked out, sleepy, unresponsive, and in other words easy to manage. They also seem to count on families being uninvolved in their loved one's care. They have lied to us on numerous occasions, tried to overcharge us, and often would not respond to emails. If you sign a contract with Maplewood it means nothing. I was told that the figures on our signed contract were wrong when we had a dispute over the amount of money charged to us. Try to look beyond the beautiful building and grounds; all is not as it appears. We hope that with this review we will save others from the heartache that we have gone through. If only we had it to do over again.

This is NOT AN ALZHEIMERS FACILITY. It is Independent Living AT BEST. There is no follow through on individual care. Staff "AIDS" are lacking in experience and training. There is only ONE nurse in the building only at given times. No follow through on resident issues. Services provided is a huge "grey area".

Staff is not very helpful and have been know to be sneaky and untrustworthy. I would highly recommend not putting a partner at this facility.