Park Street Senior Living

I don't recommend Rosewood Village at Hollymead. My father fell and broke both hips in this facility when exiting the showers. While slips can happen it's important to understand my father yelled for help for over 45 minutes naked and in the splits position and even when help came they couldn't help him up and had to call the squad. Rosewood then called me to say he fell was in some pain, but was okay just going to the ER as a precaution though he broke both hips and died briefly during surgery from the trauma. The accident was in February mid-day and took till May before Rosewood would provide a copy of the accident report as every time I asked they said he signed a night waiver so they wouldn't check on him even though it was during the day. When I came to the facility to get some personal belongings days after I also found script bottles openly displayed for fluid pills and random pills laying around which is odd as my father didn't handle his meds only Rosewood did and we paid for that service. When they were asked they had no comment. Ask yourself if everything was on the up-and-up with Rosewood would they wait till [date removed] to provide an accident report from an accident on [date removed] that was asked for days after the incident happened and then over-and-over for months. After months of dealing with Rosewood and even asking for some financial consideration on the rent as I had to pay for two care facilities now, they simply referred to the night waiver as a security blanket and said there policy is only to waive laundry & meds after a couple of weeks which also took them months to do. After getting nowhere I had to find a new residence for my father as well as creating public awareness about the issues we encountered.

Worst place ever for caring for your love ones