Parsons Group Inc

We toured this community for the care from my father. We liked the staff who were nice and able to answer the questions on the care that is available. We were happy with the menu and the list of activities that are available. We would suggest that families tour this community. We wanted a location closer to home.

We are very happy with Parsons House Preston Hollow. It is has been a very good experience for us and our loved one. It is a beautiful property. The atmosphere is very warm and inviting. The staff members are very friendly and compassionate. They were very accommodating and my dad has the perfect room. Even the people in the maintenance department have positive attitudes and are very good at what they do. It is very easy to communicate with the staff members. They either call or text me with any updates of my dad's well-being. The level of care there is amazing at Parsons House. When there is a shift change they do a daily report of each resident. They make sure all employees have a checking system of how the residents are doing. They definitely work with me. [Removed] and others in the front office went above and beyond the call of duty. They definitely have individualized attention going on for the residents. I have eaten there and the food is very good. They have their own chickens so they serve fresh eggs. They are very encouraging to get the residents to participate in the activities provided. I would highly recommend this community to others.

My love one uses this community for their respite stay services. He is pleased with the respite experiences he has in this community. It is a nice community. I know he is safe, and in good hands. They provide nice respite stay services, and we were pleased with everything they have for us.

The care at this community is wonderful for my mom. The community staff are doing everything to make her comfortable. The menu is outstanding and the best variety. The community has alot of activities and then make sure that she is informed on what is offered each day and monthly. I would greatly recommend this community for a outstanding value that is affordable to care. We like the home feeling that is received. They have a nice movie theater for the residents. I like knowing that she is very happy.

I liked this place a lot. It was small (small dinning area) and not so big and overwhelming as it could be with older loved ones transitioning from their home.

I toured this community and was happy with the community. The staff were nice and they were able to answer the question on the care that is offered here. We did like the menu and the list of nice activities. We would suggest that families tour this community for the care of a loved one.

This is just a lovely place! It is a family owned facility, and the owner of the facility even comes once a month to pay a visit to residents! The staff are very caring, and the model of the facility seems very much like a personal home. I also found it unique that the assisted living and independent living quarters are so close, but this seemed like something positive. Overall, this is a very special place!

The staff has been great and they treated her well. She has started to get involved in a few acitivities, but they have a lot. The food is okay, but they need to have more of a variety. This is also close to me and I am able to see my aunt more.

Mom enjoyed her respite stay at Parsons House. The staff did a good job of taking care of her. The food was really good. The location of the community was not what she wanted or we may have chosen this community for her to live at. I would recommend this community.

The care and diligence of the staff here are incomparable. My mom is very happy with everything here, as are we. I would highly recommend Parsons House Austin for anyone considering Assisted Living in Austin.

The place was really good. Nice and clean facility. They offer a lot of activities there.

Ainsley Courte Assisted Living (now called Parsons House) is the only place that I have experience with my mother (who has been hospitalized several times in the last year) where the administrative staff and caregivers all work together as a team, know what is going on, and really work together to give mom the best care in a way that we have not seen at other places. The place is very clean and mom is doing as well as can be. We are very happy!

They have been very helpful as far as getting her in there. The food has been good every time I have tried it, and from what I can tell they have a very good variety. It's still a good idea to be around, and pay attention to your family member, to make sure things are done the way you want it to be. They have been very cooperative to work with, and quick to respond, they are open to suggestions or concerns. I liked that this felt more like a hotel than a nursing home. There are always people around, and bustling activity.

We enjoyed our tour and meeting Shane. PH is more relaxed, less formal than Emeritus. The efficiency apt has a small kitchenette with a stove, which my dad had really wanted to cook his eggs in the morning. The smoking area comfy. Lots of residents out and about, friendly staff, smelled great. We're going to bring Dad in for a visit. This may be the one! Shane hooked us up with an organization to help us sort out the VA benefit, which will be crucial.

My mother and father-in-law are current residences of the Parsons House, and they have been there for about three months. One is in assisted living and one is in the memory care unit. Mine own mother is in another elder care facility in their memory care unit, and she has been there for four plus years; however, my experiences with both facilities have been quite different. Even though the Parson House may not have all the decorative "bells and whistles" in the common areas that other facilities have, the homey feeling of the facility makes up for that in spades. It just feels more like a home, not an apartment building or hotel. Currently, I pay just about the same amount of money per month for my mother, who's in the fancier place, as I pay for both of my in-laws at the Parsons House so it has been a great bang for the buck. I also feel my in-laws are getting over-all better care than my mother receives. I would move her to the Parsons House, but she is in the latter stages of her dementia and it's not worth making such a big change. My husband and I have actually gotten to know several of the care givers on a first name basis a first name basis at Parsons. The Parsons staff doesn't seem to change over as rapidly as the other elder care facility which is comforting to us and our parents. I never know who is caring for my own mother from day to day......I'm not to keen on that. The management is wonderful at Parsons House as it's run by a husband and wife team and they are very "hands on" where as the more expensive facility where my mother is, is run much more corporately making problems and concerns more difficulty to resolve. All in all, I have been very happy with the Parsons House Preston Hollow and have recommended it to others looking for a great elder care experience.

Jessica was very professional in my search for my Mom. I liked Parsons House right away. It was the 1st place I visited, and after viewing 8 other properties, i knew it would be a great fit for my mom.

Parsons House staff are all very kind and friendly. They genuinely care about the residents and family members and are never too busy to help. The residents are also very friendly to newcomers and there is always something going on. The apartments are spacious compared to the independent living community Mom came from. The food is above average for a facility like this. Mom has fairly significant dementia, but doesn't wander or become agitated and she is doing very well there. The staff was very skilled at transitioning her to her new environment, which was very hard on her.

Parsons House Preston Hollow on Northwest Highway in Dallas is a small Assisted Living and Memory Care facility, with about 60 apartments, and as of 2014 has approximately 45 residents. The House is small enough to feel like "home." Numerous common areas: dining room, living areas, game room/library, room for chair exercises and lectures, beauty salon. Because this is a smaller facility, there are not as many amenities; however, the residents get more personal attention from the staff than provided in large facilities. All employees are friendly and professional. They seem to love the residents! The food is served as a set menu, but the chef makes substitutions for resident preferences. The meals I have eaten there as a guest are delicious. Apartments range from 300 to 500+ square feet. The nursing staff monitors the resident's abilities and adjusts the care levels as necessary. Your loved one will not get lost in the crowd at Parsons House.

I enjoyed my visit with Jessica. She was well informed and a very sincere young lady. Parsons House would be a great fit for my mom.

Is there a six? We called around and it seems like every place has a different cost. The cost varies on levels of care. Parsons is as reasonable as any and much more than some. It seems like the proper array of care. They do a really good interface with the services they provide and home health. They work really well together. There is a lot of large and small group activities. You have to do bingo or you are not a facility! They have some intellectually stimulating games with facts and dates and things from the past. They even have birthday parties and it is really nice. The food is great!