Parsons Group Inc

The staff was great they really seem to care about the people and they make it a point to learn everyone’s name. The facility is well maintained and the food is pretty good to.

Thought the facility was very clean and staff was very friendly

A fantastic place in all respects. Shortest stay is 30 days and must take your own furniture.

Loved it. NW Hwy and Midway. about 4k mo. nice room with great view. next to TV room. Took her to see this. She really liked it. In the top running.

Nice facility. Lunch was very tasty, good variety and portions. One bedroom has a very nice layout. Large living room, wall separated kitchenette, large bedroom with large walk-in closet. Bar hangers rather high, difficult for wheel chair bound person to reach. Would need to be adjusted down. Nice bathroom with walk-in bath. No linen closet. Small closet in entryway with Water Heater in it also - No shelves for storage. Guest rooms for guests or temporary stay while room is prepared, furniture moved in.

I toured Parsons House Austin, as it was close to me. A friend told me that it's not fancy, but Parsons House seemed like more of a stereotypical old folks home. When you walk in, you kind of walk into their living area. It looked a little bit sad, small and old. The people were really nice, but it was not a good fit.

It is a high quality assisted living home. The director works hard to respond to any requests. If I had to offer any criticism, Ithink that for the amount that I am paying, everything should be included. My father in law is very shy and requires encouragement to attend activities , which we feel should be included. The staff are courteous and pleasant in their approach. They have done a really good in during the corona virus by following strict safety protocol.. It is a nicer community then many we visited in the area.

The staff have been helpful and friendly. There are more activities than I could ever participate in. The food is good and they offer a variety of choices. They have three chefs that work different days. The community is very clean and I would highly recommend it.

We, my mom especially, are very pleased with Parsons House. Jessica was the primary person we worked with and she's wonderful. She and Shane helped us quickly and with great care. Mom was excited to move to Parsons. Her room is lovely and homey with her favorite furniture, and she loves the food. We hope she will take advantage of the tremendous programs offered every day, and makes great friends with other residents who were so friendly during our visits.

Moved my Dad into Parsons House, a week ago today. He likes his room, it is one of the smallest they have, but is quite roomy for him. He loves the food, and the cleanliness. Dad has never been very social, but is starting to come out of his room for a few activates. He is a Retired Marine, and there a quite a few former military there. After visiting a few other Assisted Living Facilities, I toured Parsons House. What a difference, nothing fancy, just good clean facilities with a very friendly caring staff. Parsons is less expensive then most but you would never know it. I would highly recommend this facility to anyone.

I am happy with Parsons House so far. I haven't had any major complaints. I would give them a four and a half, pretty close to a five.

At Parsons House Preston Hollow I am pleased with the overall condition and appearance of the facility. The general attitude of the staff has been really good. There have been a few hiccups of staff forgetting some things but that is to be expected some. Overall the experience has been good.

I think they do a very good job at Parsons House, they really helped us out in our time of need. We had a very limited amount of time to conduct our search in, and the staff here really went out of their way helping us through the process and getting our loved one settled in quickly. I also appreciate that they were willing to start us off on a short term trial basis! The facility itself is well kept and clean, and they seem to be doing an excellent job looking after their residents.

Mother truly thrived during her time at Parson House Austin. She made new friends and participated in many of the wealth of activities offered. She (and we) thought the food was especially good, and the kitchen staff worked hard to meet her special dietary needs. The entire staff was friendly and hard-working. Parson House was a blessing.

Our friend has just moved in so we have little first-hand experience yet. However, Jessica, the marketing director, was very knowledgeable and friendly. Residents seem happy and many of them spontaneously greeted and welcomed us. So we have high hopes of our friend being happy and well cared for.

My parents chose here primarily because of the staff and the proximity to their home. To be honest, in the beginning things were very good, but then for about 2 weeks we had an issue with two employees that were dropping the ball on insurance stuff and doctor's appointments. Those employees were terminated and we've come full circle. The problem has been resolved and we haven't had any more issues which is why I'd be comfortable recommending Parsons House.

l Parsons has been accommodating to my parents needs. My Mom has sweet comments about the staff and is getting comfortable enough to have made some lady friends with the residents, she has warmed up to playing cards and dominoes with a few of them. Kelly has been personable and helpful also.

We are overall very satisfied with Parsons House-the best aspect is the employees are very sweet and caring, they have worked there for many years. The food is healthy cooked without a lot of salt and sugar but isn't the most tasty. My dad enjoys the activities. They drive him to appointments which is a huge help. I feel he is on good hands there which gives me peace of mind. It is also affordable for low income folks.

Overall, a very professional organization with good service and care. Downside; food, as usual, very bland. [name removed] hates the food and is disappointed in lack of responsiveness for anything out of the ordinary. I would recommend Parsons House Preston Hollow to others.

I would recommend them. The staff are very caring. Probably the biggest problem that we've had is medication management. With the pharmacy that they use, our loved one's medications are more expensive than they were at the pharmacy we used previously. And when medications change, they require paperwork from the doctor. Sometimes the doctors are not very responsive, and while that's not Parson's fault, changes don't happen as quickly as they need to because of the paperwork aspect. Upper management has had some turnover as well, which was concerning at first. But in some cases, the replacements have been better than the people who were there to start with. I will say it's a smaller place, so the residents don't get lost. It's private. It's in a great location that feels like it's in the country, with lots of trees all around. My love done doesn't care for the food, but she can be kind of picky. They do have quite a lot of activities going on every week.