Premier Senior Living, LLC

While the care is outstanding, the food is despicable. Nutrition is obviously not considered in the meals being served, which should be the top priority for this age group. My mom has to literally keep frozen dinners in her tiny freezer in order to eat some nights.

Personnel are kind but average; do not follow COVID protocol, even though they claim to be, very concerned about lack of attention to detail. Place smells from time to time.

Our family had an in person tour and Ivy Hall was comparable to the other facility we saw, and they had mostly studio sized apartments.

Our one complaint we had was with the telephone, because the communication was lacking a little, and the first time our loved one fell we were not notified until the next day.

Concord Place is a warm and friendly facility. I'm not sure it's the place for my mom but my visit was a positive experience.

I moved my mother here in April 2017. The staff has been extremely friendly and helpful. The care so far has also been very good. The biggest complaint is the food. Believe they are trying to fix that but so far, in general, the food has been pretty terrible. Also, the facility could use an update. New furniture in the living room would add a lot. New carpeting also would make a big difference. I might suggest a few more \group outings. Besides that, the new director and other staff members are working very hard to make life nice for very old people! "

So far it has been a pretty good experience for my mother here at this community. She is still adjusting, but I know she is in good hands. I have had a few concerns, but they are willing to work with me regarding anything. Overall it is a nice community. It is still a work progress, but she is in good hands here.

All I can really say right now about the Brookdale Hilton Head Court facility is that I am happy with the treatment that my loved one is receiving from them at this moment. I am happy with the care that they are providing.

We just toured that location over the holidays, and it was good. The gal that was going to give the tour was not there but they did follow up . Overall it wasn't a good fit for mom.

This was for Clemmons Village I. They had a huge turnover of their staff, and a lot of the girls were really young and inexperienced. Everyone was always very nice to me, and I couldn't put my finger on anything really wrong, but she was never really happy here. They had a terrible time with medication. Outwardly it's very nice, and I couldn't really tell you what the issue was, but I know a lot of people have left and are leaving now. They also just raised the price.

Medicaid Rooms Dining area wasn't very nice.

Outside price range. $3265 for studio

Nice facility, food smelled wonderful. My concern is that the common areas were great and a nice sunroom, however the rooms seemed very dark. Even a 2 bedroom with no doors just had very small sitting area with no windows. That really puts this loc on hold.

Nice but room prices were all over the place and no reason that they could explain. Pretty setting and close to stores and Drs. Small rooms. Will check out there other place next week.

I didn't have a warm and welcoming feeling after entering the facility. The director told us the common areas were going to be redone. Didn't like the size of the dining room. The director and the nurse were very nice. Parking was a nightmare.

A nice small community.

More of what dad is looking for - 2 rooms; offers sliding scale for insulin. Must provide furnishings {bed/bedding/towels, lamps, tv, phone, night stand, etc)

Nice,clean. Mail not secure.

2200.00 price, but basic service only, no medicaid

TOURED FACILITY AND IS ONE WE ARE CONSIDERING.