Ridgeline Management Company

I would recommend the community to others for their loved ones. There is a management change, and they have been forthright in this scenario and all the information and if they are more than willing to fix anything that is brought to their attention. The staff are very nice to my loved one. My loved one is eating, and eating different kind of foods. My loved one looks better, and the staff are keeping my loved one well hydrated. Laundry, transportation, snacks, meals, housekeeping, and the room is included in the monthly rate and the in house doctor. There is an individual that comes in to cut my loved one's hair. The community works well with Hospice. This isn't a giant community. The staff gets to know the residents and family members. The community has plenty of room for the residents to roam.

This community was good and they were friendly. I just did not have a wow experience but it came down to the location and me being able to get to my loved one easily.

This is a nice place. The staff works hard in taking care of the residents. This is a clean community. The community is short staffed like others are due to the pandemic. They are very friendly. There are activities, it would be nice to see the staff get more residents involved in the activities available. There is always someone to assist the family and resident requests. They only take memory care residents. Preserve at Beavercreek is providing safety, remembering to get dressed, and hygiene care for my loved one. There are three meals a day and a snack for the residents. There are two enclosed courtyards for the residents to walk around in. Beavercreek is good about letting the family take our loved one out to enjoy the time with them outside of the community.

We chose Avamere at Phoenix mainly because of the staff members, they seemed to be very friendly and caring and oriented towards the residents. The room sizes at the facility are super nice, we have the 2 bedroom and it is very spacious with lots of storage space. Overall, I would recommend Avamere to other families looking.

When my mom moved in, [name removed], the manager, came in on his day off to try and get her tv to work for her and that really impressed me. We are happy with our experience and would recommend Chateau Brickyard to others.

What impressed me most when I first interviewed was the people, the staff were friendly and we were very pleased with their attitude and they were more than willing to help out with all the paperwork. It is expensive but they take great care of him. I would definitely recommend Avamere at Phoenix to others.

I would check this community out and I would recommend the community to others. The med techs do a fine job at supporting the residents. The food could be improved on taste. They have served the residents refried beans as an side. The quality could be better as well.

The location of Parsons House was too far away from our kids. It also had a different format that we were not crazy about, we wanted more independence.

I liked this community as well there was nothing that stood out as a red flag but there was also nothing special that stood out. We just went with another community due to the overall feeling that it gave me. This community just did not have that same feeling.

We really liked this community for our loved one there was just not as many amenities as the other communities.

The staff communicates well with me regarding my dad. The room is nice and large. The cleanliness and overall environment is nice, and the courtyards are nice. They could improve a little on activities, maybe provide more variety and more encouragement to residents to participate. But for the price and the size of the room compared to other places, it's affordable for us.

The reason we gave them an overall rating of a 4 was because our father ended up passing away very very early in the morning and our family was never notified. Our brother came to visit and when he got there the staff advised he passed away and was already taken to the funeral home. That was very heartbreaking to us that we were not notified or able to see him. The community said it was hospice's job to notify the family, and hospice said it was the communities job so there was a lack of communication there.

The personnel are very friendly. They do a good job, and they respond to your questioning. You just have to ask, and they'll respond. The care they provide is good, but they don't deal with any kind of physical therapy. The food was better when I first moved in. Right now, it's just okay overall. They seem to offer lots of good activities.

The community is Very neat and clean, the community smells good and they really work hard to keep it spotless. The staff is friendly and helpful but there is a need for more staff. I would recommend this community to others based on my experience.

The community was nice, it was just over our budget and this was the downfall. In addition this community was in Texas and our loved one wanted to stay in Florida.

The community is having some trouble with staffing, we have heard they are loosing people, however the people who are there are extremely friendly. Our loved one has always been a picky eater so sometimes they like the food and other times not so much but overall its pretty good. We also think the value for cost is great.

It is definitely a friendly place. It is a good fit for my loved one. There are times the rooms smells. It would be nice to have more staff promptness. The activities include include socialization, daily activities, art and crafts, mini golf, and others for the residents to choose from.

They are doing more activities, and they have finally opened up the visitation for families. Talking with the director and other resident made a good first impression. Our main concerns was finding a place where our loved one would be able to have their freedom to walk around and wander, but still have that supervision and this community offered that supervision

We chose Greenfield because they specialized in dementia and we met with them and they seemed like they knew what they were doing. I do think that communication to families is something they could have improved on. They were pretty up front and transparent about things and openly expressed how many covid cases that they had in the facility. Overall I would recommend to others who are looking.

The community is currently changing management and they really treat us well and are acuminating. Communication between the staff and our family is good and they keep us well informed