SAK Management, LLC

What we really like about Rocky River Village is that the people are very friendly

I toured Symphony first, then took my aunt to tour it again. We were leaning towards, it but then I saw [community name removed]. I thought I had a good meeting at the community we chose. It was also the fact they'd been around for 30 years, whereas I didn't know much about Symphony Manor. Someone I spoke to gave me negative feedback on Symphony as well. When I went on the tour for myself I had no negative feedback. The aesthetic here was much nicer though. With these facilities its very hard to tell until you're actually in there and spend time there. Judging by the tour, it doesn't give you enough insight as to what's going to go on when you get there.

They are great and I have recommended them to many other people. Mom had a surgery and had to go to rehab but was only allowed for 2 days in rehab. We were in a scramble and they were nothing short of wonderful in getting her in on very short notice. She loves it there , everything is just super nice. The rooms are extremely nice very well equipped. They have many activities with many residents participating. It isn't like a standard assisted living community it is more like a resort type feel. It is wonderful, we are all very happy with her being there.

The food is great an Chef J[name removed] is the best [name removed] and [name removed] are great servers qn the food is the best

Overall a very positive experience with RRV

Over all, my mom has had nothing but positive experiences at Rocky River Village. She loves the staff. She tries to do all the activites. She has made many new friends and best of all, she loves that the food is so good that she never cooks for herself. She's living the dream.

[name removed] AND HIS STAFF ARE SO KIND. HE ALWAYS MAKES ME A BUTTER PECAN SHAKE WHENEVER I WANT ONE. I CAN GET A BLT SANDWICH ANY DAY I WANT. I LOVE THE VARIETY OF SOUPS. I HAVE 2 EGGS OVER EASY EVERY DAY BECAUSE THAT IS WHAT I WANT. WAFFLES, FRESH FRUIT AND FRENCH TOAST TOO. YOU WILL NEVER GO HUNGRY HERE.

Today we had spaghetti and homemade meatballs for lunch. It was do good. There is always a variety of ice cream and desserts. 2 different soups a day. Top knotch!

Moving mom in and getting her settled, and situated was a fantastic and very smooth process. Overall was extremely quick and great communication from the staff.

I highly recommend Symphony manor. The staff and admissions director made this incredibly hard decision to move my parents from their home so much easier than I anticipated. [name removed] worked with us every step of the way. [name removed] the Community Director is very helpful and caring

Symphony Manor of Feasterville gave us a really great tour. The facility itself was clean and the residents were extremely friendly towards us. It would have been a great fit for my loved one but we just found that we liked another facility we looked at just a little bit more. This seemed like a great place though.

Our tour at The Winfield was good. Mainly our choice came down to the price. Their marketing person was really helpful and really put in the time and effort with me. She tried to come down on the price as well. And I thought they were really friendly there.

They took great care of my mom. We were very happy with The Winfield.

We chose Rocky River Village because of the friendliness of all of the staff, they took their time with my mom, I just had a really good overall feeling. They were extremely helpful with getting my mom into hospice care. I was totally involved in every aspect of my moms care, and because I was there almost everyday the staff knew me and that helped. They were also great with communication. It was a great experience and I would recommend to others looking, the memory care unit was absolutely wonderful.

Staff are so kind and compassionate, they make me feel like they are caring for their own loved one

We spoke to this community about senior care and they were very informative and professional.

The director will work with you for visitation during covid. The community is neat and clean and is the staff is very friendly and helpful. I would recommend this community to others based on my experience.

The Winfield plenty of activities for the residents, they have a facebook page and they upload pictures onto their website. The staff are very cooperative and accommodating with family members. If I want to take her out for the day, all I have to do is I give them the arrival time and they always have her ready and are very lenient. I would recommend to others looking.

[name removed] was very helpful and knowledgeable. What I liked best about Winfield was that residents in independent living and assisted living ate together and shared activities. It is reassuring to know that there would be social interaction with others who are not mentally compromised. The walk-in closets are definitely a plus!

The community does a good job the get people situated and settled in. The communications from the community were good and they communicated almost daily. I would recommend this community to others but do your research. The only issue was with the billing at the end other than that the community did a good job.