Sinceri Senior Living

everyone was great with my mom. they took care of her very well. could not have been better.

I looked many places before choosing Eagle Ridge. my mother needs a one on one place with good care. this is it and I am so happy. mom is too!

We're very happy with Magnolia Springs. I think they're doing as much as they can possibly do regarding care of the residents, short of 1:1 which is unrealistic. I think they do a very good job. They handle cleanliness and sanitizing very well. I like their way of checking people in and out. At one point, we had a lot of family visiting from out of town, and they allowed us all to visit with our loved one out on the patio, which I thought was very nice of them to accommodate. That was not something they had to do. They do what they can to make you happy and accommodate you. There's really nothing I'm unhappy with. I hear no complaints from my loved one on the food, and she would definitely let me know. It seems like all the places in area are around the same cost, give or take, and Magnolia Springs came in around the middle of the road. I think it's a good value for what you're getting. And my loved one is relatively happy there.

Overall, it's an excellent facility. I would recommend it. It was rated high. They offer activities like exercise, games and group activities. This is a locked memory unit. Any communication with staff has come from phone calls. This is all on one floor.

Magnolia Springs is a very nice facility. It looked to be a newer build. The tour was great but my loved one was deteriorating quickly and we needed a place that was going to be able to provide more care for him.

my dad lived at Eagle Ridge. great place! love their residents. I was so impressed by the care, love and support!

They have a good friendly staff here. I would highly recommend the community to others for their loved ones. The staff are very helpful to answer any questions or address any concerns the family may have about our loved one. Crafts, painting, library, an outdoor space, a lot of group of activities and more are some of the activities for the residents to choose. My loved one likes the food. There is a beautician on site for manicures, pedicures, and hair. There is also a doctor on staff for the residents that comes once a week.

Our only complaint is with the care services, and we are not sure if it is the staff themselves or our loved one being difficult but sometimes we are unsure how much our loved one is getting bather. However the staff are bringing back the activities and encouraging the residents to get involved again.

The staff seem to really take ownership over what they are doing and the different care levels for the residents they are caring or. We have had previous experiences at many different communities and it is the complete opposite. We would recommend Walnut Creek community to anybody in the country, put this place first on your list if you live in this area or around the area. We do not believe there would be one person dissatisfied, this place stands so for above it is almost to good to be true

It is a great place but it is expensive. They do have nursing fees that are separate from the apartment/room fees. It was higher than expected.

Our family had an in person tour and it had a really nice upbeat feel to it, it seemed like a really active environment we saw a lot of staff and residents engaging with each other. It is also more fancy then other communities we checked out.

We had a good experience overall. It was a nice and friendly place. The admissions process was easy. They were able to take us on short notice, and everything went smoothly. They were not always as attentive to incontinence issues as I would have liked, but the care was still really good.

I toured Oak Hill Terrace and used to have clients here, I really like it! there's always lots of things going on. I chose another community because I'm younger than their average resident age, we didn't think it would be a good fit for me.

This is a wonderful community for you or your loved one. My loved one was at two communities prior and she should have been here. This community was outstanding for her. The staff here were great and excellent everything at this community was perfect. I really wish we would have found it sooner for my loved one.

The staff are extremely helpful and very accommodating to all of our needs. The room is big and it was very clean and prior to moving in they made sure that everything was all set and that my loved one was comfortable. They were very informative on the tour and I felt very comfortable speaking with them. They provided all that I needed during the tour.

My loved one loves it here and loves the activities provided. It has been a rough transition due to the new ownership. Overall it is good and I would recommend the community to others for their loved ones. My loved one thinks the food is good. Some of the activities enjoyed by loved one include exercise group, drives around town, baking, and more.

I would recommend the community to others for their loved ones. The caring nature of the staff, the community being bright and clean all stand out to me. The activities are excellent that they have available for the residents. My loved one is enjoying the food.

It has been really great overall. The staff is wonderful. The only problem we've had is our loved one started out in a furnished room and then moved to an unfurnished room. And in that new room, they've had problems getting her phone hooked up. But they're working on it. And everything else has been great. She loves doing the crafts and exercises. She's eating and looking better. It was not easy to get her moved in there - she was VERY resistant. At times she still wishes she was home, but she know she needs to be there. And it has meant a lot that she can have her cat there with her.

[Name removed] was very professional and a wonderful Community Resource Director! She worked very closely with us to get our mother into the Pines. She was always so pleasant and so sweet!! She even came in on a Sunday so [name removed] was able to see the room, since he lives in Minnesota. I have nothing but wonderful things to say about [name removed]! Moving one's mom into an assisted living home is a very emotional thing but [name removed] helped us to feel loved, listened to, and knowing that we were leaving our mom in wonderful hands. Thank you [name removed]!!!

This community was okay. My mom likes to walk and be outside a lot so the location is important when it comes to the community. The community also did not have the right feeling that I was looking for. It kind of felt like a nursing home. They gave us lots of information on the tours , it was a great tour but it was just not the right place for my loved one.