Sinceri Senior Living

My Mom loves living at Magnolia Springs. Her apartment is very nice and roomy. All the staff seem to truly care about the residents. It’s nice to know that they are looking after her 24/7.

So far so good. It seems like they do include our loved one, and everybody speaks to her and greets her as she moves around. The staff seem really friendly and nice, and they call the residents by name. The care seems to be good as well. They call once a month to give us updates, unlike other facilities we've had her at. And they ask if we have any concerns that we've seen. That makes me feel good that they're watching out for her and communicating well with our family. I haven't tried the food, but it looks good. And I see that they have activities every day.

Magnolia Springs East is a facility where building community seems to be central to the operation. It’s very apparent that every member of staff goes beyond simply performing their duties and works to create an environment that is welcoming, friendly and safe. Whenever I walk through Magnolia with my grandmother, everyone we meet knows her by name - and she knows them. She’s made many friends among staff and other residents. She tells me that the dining services are exceptional. I hear often of community activities she participates in. The facility is exceptionally clean and from what I’ve seen, comprehensive safety protocols are followed meticulously. The building is well-kept but in no way institutional - it has the feel of a large country house. I know that her being there has improved her cognitive functioning as it relates to her Alzheimer’s. I also have no doubts about her safety or comfort, or that she is being looked after by people who care.

they take care of the whole person including their family, they are loving, very professional, and everyone works together as s team to make sure the residents needs are met and beyond,. As a health care providers ourselves we pride ourselves on recognizing excellence when we see it!

Our tour with Sugar Creek was amazing. They showed me the whole facility and you really can't beat the price for what you get. I was impressed with the friendliness of all the staff members we interacted with. The only downfall was that I got more of a nursing home feel from the looks and layout of the facility.

I chose Magnolia Springs because it just seemed to fit the specifications that I was looking for at the time. I lucked out on my room, I have almost 1000 square foot apartment and I face the front so I have a beautiful view. I really like that everybody calls you by name when you walk down the hall, it shows you are not just another person to them and they actually care about you. The food is not the greatest at the moment but that is just because we are in-between chefs, the food is always good but not always the best for you. I would recommend them to others looking as long as you can afford it.

We had a great tour with Magnolia Springs. The facility is very pretty and looks 1st class.

This is the best place we have found for our loved one. We are very pleased with our decision. The staff attention towards the residents and activities is outstanding. They keep the residents very engaged. The staff is very kind to the residents as well.

Everything has been going go so far, the only issue we had which is now resolved was the call button situation, not having a long extended cord did not really work out for our loved one see we needed to get a life alert button instead. The staff have been very friendly and helpful, we are satisfied with the choice we made. They are doing a lot of activities and even how activities away from the facility, and the staff have been really good at discouraging participation. One huge thing for us, is they bring a dentist to the community which is so convenient for us.

I am a senior living advisor and recently toured Farmington Square Tualatin with my client. We had toured numerous communities and my client was feeling anxious and ready to give up. She felt defeated that none of the assisted living communities we went to felt like the best fit for her husband. Then we toured FST. The executive director sat down with us and connected with my client. She listened to her needs and fears with empathy. Next, she laid out how her team could meet her husbands needs and reassured her that they would all work together as a team. At the end of the meeting my client and I had tears of joy and hugged. She knew this was her husband's home. He has been there almost a month and the team at FST have gone over and beyond to meet his needs. We were also thrilled with the updated building, cleanliness and pride of ownership. Wonderful experience all around!

Although my husband was only there for a month, the care at Floral Creek met my expectations. He was cared for and accommodated as he declined rapidly. While on hospice I was able to sit with him in his room. I was able to listen to the staff's interactions with the residents and what I heard was singing and positive engagements. I noticed everyone worked together as a team to get the job done even if it wasn't part of their job description. From my first interaction with [name removed] to tour the facility, [name removed] at the front door who was offering help to everyone, and [name removed] singing with the residents, I knew it was the right place for my husband. The food was tasty and Chef [name removed] did an awesome job of accommodating everyone's schedule, likes and dislikes. [name removed] and [name removed], the nurses went the extra mile to keep my husband comfortable and me informed. The staff was always pleasant and I can tell they really liked their job. The resources they offered were very helpful.

This is a nice community for loved ones to be. They are cared for and it is very clean in this community. The residents in the community enjoy each other as well. This is a pleasant place to be for your loved one.

They are phenomenal. When we went to tour, they blew us out of the water. They were so knowledgeable and they knew all of their residents. I have had a lot of dealings with the nursing staff and they have been so extremely helpful. Anytime anything has happened, they always call right away so they are very good with communication. We get an activities calendar and I also get a daily report on what my mother in law does, she is always busy doing something and they are not just your average activities. It has been a great experience and I would highly recommend them to others looking.

My mom and dad have been residents for 6 months. They moved from another facility, and Magnolia Springs is far superior. From the very beginning [name removed] and Staff have been nothing but helpful, friendly and knowledgeable. They are genuinely warm and caring to all the residents. That is quite evident by the way they speak to each resident and call them by name, whether it be in the hall, the dining room or during activities. Both Mom and Dad enjoy the wonderful staff, tasty food and many options of activities. As a family we are very happy they moved to Magnolia Springs.

The staff are very friendly. They show concern for their patients. The food is good, and the portions are a good size. There's always a good selection to choose from. The other residents are great, and there are excellent opportunities to socialize.

My mother has been living at Magnolia East for over a year and I really cannot say enough good things about this facility. The staff are so friendly and give excellent care to their residents. With all the employees’ smiling faces, you know it’s a wonderful place. The food is restaurant quality and the facility is spotless. My mom loves living here and participating in the many activities. I visited many longterm care facilities in my work as an RN and Magnolia East is by far the best I have encountered. I completely trust the staff here to care for my mother.

This is the best fit for my loved one. They still receive the care that they need, but also has their own room. It would be nice to see some varied activities, but this is due to COVID.

This is a very good place. This is the only place that my loved one hasn't had any complaints about it. This seems like a nice environment when I visit my loved one. They seem to have a lot of activities for the residents.

Magnolia Springs East is an excellent facility for senior care living in Louisville, KY. The facilities are clean and beautiful and the staff are wonderful to the residents.I would like to commend and thank [name removed] and the rest of the staff at Magnolia Springs for their tireless effort and assistance in facilitating our father's move to Kentucky. [name removed] and the entire staff were excellent in addressing everyone of our questions and concerns and made our father feel very welcome when we toured the facility.

When we are able to visit we can really see how clean and well kept the community is, this was an excellent choice for our loved one. She is getting all the care and attention that she needs and deserves. The staff members and their care services are wonderful, and she is more than happy with the meals and dining service. We think they have plenty of activities, she loves bingo so we know she is taking full advantage of bingo.