Spring Arbor Senior Living

I advise families of patients with dementia to carefully keep track of dentures and hearing aids and things like that. Because Spring Arbor is not doing a good job of that for us. And that could be our expectation vs their expectation. But it's still very frustrating. It's a new facility, and they need to do more training and education. The director and management are good. But some of the daily staff don't talk to the patients properly in our experience. I understand that dementia patients can be difficult, but they need to continue to do more training. Overall the facility overall is very clean and nice.

We chose Spring Arbor because my mother lived in several different facilities so I had some comparisons and I also had recommendations from some of my friends. They have companion suites, but each resident has their own room and then they share a bathroom. I do think they could update some of their activities and that is something that I have suggested that to them and they really listened and some changes have already been made. I have been very pleased with our experience and would recommend them to others looking.

The community is only one floor and the community is smaller. The communication is good and they keep us well informed and up to date. I would recommend this community to others based on my experience.

The community is allowing us to visit with our friend. This was great to be able to visit again. The staff is wonderful, they are friendly and respond quickly to any questions I have about my friend.

We chose Spring Arbor of Greenville because it was nicer and cleaner than the others we had toured at the time. The room sizes here are adequate. I would recommend to others looking.

There is a complete family feel at this community. The residents feel like they are part of a family and that family cares for them. The residents are happy and eager to participate. Staff is very accessible to the family which has meant a lot to us. They have good communication and keep us well informed. Rooms are all studios. Residents like the food and they have a menu to choose from. We feel secure with him at Brookdale. They have been very proactive in his care, they have great follow up.Doctors and PA’s are available every week to residents.

My sister-in-law has been in assisted living at Spring Arbor for 11 months. It has become home for her and she has made friends and feels very comfortable there. The staff is friendly and the care is excellent. They have activities of which she has been a part. She is confined to a wheelchair and the aides are always available for her. I am very pleased with the facilities and the staff.

This community treats mom like she is family and they are making sure she is adjusting well. The staff are really friendly. She enjoys all of the daily activities they have to offer. It is clean and maintained. They get 3 really good meals a day. And they have alternate choices if you want. The outdoor area is nice. I would recommend this community.

This community was our second choice. The community we chose was a little closer to family. The staff we met were very kind. The community was clean they allow pets and they seem to offer some nice activities.

I am happy with the community and the staff. The community is clean and always maintained. I am glad to know that she did get involved with the activities that are offered. This is a great community with excellent care. I would recommend other families to this community for a good value and care for there loved one.

The director we met with was fantastic. I spoke to numerous residents along our tour and each of them said how much they love it here. It is an older community and was not quite as bright and cheery of an environment as the community we chose. I think mom would have liked it because she is very social and everyone there was very pleasant both staff and residents. They had lots of activities and good pricing. If this community was maybe a little closer to our home we would have chosen it. I felt that this was a warm and caring place for a loved one.

They have bent over backwards for us

Mom was being discharged from the hospital and we had to move fast. The Shores staff were friendly, helpful and very courteous. Mom has gotten excellent care overall. The place is very clean, there is lots to do and the food is excellent. Mom really likes it there. All the staff have been excellent except for the activities director who told me bluntly that my Mom belonged in memory care. I told her I was having her tested and would let the professionals decide. She was abrupt, judgmental and unfriendly toward us. She is the only staff member who has seemed insensitive to Mom's needs.

My Husband and I were VERY impressed with the over all tour of Windsor Manor in Grinnell Iowa. When we took My Mother for her visit it was truly a wonderful experience for HER and us. Mom's comment was "I'm NOT going to MOVE from my present apartment. I'm happy here, and like it." SHE was totally not for a tour needless to say a move. We toured on Tuesday afternoon, and she told us she would move. I didn't let her even think it over. Packing up her old apartment started that afternoon and we moved her the following Saturday. The FOOD is very tasty, people are SO HELPFUL, offer to help us in any way they could. Mom has been there for 1 month and is TOTALLY Happy. My family is so HAPPY and PLEASED with every thing and everyone. We are very THANKFUL and Lucky to have this kind of assisted living area for our loved ones. I am and will continue to promoted Windsor Manor----We are at the age where our friends have parents at the age of needing this kind of wonderful facility. I would be more then happy to talk to any one considering assisted living for their love ones. Giving Mom a beautiful wreath for her door made her so HAPPY and WELCOMED.

We have been at Emeritus for 2 weeks and find the staff and care givers friendly and helpful. They seem to provide services programmed for the individuals' needs. As we settle in we will get a better idea how it suits us. So far great. There is a merger with Brookdale as of August and we will have some changes -hopefully smooth ones.

We recently placed John (Parkinson's and dementia) and his wife, Jane, (profound dementia) at The Shores of Lake Phalen. They had been in independent senior living for several months (many issues) and were moved to Shores in April, to assisted living. Still many issues. Shores advised Memory Care where they are now. Now they are closely supervised and guided. Nurses manage their meds, and they have the in-house Bluestone medical program. We are very impressed and grateful for the compassionate leadership from all the staff at the Shores.

Great facility,everything I was looking for for Mom. Lots of interaction and stimulation and person to person care. My stress level is down knowing Mom is being cared for all of the time.

The facility knew my parents were vegetarian before they moved in. It took about 2 months before they were always offered vegetarian choices and I still don't think the food is that great. I am not happy with the dentist that comes to the facility. I have had trouble with information not being past on the next day to other staff members. I am constantly checking to make sure that things are being done right. Frequently the trash is emptied and the trash bag is not replaced.

The size of the facility led me to think the service would be more personal. The staff was wonderful and the directors of the facility and the memory care unit were attentive and caring

Mom can be very difficult and belligerent sometimes. The staff are excellent dealing with her and redirecting to calm her down. They take good care of her even when she is in her moods. I feel welcome when I visit and they let me know what is going on with mom.