Stellar Senior Living

A little challenging with mom in quarantine, she is not able to utilize many of the amenities. Generally it is a friendly staff, some staff members have heavy accents so it is hard to communicate with residents who are hard of hearing. Overall good caring staff. Food is good. Medical staff is not as well educated on medical equipment as I would have thought they would be.

Overall, things are going well. One reason we chose this community is when we visited Thunderbird, my older son absolutely fell in love with the homelike atmosphere. Another reason we chose the community is its close proximity to where we live. My husband is a fall risk and, for me, knowing that he is somewhere that there are people who can take care of him really takes a load off of my mind. I know that he is in a safe place. We have been very pleased with the staff on my husband's floor. They treat me like family and are very welcoming. The only negative i have found is that there seems to be a lack of communication between the different shifts of staff.

Las Colinas is a wonderful residence. The staff is thoughtful. I think this is where they shine! Amenities are great and food was great. Mom and Dad have settled in and it gives me great peace. Only thing I would comment on is when they moved in the prep crew for the room was not as detailed as I was led to believe. Carpet was soiled and repaint of the cabinets was fair. That being said I would highly recommend Las Colinas. Service to the residents is most important and Las Colinas shines!

My overall experience with The Reserve at North Dallas has been very positive. They are still working through some storm damage which occurred several weeks ago which has caused a lot of activity and noise. The staff are a great group of people. Always helpful and always friendly. This is a very pleasant place to live and they have some great entertainment for the residents.

This home is pretty awesome. Almost brand new, super clean condition. Not too many tenants yet as it only opened in August of 2018. [Name removed], our tour guide was fabulous and had all the answers. Once again, as with all of the homes we've toured, the base pricing is so important as they all charge for every other extra beyond room, meals, laundry services and activities. The extras will add up very, very quickly as mom degrades and requires more and more help.

It is quite nice, the building feels a little old and dark with narrow hallways, but it also feels homey and the apt itself is very nice, with a nice full kitchen. I wish they had more laundry/garbage rooms on every floor.

My father really has transitioned nicely. There is plenty for him to do to stay busy and he has had met a lot of great people. The staff is very helpful and friendly.

My father really has transitioned nicely. There is plenty for him to do to stay busy and he has had met a lot of great people. The staff is very helpful and friendly.

[Name removed] liked it. Good ratings. Not too expensive. Studio is large, but the 1 bedroom has more storage and a larger kitchen.

Very nice people that work here. The food is not very good. Can you please do something to improve it?

The facility was clean. [Name removed] answered all my questions and showed everything I asked to see. The staff and residents were friendly. Since we are looking for respite care at this point, this is a viable option. I sensed my loved one will have good, attentive care.

This was a great community and I think it would be a good fit for my stepfather. The staff and activities were wonderful, and the military presence could not have been better! The facility was clean and warm feeling; I was very impressed!

When we first walked in, I saw that they have an open atria for eating. Its open in the middle and it goes all the way to the ceiling. Because of this it was giving my love one vertigo so it was unfortunately not a good fit for her. However the people there are super nice it was just less to her liking.

I went on a tour here and the staff was nice and helpful. They answered all of my questions. I liked it really well. It had a hotel feel with multiple levels and it was more institutional. There would have been a long walk to the dining room. I would tell families to tour as many places as possible before making a decision.

Good condition, good price. Unit we saw was Just a bit too small

Overall, my experience at Thunderbird has been really good. The staff has been very helpful and accommodating, particularly the general manager. The food is good. I think they have a good chef here, and I feel that things have even improved since I moved in. They have a lot of activities here, and they create a brochure each month to keep everyone informed about what is going on. I especially appreciate that they have dancing here. It's a great way to get acquainted with the other residents here. I do have to park a distance away from the building, and I have had some other small issues here, but I think they are working to fix them. I would still recommend this community to others.

While looking for a place for my father, this location was recommended to me. They have nice people on their staff team. Their personnel overall is very good, fantastic even. The only thing that I didn’t like was their layout. It seemed too closed in. Their dining room is really dinky, very narrow hallways, and cramped setting. People who use walkers and wheelchairs need more space to move around so it would be more ideal to have larger hallways.

We went on a tour here and it was good. The staff was nice and helpful. They answered all of our questions. The rooms were on the smaller side and this is for my mom and dad. It was a nice and clean community just a little on the expensive side.

I toured here and even paid the deposit but by the end, the facility couldn’t provide the type of care that my Mom needed. They said they didn’t have the staff to manage someone that was wheelchair bound and they wanted more independent and mobile residents. I really wish they would've been more upfront with me because they knew from the beginning the level of care my Mom would've needed and it felt like we were strung along longer than we should've been. There wasn’t much interaction between the staff and residents from what I could see. It looked like they were more on their own. It was a beautiful building, it was big and clean, but there was limited space for memory care residents and they just didn’t seem to want to take care of someone that wasn’t very independent.

I toured here. It was nice, it’s a 2 story facility, and one of their big selling points is that you can eat any time of day you want but it didn’t seem great because most people need more of a set structure. It was a nice facility and they had a lot of amenities to provide. They have a gym available, though I don’t think that’s something that my mom would ever use. Other than that, I think they provide the same activities that a lot of other places do like crafts, movie nights, and sometimes entertainers will come in and play music for the residents. In the end, the decision really boiled down to the price and the fact that they had a waiting list so we went to a different community