7088 11th St N, Oakdale, MN 55128
Easy to work with, friendly family like atmosphere, lovely facilities, great place! I would most definitely recommend The Waters of Oakdale to anybody looking!
Whether you prefer to relax in the comfort of home, explore Oakdale’s amazing parks and nature centers, or shop for deals at the nearby shopping malls, The Waters of Oakdale is the ideal Community for independent senior living. Don’t spend a minute worrying about having the services you need, now...
3500 50th St W, Minneapolis, MN 55410
New flooring is going to be installed soon. EVERYONE is resident focused plus all staff knows residents names. Our loved one wants good old fashioned plain home cooking food nothing too fancy. They are very...
Located within walking distances of shops, restaurants and movie theaters, you can also take advantage of spa services, a screening room and fine dining without ever leaving the comfort of home. By combining a sophisticated architectural design with high-quality amenities, The Waters on 50th is a...
3820 Hoffman Rd, White Bear Lake, MN 55110
Most important is from the director Rachel stave to the aids and food staff are caring humans!!! The experience has been amazing!!! I would highly recommend this location as staff and property are amazing....
Nestled near the Gem Lake and Lake Shore neighborhoods, The Waters brings a new living experience to White Bear Lake. This senior living community features an on-site restaurant, café, pub and spaces decorated by award-wining interior designer Renée LeJeune Hallberg.At The Waters, your apartment...
678 Snelling Ave S, Saint Paul, MN 55116
After touring and considering a variety of facilities, we found The Waters of Highland Park, in St Paul, MN. From the first impression of the welcoming Concierge staff and impressive environment, we ranked...
At The Waters of Highland Park it’s hard to decide what to do each day. There’s a nearby golf course, library, charming neighborhood shops and restaurants, and historic college campuses to explore. You could also stay home and dine at The Waters Restaurant, pamper yourself at The Waters Salon or...
8000 S Market Street, Oak Creek, WI 53154
Mom has had a wonderful experience living at The Waters of Oak Creek. We are very pleased with the center. Even though we love The Waters of Oak Creek. In a year the rent went up [fee removed] for my mom....
The Waters of Oak Creek opened in June 2019. The community features 136 apartment homes within an elegantly designed 4-story building located in the Drexel Town Square development in Oak Creek, WI. We offer Independent Senior Living, Assisted Living (RCAC) and Memory Care (CBRF.) The Waters of...
11305 Highway 55, Plymouth, MN 55441
What stood out to me about this facility is that they are eager to make sure new residents feel they are welcome. Staff are friendly and kind. They provide quick and thorough housekeeping. I would...
The Waters of Plymouth, a relatively new impressively beautiful community, is located in Plymouth, Hennepin County, Minnesota. Plymouth provides opportunities for residents and guests to get out and enjoy natural and cultural attractions. Those visiting Plymouth will enjoy discovering the French...
6300 Colonial Way, Edina, MN 55436
We walked in at 4:50pm on a Friday and they never blinked an eye when we asked if we could have a tour and talk with someone about the place. They were welcoming then and still are. They remembered my dad's...
Set in a serene wooded landscape with a pond, and adjacent to Colonial Church, The Waters of Edina features walking paths nestled amidst water features and mature evergreens. Inside, the warm glow of fireplaces and beautifully appointed interior spaces promote wellbeing, socializing and a sense...
431 Prairie Center Dr, Eden Prairie, MN 55344
I rate 5 all across the board. They were fantastic with my FIL. My FIL qualified for discounted housing. 10 rooms are set aside for some who need help. Not all places do this. Very helpful. The apartments...
Set on a serene nature preserve overlooking a pond with a walking path, The Waters of Eden Prairie provides a tranquil hideaway — across from the Eden Prairie Mall and near other area attractions.Eden Prairie is located just southwest of the Minneapolis-St. Paul metro area, and has been...
723 Waters St, Excelsior, MN 55331
This facility is a great fit for my loved one. The staff are friendly and attentive. The food is great. His apartment is comfortable. It's a bit far from the elevator, but he manages. The pricing matched his...
827 Mayowwod Rd SW, Rochester, MN 55902
I'm so glad we chose this community for dad. He is settling right in. The ratio of staff to the residents are phenomenally GOOD!! The caregivers are so calm and friendly with my dad they take extra time to...
You’re moving into a new community but you can still call Rochester home. The Waters on Mayowood sits on the former entrance to the farming estate of Dr. Charles and Edith Mayo. Walk along the Zumbro River, view the llamas across the street and relax listening to the grand piano. It is a...
210 Fowler Rd, Warrendale, PA 15086
I would highly recommend for people to go to The Waters at Wexford, per all my ratings above. They have good people who work there. They know what they're doing, and everyone is friendly. They take good...
The Waters of WexfordA NEW SENIOR COMMUNITYThe Waters of Wexford is now open and accepting residents. The community features 143 apartment homes within an elegantly designed 4-story building. Residents can experience a full service restaurant, café, salon and wellbeing studio. With wellbeing at...
Review Score
325 reviewsOut of 10
5 star
48%
4 star
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3 star
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A Place for Mom has scored The Waters Senior Living with 8 out of 10 using our proprietary review score based on 70 reviews in the last 2 years. Over all time, The Waters Senior Living has 325 reviews with an average "overall experience" of 4.1 out of 5.
Some things the Broadwell Senior Living community could improve on would be their record keeping, their response time to call buttons and their overall engagement with the residents. If your loved one needs any type of assistance, and they need to rely on the nursing staff to monitor, do check ups, or any extensive care, this is not the place for them. Even if your loved one is fine now in independent living by may end up moving to assisted living, we would still not recommend having them stay here.
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Broadwell Senior Living in Plymouth, MN
3.4
(45 reviews)
The facility is nice, and there are staff present most of the time to administer medications. My father was on the "memory care" floor for two years. The staff has high turnover and little training. No dementia specific training. "Memory care" in quotations because they will tell you they are actually "specialty care." Would feel comfortable with sending family here for short term recovery after an injury perhaps, but wouldn't recommend for dementia care due to lack of training and attention to detail. Towards the end my father would get confused and agitated (predictable outcome of dementia) and staff had no plan or training to deal with it. Police were called and my dad was so frightening that he was going to be in trouble or hurt by them. The eventually refused to have him any further, but also refused to reimburse the money we'd already paid for an upcoming month of services.
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The Waters of Highland Park in Saint Paul, MN
3.7
(19 reviews)
Our families experience was very disappointing with the care and attention our loved one receiving, hands down what we did not expect.
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The Waters of Plymouth in Plymouth, MN
3.9
(47 reviews)
Doesn't really seem to have their act together when it comes to memory care. Couldn't tell us anything about staffing ratios, etc., although they've applied for a license so you would think that would be something they would've needed to know for that. Also recommended moving mother twice, for their convenience, which is pretty unacceptable for an Alzheimer's patient. Just got the feeling in general that the head RN knew very little about dementia. Also, very, very expensive. But pretty.
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The Waters of Oak Creek in Oak Creek, WI
4.4
(24 reviews)
I moved into Waters with the perfect apartment for my needs. After finding out my needs exceeded their help in the independent living community I was moved to the Enhanced Care area in the Marsh. I made many friends and enjoyed all the people I met including nurses, caregivers and staff. I was active in many areas and happy except my apartment location. I had one other person in the same area whom was invaded get my space. He would come into my room and stare at me when sleeping and in other areas I was not comfortable with. It was a lock down facility to protect all but I was not able to open the doors and relied on others for assistance. I was uncomfortable with this situation and moved to another place. I pray for my friends at the Waters and hope to see them again. Thank you for your concern.
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The Waters of Plymouth in Plymouth, MN
3.9
(47 reviews)
We moved our parents here in the fall of 2014 not long after it first opened. Looking back there have been signs on the priorities (profits!) of this facility; we just didn't see it. The first executive director, who we thought was great and put together a great staff, was fired because the occupancy wasn't growing fast enough to the owner's liking. We are now on our fifth executive director in just over three years. The most recent one, who was promoted from within and came with an accounting background, left to spend more time with the family. Her replacement comes with an MBA in healthcare. What is happening under his watch? They are doing away with the heavily used exercise room and converting the space into another apartment. Other spaces, such as the beauty department, are also being converted to apartments. I've long been concerned with the price of living at this location. I haven't complained as my philosophy has been - - you get what you pay for. Clearly that is no longer the case. We are now looking for a new home for them and plan to avoid the "profits before people" mentality that we see with The Waters of Plymouth.
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The Waters of Plymouth in Plymouth, MN
3.9
(47 reviews)
Overall the facility seems nice and clean the people are friendly the biggest problem I have is they cannot keep their parking lot clean free of ice and snow makes me worried that my mom may fall told him several times and there's still nothing done about it
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The Waters of White Bear Lake in White Bear Lake, MN
4.3
(27 reviews)
Staff is not well trained in dealing with an aging population. They complain to the family if the resident shows any signs of dementia the fail to do any follow up. Also very poor follow up for repairs. Took months to get some simple things repaired in the unit. Weekly cleaning services were usually skipped. The units have large kitchens which is a waste of space given the meal service provided. Some units have balconies but the hvac system is so loud you can't enjoy sitting out there. The one place they excel is with there meals which are very good.
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The Waters of Highland Park in Saint Paul, MN
3.7
(19 reviews)
I looked at the colony while trying to find a place for my husband. I liked the staff there and the fact that the community was close by and convenient. However, I was uncomfortable with the fact that service were charged a la carte. You pay a base fee for the level of care your loved one needs, and then they add on more charges for meals, for medication reminders, for bathing, etc. This concept scared me.
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Waters of Eden Prairie in Eden Prairie, MN
4.1
(51 reviews)
We were unhappy with the waters and would not recommend - because she had an undiagnosed UTI. She fell 3 times before breaking her arm. Finally a UTI test was administered at the emergency room. I feel a trained medical staff should pick this up as I learned it common with elderly. The regular staff tried to do a good job. It is a management issue from the top down. They don't pay staff sufficiently to keep them. High turnover. Also because of the high turnover, care of the residents suffers.
Waters of Eden Prairie in Eden Prairie, MN
4.1
(51 reviews)
We have filed an MAARC report with the State of Minnesota. Broadwell Senior Living is a terrible facility! We would not recommend to anyone! Experiences: -incorrect medication given to resident -false reporting on blood pressure readings -high staff turnover -increase fee without assessment
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Broadwell Senior Living in Plymouth, MN
3.4
(45 reviews)
My husband's care was not good so far as the aids. The nursing staff was really good with the exception of being short staffed. The upper management for the most part were kind and helpful. However, due to being so short staffed, I had total lack of communication to the point of total avoidance with the head nurse. From what we have witnessed with the care services wasn't good. Personal hygiene was not addressed and the direct approach was demeaning. Sorry to say!
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Broadwell Senior Living in Plymouth, MN
3.4
(45 reviews)
My mom lived in the Ponds area of the Waters at Mayowood of Rochester. She did like her neighbors and enjoyed the activities. However, their sanitary care was very poor. Over the course of a month, they continuously used Depends and a thick pad at the same time. Early in the month, the nurse agreed this was unsanitary and responded to email that all of staff would be receiving training and then would need to sign off on sanitary care. Yet, they continued to use both after several requests to remove the pads from her room. The urine smell was awful; for my mom's room and her neighbor's room. I have no idea how a worker could go into the room and not smell it. When she was confused, their first request was to increase the care plan for an additional $[removed] per month. While in fact, she had a UTI. I encourage anyone considering moving your parents to the speciality care area of the Waters to take a tour and ask to see a room. Also ask to see and understand their sanitary policy.
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The Waters on Mayowood in Rochester, MN
2.8
(5 reviews)
I’ve been visiting three times a week for the past six months and the front desk has said fewer than five words to me. The only team member you can get a hold of is the business manager. As someone who values customer service and follow through, unfortunately this place is lacking
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Waters of Eden Prairie in Eden Prairie, MN
4.1
(51 reviews)
From the residents point of view, the aids are brutal, mean, and demoralizing. That has been the biggest issue. The management are all friendly but they are very hard to get a hold of and do not call you back when you reach out. The director we first started with got us in here but then moved on to another facility. Overall it has been a very bad experience and we would not recommend Broadwell Senior Living to others looking.
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Broadwell Senior Living in Plymouth, MN
3.4
(45 reviews)
The Waters is poorly staffed and managed. Every holiday weekend, I have to spend enduring that my parent is getting cared for. There is little staff in place and often times the staff comes from an outside agency. I have filed one complaint with the department of health and will be filing a second one.
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The Waters on 50th in Minneapolis, MN
4.6
(9 reviews)
Broadwell should follow the golden rule. Treat others how you want to be treated.
Broadwell Senior Living in Plymouth, MN
3.4
(45 reviews)
My mother was only there at The Waters of Plymouth for eight days, and during that time she had an unreported fall which I only discovered by seeing the bruises and having to inquire myself. After that we had to get her out of there. I think that since they were a newer facility they did not have their nursing components in place very well. It was not a good experience.
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The Waters of Plymouth in Plymouth, MN
3.9
(47 reviews)
My mother was in re-hab here for a knee issue. She had a bad experience with one of the aides.
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Waters of Eden Prairie in Eden Prairie, MN
4.1
(51 reviews)
The downstairs is absolutely beautiful but once you get on the memory care unit it becomes a fightful nightmare! My loved one was totally neglected we were lied to as a family about cares been given, Dr apt, staff turn around was fast & those who stuck around mostly did the bare minimum. And the simplest request went on answered. I would never advise anyone to move in to their memory care unit.
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The Waters of Highland Park in Saint Paul, MN
3.7
(19 reviews)
There are 11 total The Waters Senior Living Facilities.
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