Willow Ridge Senior Living, LLC

The reason we gave it an overall 4 out of 5 rating is because the management changes to often. However our loved one is on the memory care side and the staff members there are caring. They have a nice structure to day. Inspirations of Florence is an awesome community.

I find the staff to be very friendly and welcoming. My mother is fond of them. Examples of staff that are great...Dining room staff. Front desk staff, 'Red Shirts' they're called. They deliver pharmacy, make beds, answer button calls. The residents that my mother has become friends with are just great...she has a lot of friends. That's the best of it. My mother says the executive staff hear residents complaints and do nothing!!! I agree. I think there are a lot of people there that actually belong in nursing care...my mother is very sharp and she tells me of residents that are exhibiting mental issues. I think they're hurting for residents...think their numbers are down since my mother moved there. The cleaning staff is scant. I do a lot of cleaning myself. I know the food was better but now that's not too great either. Lots of fish, only great desserts for special occasions. Overall, I wouldn't move my mother because she's used to it. She pays $[removed] a month. If you want any help it's $[removed] plus more a month. Do I think they should be doing more? I do. I respond to every survey. Offer better food, modern interior, and more activities. Doesn't happen.

The staff was friendly and helpful, they did have a lot of activities to offer residents, and always tried to answer our questions. My mom didn't take advantage of a lot of the activities but people were very friendly.

The food started out great but has declined a lot in the short time there. Went from full hot breakfast daily to a continental breakfast daily and now a hybrid due to complaints from residents. Food quality in general dropped off a lot due to losing the lead chef.

The interaction with the staff, sas been good. I am very happy with her care. She is in the memory care unit. I recommend it. They offer; Arts crafts, beach ball kick, word (phrase) games, movies, spa day (nails). Activities is listed on board in the activity area.

We picked this community because it was close to family. My loved one made friends. The staff took care of things. It would be nice if they invited familiy to outings, such as a movie/popcorn night, or an ice cream social. I would recommend to other families.

I would recommend Atria South Setauket to other families looking for their loved ones.

The main reason we went with Anthology of Olathe over others we toured was just because the locaiton was closer and more convenient for family. They have an awesome activities director [name removed] and [name removed] is great too.

We have been very happy with the experience at The Manor House Independent Living. Mom loves the people there and all the help that she receives. They have a very friendly and caring staff. I would highly recommend this facility to others.

The level of compassion and understanding of the employees there is wonderful. My dad has a lot of memory issues and they have been so kind to him and helping him to ease his worries. They are not as well-equipped for peoples needing more assistance with memory care at this time as a larger facility might be. However, they do make every effort to keep their residents safe and my dad has been in great care.

The staff at Atria South Setauket were AMAZING, I loved them. I saw a lot of residents out and about doing activities during our tour. The dining room was absolutely beautiful. The downside for us was the rooms, they only had a small window so it felt very dark and she would not get much natural light. I also was not a fan of the old hotel carpet in the hallways.

Our loved ones biggest complaint would have to be with the meals - according to her now she is dealing with dementia so we are not sure how much of this is true, but she says by the time she gets down to the dining hall most of the hot meals are gone and what is left is just cold sandwiches. She is still adjusting to things but the staff member's have been incredibly and they can easily look at a situation and come back to us with different recommendations

Our family had an in person tour and it was a very nice and clean community, staff were great but we just did not like the room and bathroom set up

I think Anthology of Olathe is comparable to other places. Just like kids in a school cafeteria - no one really likes the food, but that's a personal preference and they can't please everyone. My loved ones apartment is spacious and larger than the facility before. The room comes with a microwave, basic cable, a living room that's separate from the bedroom, and lots of cabinet space. The community offers transportation to appointments and stores, but we haven't used that service just yet. When it comes to communication between the community and our family - when I've contacted them, they have been responsive and I've had no issue with receiving a reply. But I don't hear from them first unless I call or email beforehand. Overall I would recommend Anthology to others.

We went to their Easter even and it was great and everybody has been super friendly and our loved ones seem happy. Only thing we are struggling with is the care services and having them stay on top of things and more of a follow through

This is a beautiful place, and you are treated well here. This was not the right fit for my loved one, as my loved one was more limited on what they were able to do than we initially thought. The community did the laundry, housekeeping, changing of linens, transportation, all the meals, and the room that were included in the monthly fee. There was a sink and a little refrigerator in the apartment for my loved one.

The staff is very friendly and very helpful. They really try to help with whatever problem you might have. Any concerns they address immediately. All in all they do a really great job. Overall the facility is clean and well kept up, including the outdoors and exterior. One area for improvement is the on-site doctor visits. It took way too long for the doctor to see my mom after she first moved in. But I've met the doctor, and she is a very nice woman who seemed very concerned about my mom's health. She is knowledgeable and took her time to explain things to me. I just think they might need a second doctor. She sees so many people it's difficult to keep up with all of them.

Our family had an in person tour and it was a good experience, it was better value for the money but it was older and darker looking

There taking great care of my loved one. I am glad I found them. The marketing person was great and very informative. I don't have enough nice things to say about her. She went out of her way to answer questions and provide feedback when I was starting out. She helped me navigate this process. This is a locked memory care only facility. It is all on one floor. They have 2 dining rooms, 2 commons areas, 2 sections of memory care. The staff provide a good amount of attention to the residents, especially at meal times. The staff get her up for meals and get her showered, and change her bedding. I know sometimes that can be a challenge. I appreciate the patience and care the staff provide my loved one. They take good care of her, like she is their grandmother or mother in law. They treat her very well.