Willow Ridge Senior Living, LLC

Like many of you, our mother along with many other moms, grandmothers, aunts, uncles and friends are living in Assisted Living facilities all over the country. During this dark time in our history, we can only hope and pray that our loved ones remain healthy and safe. [Name removed] and his staff at The Villa at Westhampton have left no stone unturned when it comes to the protection of our loved ones. They have taken every step necessary and implemented procedures that have continued to keep the residents at The Villa thriving, even under difficult circumstances. The case manager, admission officer, nursing staff, aides, activities staff, kitchen staff, as well as the cleaning staff have all risen to the occasion to accommodate the needs of the residents. Additionally, [name removed] sends us daily updates to keep us informed as to the daily well-being of our loved ones. They have the best care that we could possibly hope for and consider them our local heroes. Thank you to [name removed] and the entire staff of The Villa for all your expert care during this health crisis. You are all awesome!!!!

I was expecting to be neutral, but have nothing but positive things to say.

Facility was everything I would want. Immaculate. Residents seemed content.Everyone I spoke with, from the staff, seemed warm and genuine. Now comes the hard part... that being convincing my mom why this would be better fir her.

My grandfather lived here in a really nice one bedroom apartment. When he started declined we needed to move him for more care. We contacted the staff at Elmcroft to tell them how he was doing and they went and visited him in his new room. The nurse and the administrator both came and hugged him and several members of the family. That kind of kindness can't be bought or hardly found anyplace. We will remember Elmcroft as a caring community that exceeded our expectations.

It's not easy to find the words to express my gratitude for the care and support my mother, now 87, has received at The Villa at Westhampton. It's a wonderful place, with excellent food, amenities, and activities. But it's the staff who make it really special, combining professionalism with warmth, tact, patience, and compassion. Although I'm 3,000 miles away, I visit as often as I can, and my sister is there almost everyday. We're confident that our mother is receiving the best care she could possibly have, and that is a blessed feeling.

The Villa at Westhampton is a wonderful new home for my mom who had to move from her own cherished house built by my father nearly sixty years ago. It was an emotional move for her and my sister, but my mother needed to be in assisted living since she was losing her ability to live alone. She adjusted beautifully because of the lovely and professionally built environment, the kind and caring staff at every level, the programs and activities, and best of all we know that she has a network of people who will be there if she needs anything. The Villa is truly a caring community. Highly recommend it to a loved one.

The place is beautiful. The setting is very nice. The food is good. The rooms are roomy. The staff is friendly. I feel like it's the best place my Mom has been during all her trips to rehabs/nursing facilities. I highly recommend Elmcroft. The only recent issue has been room cleanliness. We will address this with the right folks before making a public comment.

Our experience with the Atria was overwhelmingly positive. Mom ended up staying only a couple of months before going to hospice, but the staff and residents were all very friendly, considerate and helpful. We did not realize she would decline so rapidly and were seriously sorry that her stay was as short as it was. We had been looking forward to mom participating in many of the activities, and were especially looking forward to having her love of food and cooking become a part of the activities. Truly, they went out of their way to incorporate and encourage her. I would recommend it highly!

Excellent choice..... My father was isolated lonely and did not want anything to do with a community. The residents and staff made him feel welcome and for the first time in a long time he feels a sense of purpose. I feel like this is my family now and so does dad! Thank you Atria Penfield.

Atria Penfield staff did a great job explaining to our family the services and support they provide. We visited many facilities and found Atria to be the best for her. Mom has really adjusted well and is back to her old self. The staff is so caring and supportive.

My grandmother lived at Elmcroft and we were so glad we made the decision for her to call it home. The staff treated her like family and after she passed, we learned that she shared so many of her stories with them. We knew she loved them as well. It wasn't easy making the decision for assisted living, we were feeling guilty about taking her from her home, but she thrived. She loved going out with her new friends to restaurants and she even enjoyed the live music and wine! Her cat moved in too, so she found it to feel more like home and soon, it truly was her home. Thanks to the team at Elmcroft for making it happen.

Had a great tour with [name removed] and [name removed]. The staff is very friendly and upbeat. The residents looked happy. The rooms were adequate in size, although the closets were quite small. The food looked appetizing, although I didn't taste it. The price is all inclusive, there is a move in fee, the cable package can be individually upgraded, the decor and ambiance of the whole place is very pleasing, there is an inner courtyard, there is more than one area to gather if families come to visit. LOVED this place, it's at the top of my list.

Being a caregiver to one of your residents was a great experience for me. [Name removed], [name removed], [name removed], [name removed], [name removed], [name removed] (housekeeping) were all very pleasant, courteous, and helpful to [name removed] and myself. As [name removed] was failing [name removed] kept me updated on her condition each day I arrived. This was so meaningful to me knowing [name removed]'s condition helped me so I could appropriately care for [name removed] during her last days. [name removed] was a super activity person in the memory care area. [name removed] and I were happy for her promotion, but we missed her interaction, positive attitude and caring nature she show each resident. All staff were always friendly, helpful and assisted me whenever I needed it. Thank you for the experience. [Name removed] RN,MSN

The staff at Travanse has gone above the minimum standards to ensure my father stays busy in meaningful ways and involves him in a daily, structured routine that helps with the challenges he faces. It has been a challeging year to see what my father faces with Alzheimers. It makes it a little easier when I know the staff at Travanse cares about his safety, wellbeing and happiness. The daily activities and various outings helps to bring a smile to my dad's face so he can still experience the simple joys in life and they try to tailor them to his specific needs. From the moment you walk in the front door, you are met with a smile. The staff is also very eager to meet any new requests that you may have to help out your loved one and to make the time they have with them different from others. I would highly recommend a visit to Travanse for anyone seeking an environment for their loved where they know they will be well cared for!

Having a family member go to a Memory Care home is never an easy decision. Sometimes it is a must. Travance has made the transition as easy as possible. Mom is doing so much better there. She has come off Hospice care and has really started enjoying the activities there. It has helped me to rest easy knowing she is safe and comfortable. The last benefit is one of the best....I get to be a daughter again. Thank you Travance. [name removed]

Thank you Travance for allowing us at Olathe Junior Service league to be a part of your wonderful facility! The atmosphere, the staff, and the residents are the best! The bingo girls and myself from day one have said we could move right in. Congratulations Travance on an amazing facility!

I will never forget the kindness they showed us when we were placing my Dad at Crimson. They were always so wonderful to my Dad and to us and helped us so much in our time of need. I also have nothing but good things to say about the staff and nurses who have helped my Dad through the months he was there

I visited Travanse Living at Olathe for the first time on [date removed], and was immediately impressed by the wide open layout of the facility. It was clean, bright, colorful and expansive - so different from other facilities I had visited over the past 9 months. Residents seemed to be genuinely happy in this environment and the staff was most attentive and sufficient in number to provide individual attention. Lastly, I was impressed by the accessibility to the Travanse facility from nearby I-35 and also by the near proximity of other medical facilities. I rate Travanse 5 Star and recommend it highly to anyone in need of the services provided therein.

They took care of my mom - they did a great job and we're lucky she was able to go there.

My Mom lived here for a few days until taking a fall. It was a nice facility; they’re new, so everything was super clean. It felt like a hotel with how nice, open, and bright it was. The staff was good overall and had a quick response time. They had good food, a good variety of it, and even a grill and bistro. They had a big activity room with plenty of activities available that varied every week. I recommend this place.