3360 Oakwell Court, San Antonio, TX 78218
Sharon L
Child of resident/client
Moms Happy Place
The caregivers that took care of mom during her last days were very patient and caring with her. They tried to accommodate her differently eating requests which helped so much. [name removed] was a sweetheart as well. She did everything she could to help the staff.
Read all reviewsBrookdale Oakwell
At Brookdale Oakwell, it’s all about making life easier and more engaging for you. Memory care and assisted living services are provided, while still promoting your independence. With trained caregivers on site 24 hours a day, seven days a week to be alerted to any emergencies, you can rest easy knowing care is within reach, if needed. Other safety features throughout the community include keypad entryways and a 24-hour security system, providing additional monitoring and peace of mind.
Here, residents receive assistance in a variety of areas with an ever-present regard for their dignity. Our team works with each person to create a custom care plan. Whether you need help eating during mealtimes, managing different medications, or accomplishing specific tasks, our care services are tailored to you. Best of all, you’ll never pay for a service you don’t need.
In addition to care, residents receive three homemade meals daily, and have access to an on-site concierge, beauty/barber shop, and postal services. If you’re ever feeling adventurous, we encourage you to join us for excursions to popular local attractions, including the Alamo and the San Antonio Riverwalk, as well as the botanical gardens, the zoo, and plenty of nearby delicious restaurants. If you...
Brookdale Oakwell
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Brookdale Oakwell
A Place for Mom has scored Brookdale Oakwell with 8.4 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Brookdale Oakwell has 78 reviews with an average "overall experience" of 4 out of 5.
Sharon L
Memory CareFamily/friend
September 30, 2025
The caregivers that took care of mom during her last days were very patient and caring with her. They tried to accommodate her differently eating requests which helped so much. [name removed] was a sweetheart as well. She did everything she could to help the staff.
Anonymous
Memory CareFamily/friend
June 30, 2025
We were there at a time when they lacked a facility director. As a result staff had no leader, distribution of prescriptions was incoherent, food service was inconsistent. We visited this facility a few weeks ago to visit a resident who recently left [community removed] and upon entering the facility experienced a different facility. Would strongly suggest that anybody looking at Brookdale so research and visit the facility at different times of the day.
Anonymous
Assisted LivingFamily/friend
April 21, 2025
Although my mom's care here is 100 times better than her previous facility [community removed] there have been some growing issues with lack of communication when reaching out to administrators (Wellness Director), no one answers the phone after hours or on the weekends on a regular basis, and the wait times after my mom presses her pendant have increased exponentially since she moved in and my mom is on the highest care possible that Brookdale offers.
Sheila
Memory CareFamily/friend
April 4, 2025
Brookdale was absolutely wonderful to both my wife and me! All 5's! You weren't there so you don't know how good these people are. Each of these individual folks whether they be the nurse or an aid or the housekeeper or the cook or even the guy that runs the place. Each and every one of them treated my wife not just with dignity and respect, but you could tell that they actually cared. Plus they cared for me. One day I had hurt myself on the way in And I had a bad cut on my arm and the nurse took her time and her effort and she cleaned my wound and fixed it all up just like as if she was my own daughter. This is the kind of a place that there is not enough good to say about it. After my wife had passed, they still called and still ask how I was doing.
Marisol C
Assisted LivingFamily/friend
February 17, 2025
I do not recommend this place. They were always understaffed. They promised to fix shelves, backed up sink, and issues with roach's and ants that were never resolved after multiple requests. Understaffing resulted in lack of timely check ins with our family when requested. Most of the staff was very kind and gentle and there was one occasion when an employee was very rough with my father in law in front is my mother in law. He was non verbal and grunting from discomfort and despite requests from my mother in law for the woman to stop bc it was hurting him it was never addressed. Dirty dishes were left for multiple days and the refrigerator that was provided did not keep the food cool causing the food to go bad quickly.
Anonymous
Assisted LivingFamily/friend
December 26, 2024
[name removed] and her staff do an INCREDIBLE job taking care of my mom and all of the residents! Grace in particular gives everything she has to give from her heart! It takes a VERY special person to do that day after!!! Words cannot describe my appreciation.
Thelma C
Assisted LivingFamily/friend
December 23, 2024
We are incredibly pleased with the care and services provided to our mom by Brookdale Oakwell. The staff are exceptionally kind, attentive, and genuinely seem to care about the residents. The activities (and the activities director) keep her busy and happy. Most importantly, mom feels at home. We highly recommend.
Melanie B
Assisted LivingDecember 20, 2024
Excellent community to bring loved ones to live
Anonymous
Assisted LivingFamily/friend
December 20, 2024
Expensive for what happens.
Gordon D
Assisted LivingFamily/friend
September 11, 2024
As you know my Wife was diagnosed, by the VA with dementia. I moved into assisted living to be with her Once I moved in it was determined that she passed all the dementia testing and no longer needed to be in Memory Care. Rather than pay for her to move in with me, we made the decision to relocate permanently to a 2 bedroom apartment at [community name removed] enabling us to utilize Long Term Care Insurance. Brookdale at Oakwell Farms is going through a transitional period following an ineffective Executive Director. The transitional administration is working hard to restore this facility to its previous state of the art facility
Anonymous
Assisted LivingFamily/friend
August 1, 2024
Send your memory care candidate's to Charters. We moved there. I would say go to charters living instead
Anonymous
Assisted LivingFamily/friend
March 19, 2024
The staff is very friendly and informative. Housekeeping is average, often requiring requests for certain services like vacuuming or mopping floor of the apartment. Communication with the family is good, but could be improved with residents that are mentally competent to keep them fully informed. Move-in process was good, however, during the first few weeks staff did not develop a care schedule that the resident could rely on for toileting, showering, dressing, etc. Staff needs to improve responsiveness to new residents' needs and wants. Food is great, good chef, responds to requests and takes time to get to know residents' likes and dislikes. Overall, I would recommend the facility.
Anonymous
Assisted LivingFamily/friend
March 14, 2024
They consistently leave dirty dishes in my in-laws room. My father-in-law has been hurt because he wasn't properly lifted. He has been left in soiled, diapers and bedding, which have resulted in an infection. They have called for help and not received it for long periods of time most recently I found out that it took about 40 minutes for somebody to come and check on them when they rang for assistance the carpet in the facility makes it difficult for my mother-in-law to get around and nobody comes to take her Outside or to dinner or to social events. every time that we go by to visit or drop off supplies, the dining area is always messy. There are always dishes from the previous meal left out.
LH
Assisted LivingFamily/friend
September 28, 2023
The director and staff always return my calls and they are always aware of what is happening. Everything is good They accepted both skilled nursing and memory care residents. I would recommend it.
Noel T
Assisted LivingFamily/friend
July 28, 2023
This place was perfect for my parents! It's conveniently located, clean and well maintained. The staff is very friendly, professional and willing to find answers to any question. Compared to other places we've seen or tried, this was the best.
Anonymous
Memory CareFamily/friend
June 13, 2023
Since our overall experience was not good, I would say to others looking to make sure and ask lots of questions about the day to day routine. Meet the doctor(s) taking care of your loved one. So, you can ask questions about care/medication to ensure medication is being given correctly. Based off of our experience, I would not personally recommend Brookdale Oakwell.
Matthew M
Assisted LivingFamily/friend
May 19, 2023
All staff have consistently been helpful and professional. Rare issues are handled quickly and Directors have always made themselves approachable and respond effectively. Regarding updates and community activities.
Tammy C
Assisted LivingToured community
May 19, 2023
Met with a warm welcome by friendly staff. Provided an open discussion with questions and comments regarding my specific needs. Explanation of services were concise and thorough along with printed information. Property tour offered an idea of what a day in the life of a resident would entail.
Carlos R
Assisted LivingFamily/friend
April 28, 2023
Always a warm, inviting greeting. A smile with a cheerful attitude. Consistent care for all the residents.
Snadra I
Assisted LivingResident/client
April 28, 2023
I stayed at BRookdale for almost two months after a serious fall. I wanted two things to happen, physical healing and confidence in my ability to live alone. Brookdale made it possible for me to reach my goals
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.