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2555 N Price Rd, Chandler, AZ 85224
Jawando
Child of resident/client
Review for North Chandler Place
I would say I love me the community and the staff and administrators were great. My mom however was only there less than a week before she passed, they acted like we had been there much longer.
Read all reviewsNorth Chandler Place
North Chandler Place in Chandler, AZ is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
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A Place for Mom has scored North Chandler Place with 7.9 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, North Chandler Place has 33 reviews with an average "overall experience" of 4.2 out of 5.
Jawando
Assisted LivingFamily/friend
October 11, 2024
I would say I love me the community and the staff and administrators were great. My mom however was only there less than a week before she passed, they acted like we had been there much longer.
Anonymous
Assisted LivingFamily/friend
September 5, 2024
Before yesterday, when I learned the staff would no longer deliver occasional meals to my mother's room, I would have rated meals as a four. We have been told they will no longer do this, because of the shortage of staff. Other than Nurse [name removed], who tries to make time to play bingo with the residence, there are no activities done with the persons in assisted-living. Our family, my mother and the other residents are very upset and discouraged about this. And our family has noticed a definite decline in our mother's mental health. Socialization is so important at this stage of her life and she is getting none from the facility.
Anonymous
Independent LivingFamily/friend
June 20, 2024
New owners are terrible. Most staff quit no longer there, without front desk, chef and activity manager for weeks. Price increase of almost [fee removed] per month, limit dinner menu to 1 choice, deacted help button in bathroom, and removed inside garbage upstairs to outside ground floor only. If we could give it a -2 we would.
Anonymous
Independent LivingFamily/friend
June 11, 2024
What our family likes the most about North Chandler Place is having the comfort and reassurance she's well taken care of . Gives me good peace of mind. She is safe there and we would recommend them to other families based on the experience we have had so far.
Rose S
Independent LivingFamily/friend
April 25, 2024
NCP staff were wonderful and made the process of moving my dad in to his apartment so easy. They were on top of all the concerns we had and maintenance fixed a couple small issues the same day. [name removed] are amazing and go above and beyond.
Angelique M
Assisted LivingFamily/friend
January 3, 2024
I would like to let you know that North Chandler place is a blessing to me and my sister. They have taken very good care of her and made adjustments to assist where needed. I would recommend them to anyone who needs to have a safe place for their loved one; whether it's mom or anybody else for that matter. It is also allowed me to be able to do the ordained calling that I was given by Yahweh with peace of mind.
Anonymous
Independent LivingResident/client
December 20, 2023
Friendly staff. Housekeeping is adequate. Easy move-in process. Satisfactory meals. Overall, my experience at North Chandler Place has been good! I would recommend this facility to others.
Anonymous
Independent LivingToured community
August 8, 2023
We were looking for a place for my parents. We had a tour with [name removed]. He was great! The campus is clearly older but the new paint looks really nice. The apartments felt homelike and we think it will be an awesome fit for my parents.
Joseph
Independent LivingFamily/friend
August 8, 2023
What our family likes the most about the North Chandler Place is the comfort and reassurance that our loved one is well taken care of. It gives me a good peace of mind.
Anonymous
Assisted LivingToured community
May 4, 2023
Our family had an in person tour with North Chandler Place and it was a great tour experience but it wasn't as communal as I thought it would be and so it was just not going to be the best fit for our loved one.
anonymous
Independent LivingToured community
October 25, 2022
North Chandler Place was the least expensive facility that we looked at during our search. The facility is older, but when we were there they were actually in the middle of doing a lot of upgrades and renovations. It is a very large facility, you had to travel kind of far just to be able to get to the dining room, activities room, etc. and that was not going to work for my loved one.
anonymous
Assisted LivingToured community
October 6, 2022
I had a wonderful tour experience at North Chandler Place. The staff were all so friendly and responsive. The facility itself is larger which was the reason we did not choose it. My loved one has vision impairments and so I thought a smaller facility would make it easier for her to get around. It seemed like a great place.
Lori
Assisted LivingFamily/friend
September 16, 2022
When we first got there, we were told they were making changes and that it would be more clean, but nothing has changed as of yet. I will say, the staff has made some positive changes, but still needs work. They still need to step up to the plate. They do have housekeeping, but I've had to remind them to do things that I feel like I shouldn't have to. Communication has been pretty good. The food is not good and definitely needs to improve. The variety is good but quality needs improvement. At this point, I wouldn't be quick to recommend them to friends and family. Overall, the facility is ok but definitely needs improvement.
Sue E
Assisted LivingFamily/friend
August 27, 2022
My friend ( a stroke patient)lived at North Chandler place for 6 months! I took her out to dinner last week! Then….. the inexperienced staff dropped her out of the hoyer lift and within a week she was dead??she lived a wonderful active life even after her stroke for many years! This place is horrible! Do not send your loved ones here!!! Management would not accept responsibility????
Anonymous
Independent LivingFamily/friend
August 26, 2022
The number one thing is keeping good staff including director and management. Also the kitchen prep staff. She was there for a month without the heating and or AC. Called them four or Five times and they finally hired a new facilities director and replaced with a new unit. The food service now is much better, they have had turnover in staff which does make it suffer. They have also had some problems with housekeeping in addition. It is the main areas that need the work especially the hallways and carpets. They are certainly working on it and I believe it will be resolved. The apartments have been updated but hoping the rest of the whole building will be updated at some point. Activity director is phenomenal and do a great job.
JoAnn
Assisted LivingResident/client
August 11, 2022
Highly recommend North Chandler Place
Kathleen and Paul
Independent LivingResident/client
August 3, 2022
The situation here is the Frontier company bought this place from Brookdale about a year ago. Before that Brookdale as we understand it when they were going to put it on the market they stopped putting money into the facility. The Frontier group bought it and there was an initial period where there was lack of leadership and direction. They did hire a new executive director in the last 3 months and he has experience in the VA healthcare system. He is doing his best to bring up the quality of the place and he is doing a great job - he is very hands on and we have seen those changes he is making, he knows what he is doing. There is a new independent living director and he is making improvements to this side of the facility. They have just hired a new chef and he is improving the quality of the meals and doing his best. They are updating the facility and doing new landscaping. They are upgrading a lot of things. We like that They do not require huge down deposits and they have month to month leases. We love our apartment, we have 2 balconies and also get a lot of natural light in here. The unit sizes here are much larger than other places that we looked into. Our apartment is 1330 square feet which is the largest we saw and we have huge walk in closets. The only thing we do not have is an oven. The facility has more of a campus like, relaxed appearance. There is a lot of outside space and greenery - they are working on new landscaping as well. We would recommend the facility to others looking - they have a lot of potential and they are slowly making changes step by step.
Anonymous
Independent LivingResident/client
July 21, 2022
If I'd known about the dining experience, I would not have come here. There's continuous turnover of the cooks and servers. During meals, there's only one entrée. There's one main entrée and a side menu - which is comparable to a McDonalds menu. I'd tell others that you should be fairly mobile if you come here. I am, however, satisfied with my apartment.
Deborah
Assisted LivingFamily/friend
May 18, 2022
My friend never made it to the assisted living community; however they were in the rehab area of the community. The issues I had was with management of rehab and the community overall. There were things missing from the rehab area that my friends was in that belonged to them. I had to pay for the room in the assisted living area. Since my friend never made it into the assisted living I had requested the community fee to be refunded to me. The community never refunded me this money that I paid.
Dawn
Memory CareFamily/friend
March 29, 2022
It's a great place compared to where she came from. I think this is an excellent to put your loved one. They provide excellent service here, they are very friendly. I am very pleased with their communication. It's not up to date, but it is very comfortable and more like home.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
