Allegro Management Company

I had a nice tour of this community and appreciated the staff and there time that they gave to my loved one and I. They where very polite and remained professional during our tour. They had an open floor plan that is easy to navigate through with lots of great amenities to all of the residents. I would defiantly recommend this place to anyone interested.

This is a brand new nice community. This community did not yet have enough staff to care for my mom's needs. The people I met were nice and I think once they are fully staffed it will be a nice community.

Everything is going well so far for my dad at this community. He has been eating all of the meals which is a positive thing for my dad as well as enjoying his dinning experience. He has not been participating much in the activity program so I hope too see him getting more involved in the future with some encouragement from the staff.

The staff is helping her to participate in activities. They are very understanding and helping her to adjust. She's been know to say she likes the food. We chose Travanse Living because we like their philosophy. They believe that interactions with residents should be personalized because everyone is an individual. They also offer a active environment.

Beautiful but very expensive,

Very nice facility. It will be on list of places to visit with my mom.

My mom is in independent living, although she does not receive any specific care services that they offer, we are very pleased with the services they have provided at this point. very pleased.

The Crane's View Lodge is really a very nice place. The only criticism I have to say about the facility is that they do not have enough personnel working. Everything else about the place is very nice though.

I only toured Osprey Lodge. It was very nice for the asking price. They seemed to have a really good amount of activities in memory care and the regular area. They seem to try to keep the residents active. They have a lot outdoor gardens that are secure for the residents to enjoy. I thought it was a nice facility.

Absolutely beautiful memory care facility. Staff was friendly and helpful. The patient to staff ratio was 1:8, which I felt was a little high for specialized Alzheimer's care.

I knew this community as Allegro. They could be great for independent living. For the assisted living part, I would give them a three. I think they mean well. I think the staff is a four. I food is probably a four as well. The activities are a two. They’re clean. The real issues is with the lack of activities.

My former mother-in-law like that one. It was one of her top three choices. The lady there was extremely knowledgeable but it just didn't feel quite like home to her. It was a little further away too.

The staff members are very friendly, but we have had a few issues with the follow through of the care services. Our loved one has had no problem with the meals they are serving and they have been offering plenty of activities. That is one reason we put our loved one here, is because most communities were restricted and Allegro was not. The value for cost is good, we wanted a place that was up to date, clean and new and this is the place. Our only problem with the community is its really dominate in religious lines so there is not a lot of diversity and some groups of residents tend to be inclusive.

I was happy with his care while we were there. I was frustrated in the end when my husband's care needs increased and he was not able to get himself up or out of bed that they were not able to handle him any longer. We had to move him to a skilled nursing facility. I was happy with the Assisted Living. I thought that memory care should be able to keep someone through the end of life. They had an activities director for memory care that was very good.

The apartments are very nice and so is the overall decor. There isn't much of an exercise area/gym; few machines; the family member we have there was assured there would be people he could converse with and it just isn't the case. Heis very alert, intellectual, well read and has a lot of life experiences and peoople there don'tremember him from one day to the next and he feels lonely. The activities are pretty mundane; the dining room has employee issues and the staff is working in the kitchen presently and helps w/serving as well. Not getting our money's worth but our family member is safe and the staff is very pleasant and helpful. These places need to find worthwhile activities who have all their faculties and are only in assisted living because they need physcial assisance. Our family member has no social life or friends because he is so much sharper than most.

I am comfortable with my loved one's stay. The facility is kept very clean, and my loved one is receiving her medication and is eating well. My primary concern is that the facility is short staffed, so my loved one does not always get the care that she needs. Luckily, she is a higher functioning resident, but I have found that this is a problem for residents that are not as high functioning. My tip to families would be to check in at random times to be sure that the staff are doing what they are supposed to do.

He won't let people in room to clean or change his bed. These are professionals? I change his bed then nag to get his laundry done and returned to his room. His tv hasn't work right since he moved in. After much nagging it has been determined it's the equipment. We are waiting on new. Once I found his meds in bathroom in plastic cup. The med tech said she watch him take them. When the nurse was in the next day I went to her with the complaint of the meds and you pay $[fee removed] each month. The med tech admitted she lied but I don't think she was written up. That issue could be dangerous. My stress level is still high I go every day. Tried to start every other day but always a new problem. At this point I believe all are the same. There are excellent, compassionate staff at Alto but not all. The aids should not be using their cells phone for personal during the work hours or disappearing for periods of time.

Alto Stuart has a new company director, inflexible and doesn't care about what patients need, probably to young and inexperienced to know, facility brochure advertised notary available , she refused to have herself or a staff member be a notary.

My loved one is currently a resident at HarborChase at Evergreen Walk and the overall experience has been okay. The cleanliness and the meals are good. The friendliness, staff and care services are okay.

Some of the staff are absolutely AMAZING!!!! We love them It's the upper management I question. The driver [name removed], the aid [name removed], are absolutely wonderful to my Mom! So kind and patient and go above and beyond always