Avalon Memory Care

I toured this home along with 2 other Avalon Homes in the nearby area. My wife and I were referred by a couple in our Sunday School class. Their mother has been at Avalon for over 3 years, and they have not had anything but positive things to say. We knew this day would come that we would need to place my mom. Matt with Avalon spoke with me at length before we actually met to tour. During our conversation, he really honed into where my mom was at in the disease process. He toured us in the 3 residential care homes that he thought would be the best fit for mom. At each home, we were greeted with smiles and it just felt like home. What was most impressive was watching the staff interacting with the folks there. There was no desk for staff to be perched behind. The staff were very tuned into the residents. It was also interesting to learn that much of the staff had been there for a long time. That really spoke to me and my wife. You don't see that often. You could just tell that the staff really loved the residents there. They each had their rooms decorated with their own belongings. At all 3 homes, I had the chance to talk to other family and they all had really kind and helpful things to say. Matt has been very helpful in making this difficult decision a little bit easier.

I toured this home along with 2 other Avalon Homes in the nearby area. My wife and I were referred by a couple in our Sunday School class. Their mother has been at Avalon for over 3 years, and they have not had anything but positive things to say. We knew this day would come that we would need to place my mom. Matt with Avalon spoke with me at length before we actually met to tour. During our conversation, he really honed into where my mom was at in the disease process. He toured us in the 3 residential care homes that he thought would be the best fit for mom. At each home, we were greeted with smiles and it just felt like home. What was most impressive was watching the staff interacting with the folks there. There was no desk for staff to be perched behind. The staff were very tuned into the residents. It was also interesting to learn that much of the staff had been there for a long time. That really spoke to me and my wife. You don't see that often. You could just tell that the staff really loved the residents there. They each had their rooms decorated with their own belongings. At all 3 homes, I had the chance to talk to other family and they all had really kind and helpful things to say. Matt has been very helpful in making this difficult decision a little bit easier.

The last 7 years of my mothers life she resided at the Avalon in Irving. During her time there, she was treated like a mother by all of the employees. Every time I visited she was happy, clean and dressed nicely. The times I visited varied from morning to late night and I was always pleased to know she was safe and with people who cared. For an extended period of time she was not totally aware of her surroundings but was always out of her room . At times I would travel for weeks at a time and never did I worry about her; staff took total responsibility for her care. If I ever need a facility hopefully I can reside at Avalon Irving.

My mom moved into Avalon when she had mid stages of dementia. She was diagnosed in her 60's and this was very devastating to our family. Mom was asked to leave 3 other facilities due to agitation before coming to live at Avalon. Once we moved her, it was like a flip of a switch. The staff knew how to work with her and it made all the difference. Mom lived there 8 1/2 years and they cared for my mom all the way until she passed. Abena, one of the care-givers, took care of my mom all those years. My mom was like family and the staff became like family to us. This is such a horrible disease and it is so hard on the family. I can't imagine my mom having been anywhere else but Avalon

My father-in-law has been a resident in Avalon for over a year now. We were so lost when it came to knowing what to do. Dad was living at home and we knew he was not safe but we were so anxious about moving him. The staff helped us step by step through the process. He has been so content and we know that when we leave that his is in good hands. In fact, when we bring him home for the day or out for lunch, he is always anxious to get back "home". The staff are so caring and love him like family.

My dad was at Avalon until he passed away several months ago. His care was amazing and now my mom is living at Avalon. There was a comment made below by a Tim R. I recognized who that must be immediately. You need only to take his so called "opinions" with a grain of salt. I spent a lot of time in the home and knew this family member. He was so completely ungrateful, unappreciative, rude and degrading to the staff and nothing would make him happy. I felt so bad for the girls when he would come in and treat them so badly. I really had to bite my tongue more than once. It's people like that who are so miserable with their own life that they feel like they have to tear everyone apart. I saw his mom daily and saw firsthand how his mother was cared for. The girls adored his mother and he should have been so grateful but he was just rude, hateful and incredibly unprofessional.

My dad was diagnosed with Parkinson's and later developed dementia related to the Parkinson's. Mother had been taking care of him at home but then she stared to have memory issues of her own. The thing that impressed me the most, right of the bat, was that the staff really understood his disease and the differences and needs he had. It was hard to make the move from home, but Michelle and the staff made this so easy for us. We were amazed and so happy to find that he was treated as an individual. What he wanted and liked, mattered to the staff. My daddy always loved buttermilk and Lou Ann who cooks, always made sure daddy had this. It was just all the little things that brightened his day. He was there 3 1/2 years until he passed away. He was surrounded by people who loved him and the familiar faces he came know, love and trust. My mom is now currently a resident. I would highly recommend Avalon for the care of your loved one. They were such a blessing!

We moved our mother from another memory care facility where the care was not good, Avalon was in the process of building a new home next door and was not going to be ready for a few months. We wanted a room for mother in the new home but couldn't wait so we decided to go ahead and move mom in to this home next door while waiting for completion. I was initially worried about how mom would make the transition but the staff made it so smooth and easy for her and for us. It gave us a great deal of peace of mind. I can't say enough about the staff. Many of their staff have been with Avalon many years. You don't see that often. We know our mother is being cared for by people who really love and adore my mom.

I moved my mom from another "upscale" memory care right down the road. Where mother was at before, the staff seemed indifferent and just there to do the bare minimum. When we moved mom to Avalon, the staff took an interest in who mom really is. They know all of the important details that make her day special...from how she likes her coffee to what time of day she would rather bath. When you walk through the door, you really feel the love. Before moving, mom was spending her day in her room and sleeping a great deal. Now she is up and spending her day engaged with the staff and other residents. I feel peace of mind knowing that when I leave, she is in the hands of people who truly love my mom.

My loved one was only here a short time for hospice care, but what they were able to provide for us was wonderful. The staff were friendly and caring, and the facility itself was well kept and clean.

I am so impressed so far with this facility. The living center itself is very nice and the care providers in his house have been very helpful and kind. Most importantly, our Early Onset Alzheimers loved-one has adjusted far better than we expected and is happy is his new surroundings.

We really like Avalon. They are super friendly and they take great care of the residents. They have a code to get in and out and it is secure. Everybody is always eating, so the food is ok. They are very accommodating, and we even had a birthday party with cake and ice cream.

Avalon is amazing. Communicative, caring, sincere and smart. So far so good. My mother seems at peace for the first time in months. My Place for Mom advisor is also the best - she was a true blessing.

This is a very nice community! The staff are incredibly friendly, I'd give them 10 out of 5 if I could! They've been very accommodating, and are happy to work with you to figure out how best to care for your loved one. The people here really are exceptional, the residents and the staff, and we feel like it is a great environment for our loved one. I'd highly recommend it.

This is a really great place, I'd rate them higher than 5 if I could! The only area where I feel like they need improvement is with the activities, and I've been talking to them about this and I've seen improvement already. We came to them in a bit of a crisis and they were able to help us quickly, and since then have been very accommodating with any adjustments we've needed to make.

I'm glad we found this place, it ended up being a great decision for us. The staff here really go above and beyond when it comes to care. We felt like they were helping our family as much as our loved one who needed care. I liked how I was treated even from the first time I contacted them, the first person who answered the phone spoke with me and answered everything that they could, and transferred me to the appropriate person when they couldn't.

They provide great care here. It's very clean, and nice looking, and the staff are very friendly. Any time anything happens with Dad they always give us a call with an update to keep us informed, which is great. We really appreciate all the individual attention and care he gets. He's always been looked after and clean when we visit, even if he needs to be cleaned up a few times a day.

It's very clean, they're very friendly, I can't speak specifically to all the activities but I know they've got her exercising, they've got crafts, they have lots of things and she actually likes being out of her room more than it is which was not the case at the place she was before. One of the cutest things about it is she's always got one of her best friends with her whenever we come to visit. As far as something I like, they're giving her a lot of attention which, of course, is what I appreaciate a lot, I want someone keeping an eye on her. Her room is smaller but Avalon is much more condusive to being out with the group, I like the face that she's not just in her room. I would definitely recommend it, you don't need to worry if you come here

We chose avalon mostly because of the administrator, Sue, we just hit it right off the bat. She's excellent, she acts like she owns the place herself. Shes there, she takes care of all the residents, she keeps one on one relationships with all of the residents and i really think the world of her. My mom has good days and bad days, but that's apart of the disease. There's a helper, shes kind of Sue's right hand girl there, her names Debbie and she has alot to do with my mom. Shes great. It was the first place we checked and sometimes you're led to where youre supposed to be.

The staff is extremely friendly. We are very happy with them and could not have found a better place. The staff is caring and they go out of their way to make things happen. They are very accommodating. When I leave I do not worry about my loved one. We are very pleased with them.