Avalon Memory Care

We chose Avalon because of its location; it made it very convenient for our family. It provides a much more open feel to it and was just the best fit for our situation. We are very pleased with our choice and would recommend it to anyone.

My siblings and I moved Dad into the Avalon Alzheimer's Care facility in Irving, Tx. Michelle at the Arlington facility was my first contact with this community. She moved heaven and earth to make this possible for us. Dad has only been a resident in Irving for 14 days. In that short time, we have seen a remarkable improvement in his health and overall demeanor. Sue Boyd, the director in Irving, is absolutely wonderful. The staff is so attentive and personally committed to their tasks. The home cooked food is so appetizing and Dad's appitite has just amazed us all. Overall, it comes down to caring. Not only is the home beautiful, but perfectly suited to Alzheimer's patients as is everything they do for the residents. I cannot say enough good things about Avalon. The peace of mind knowing how well Dad is cared for is priceless.

Very impressed with everything I saw and heard. Staff ratio;nice rooms. Alz specific care. Would not move Dad. Room is close to common area. $300/month for incontenence care-covers everything needed. Willing to work with us on $ issues. $500 dep-refundable if not moved in. Only problem is shower would not accomidate wheelchair, but they would take him to another shower.

VERY nice, wonderful staff

We have been happy with our experience at Avalon Memory Care Edinburg.

Toured many places and all were great, ended up with best fit location for our loved one.

The facility is very clean. The care givers are attentive to the residents. They are able to report on the condition of the residents each day. I would recommend this home to any potential resident.

My stepmother has been in Avalon for a brief time now. The staff have been so caring, kind, interested in her and efficient! They are great at dealing with her aggression. They have been able to bathe her. The previous facility where she was had only been able to do that once or twice the last year! Avalon took care of her toenail problems and trimmed her nails the first week there! She is happier than I have seen her in years. They have been able to get her to eat better. We are absolutely thrilled with the facility and the staff at Avalon! They are efficient yet warm hearted and genuinely care. I see this with all the residents there, not just [name removed].

Based off our research and touring the facility we know that our loved one belonged here. The staff is great and their overall cleanliness is good. They assist with laundry and take out their trash regularly. They provide activities like crafts, they have people come in like musical groups to do concerts, they have a beautician on site, and they have some ministers or pastors. The other residents are very friendly as well. I recommend this community to other families that are looking.

The care at this community. I like the staff who are always caring to her needs. The community is clean and offers a good environment. They offer activities for the residents. We would recommend this community for the care of a loved one.

Our Mom has had a wonderful experience at Avalon. The staff is very attentive and friendly. It is a "homey" atmosphere, very unlike most of the other facilities we looked at. We are very happy with our choice and would highly recommend you consider this location if your loved one needs a new home. [Removed].

My husband is doing much better at Avalon than at the place he was previously. He is eating better and the caregivers are very caring. They have lost their chef so their food is not as good as it was when he first moved in, but they are trying their best. No place is perfect. [Removed], the lady in charge of that building, is great. She treats the residents like gold. It has been a good experience.

I want to say how wonderful Avalon Memory Care was for our family. My father was at Avalon and in my heart I knew that our family placed our father in the right place. When our father was passing the workers came into his room to say goodbye to him, There were 2 workers that were not working that came to see him that night. The workers love their patients like family. I know that Dad was care for like family. Avalon Memory in Arlington was great and can be trusted.

My uncle has been in this facility for about a month now. His mental status has declined significantly which is a huge heartache for our family but the staff at Avalon has been kind and gracious. He is always well cared for!! They treat him with respect and kindness. We moved from another Skilled Nursing/Rehab facility that was not as organized or clean. This staff seems to take pride in their work and loves their patients.

At Avolon Memory Care I do think that the residents need water more often. It needs to be offered more throughout the day rather than just at meals. Also some of the staff yell at the patients. They seem to want the residents to sit down all the time. They even make fun of them if someone drops something. I would like the staff go around and ask if they need something rather than wait for the residents to get up and then yell at them for doing so. Other than that I am very happy overall.

I moved my Mom to Avalon Raintree after having a very bad experience with a group home in Hot Springs, AR. I have been amazed at how much better my Mom can talk and how much happier she is at Raintree. She has always been a social butterfly and loves the people who take care of her and who live there. Irene is amazing at being the house manager and she loves all the residents there and sees that they are well taken care of. Lisa, Angie, Kristin, and Kayla are just three of the ones I know who take such good care of my Mom. I am sure there are more on different shifts. They work hard to see that all the rooms are clean, clothes are washed, meals are cooked and served and most of all that my Mom does not lie in bed and wilt away. She is up, bathed, dressed and ready for the day before 9am--sometimes before 8am--and my Mom loves that. She is totally dependent on them since she is wheel chair bound. What a blessing this is to Mom and to me. I can rest easy knowing they are so efficient at what they do. They really care about their residents.

Avalon has really been there for my family. The food is homemade. The staff is present and attentive. The director showed up to the hospital when my dad was sick (unrelated to Avalon) and stayed until all was well. My father does well here. It is low stress and relaxed. It does not feel institutionalized or like a mental ward. I am very pleased

The caregivers at Avalon are skilled and caring and have made my husband's transition from home as smooth as could be desired. The physical environment is cozy and comfortable and designed so that the staff constantly are aware of the resident's needs and comfort. The small size is helpful in creating a homey environment where no one is isolated or ignored.

The one problem I have is that they do not handle the laundry very well. They have lost a few of her clothes int he process, so things could be done more efficiently there. Other than that I have been very well pleased. The staff there is incredibly friendly and it is a very nice and clean facility.

Avalon was the only place that would help my mom - I probably contacted over ten places to find one that was willing and able to care for her (we were against the clock with a hospital discharge looming). I'd rather not go into personal details for obvious reasons but my mother was being difficult - not taking medication she needed, fighting with caregivers (arguing, not physically fighting) and causing issues with other patients. I honestly was scared and worried about what was going to happen if I couldn't find a place to care for her because if the hospital couldn't handle her what hope could I have? The minute we drove up to Avalon they had her in hand and under control. If it weren't for Avalon and its able and friendly director I don't know what we would have done. The cost is a bit much but was comparable to other places of this type . The caregivers on duty have always been friendly and had a smile. The place is very homey (the one we're at is a converted home so *duh* on that) and nice little touches allow residents to personalize their areas. They got my mom to take her medication when even the hospital couldn't and when I come to visit the director has always taken the time to come by and update me on what's going on. I'm very happy with Avalon and I'd recommend it to anyone who requires services of this sort. The restrooms kitchen and rooms are kept clean (by my standards at least).