Chapters Living

We toured here and it was very nice. It was close to my home, which I liked. They didn't have the size room we were looking for available, so we stayed with Heritage Village, but just used a different location.

My mother in law has been here for about two months. The staff is great, they have really pulled her in to the activities, she tells us that she's busy. She looks forward to getting her nails and hair done every week. We eat there at least once a week and enjoy the food.

We love it. We haven't had any complaints about food, or activities, or anything so far. I think they were pretty competitively priced compared to others that we looked at. I would give them a five, they are pretty good.

Very nice. Small houses based on mental ability. My Mom is not a candidate for this type of place yet. Still more money then we have.

It was an immaculate place, and the staff is very friendly. There were no hidden charges. They are really trying with the activities, they had a good variety, it's hard to accommodate for all the varying levels of interest. They listened to the residents, and let them help dictate and direct what they wanted to do. They work really hard to make the population happy there. The food was fantastic. The chef got to know the residents, and there were lots of choices of food, and there were always things you could have if you didn't like it. I left thinking if I were ever in a position where I needed to go somewhere, I can't imagine anyplace else comparing to them. I would have liked to have had a counselor, though the staff was always willing to talk with you. I also liked that they held a communion. They also had a fantastic memorial day service. One nice thing is that they have the people who need more care upstairs, and while there is some mingling, I think peoples needs are more able to be met the way it is set up. I was very apprehensive about going to assisted living, my mind immediately went to the idea of a nursing home. I would have thought I was in a hotel, and they have concierge too.

From the time I walked in the front door at Rose Estates and met with Joe, I was well informed of everything, had a really good tour, and everything went well. I told him of some past negative experiences I'd had at other places. I was apprehensive to say the least as I had previously moved mom twice in a short time. They put my mind at ease, and everything has gone very well. Kristine is a peach and a half. The handyman is very friendly as well. Everything is great, and any time there is an issue with mom they call me and I am able to talk to her. The food is very good also. It has been a wonderful experience. Everyone there is great and willing to help you any time you need something.

My mother lived at Lamar Courts for about 6 weeks before she passed away. Her apartment was small but very nice and the meals were great. There was lots of variety and it was prepared very well. The staff was so friendly and kind. They knew all the residents names and made them feel special. She was well cared for by the CNAs and the nurses. I can't say enough about how accommodating every one was from the front desk to the nurses office. The community areas were cheerful and decorated lovely. Although my mother did not participate, there were so many activities offered every day. We were so happy with the care my mother received at Lamar Courts and would recommend it to anyone who is looking for a Senior Living Community.

Though my husband does not take place in the activities, they have two wonderful activity directors that provide a wide variety of activities on a regular basis. My husband gives them a few challenges but they take it all in stride and do a good job handling him. They are very caring and personable with the residents, getting to know each of them personally by name. There is a very homey atmosphere to it that I didn't find in a lot of other places I visited. They also don't pile on the extra charges that I have noticed other places do. They are very up front and transparent about what the charges will be. They have better 24 hour nursing coverage than a lot of other places. It is a great value. The only area for improvement I can think of is that my husband has mention the servers that serve the meals don't seem to have much serving experience.

My mother has been in House#1 for 2 months. The staff is gifted dealing with dementia patients. The home is the nearest thing to being in a house-clean and cheerful.The outside grounds are beautiful and add to the feeling of freedom and yet safe for everyone. The administrator is young well versed and full of compassion. After a very long search I am so thankful I researched so many places and I know she is in the best place.

My mom has dementia and they are really patient with her. She has adjusted well and likes most everyone there. The staff is super! We are very happy with everything especially the cost.

I’d give the staff a six out of five! My loved ones have been there a few months and they just have had no complaints, very friendly people. The food is good. They enjoy the activities. There is enough parking. I looked at a lot of communities before picking this one.

Top rate in all respects. Highly recommended.

They are above and beyond for friendly. The value was acceptable – they’re right in line with everyone else. I had no complaints. I can’t say enough for it. The person I’m taking care of is doing a thousand times better!

Rose Estates was recommended to us by a few friends, and overall we've been very pleased with how things turned out! We moved my loved one here from another facility that we had a very bad experience with, and were feeling very apprehensive about looking for a new community. Joe, the PR person here, spent over an hour on the phone with us, reassuring us and answering all our questions. The care here is very very good! The staff are extremely polite and easy to work with, I never feel like I'm bothering them when I check in on my loved one and ask about her care. The facility itself is a very clean nice looking place, and it has a comfortable homey atmosphere. It is also a safe and secure building, with a security code system at every entrance. The only issue I've had is that it can be difficult to get in touch with specific people at times. The front desk people are not willing to track down your loved one or specific employees if they are not immediately available.

For the friendliness of the staff I wish I could give them five-plus-plus!! They were wonderful with how much they loved the residents! They were so good to my loved one. They hugged him and I just knew they cared for him. I had a chance to try the food and it was tasty. If he hadn’t fallen, he’d still be there!

We looked into this community when we were searching for options for our loved one. We were impressed by what we saw during our tour, and this was one of the four that we were considering. It was a nice looking community, everyone was friendly, and the residents looked happy. We ended up going with another one of the options due to the pricing and location being slightly more convenient.

We're very very happy with Heritage Village! Dad really seems to love it here. The nursing staff in particular do a really excellent job, they're very friendly and caring. I've also noticed that the residents themselves all just seem to be happy and well cared for in general. It really is a great place, and I would recommend it to anyone!

What a relief to have found lamar court through 'a place for mom'. Not only is the facility clean and updated with GREAT FOOD, but the staff is incredible. It is no wonder they won the Pinnacle Award last year for Assisted living facilities in Johnson County. My mom is happy there and that is what makes all the difference.

From the time we first looked at local assisted living facilities until the time my mother moved in, we have been very pleased with all aspects of the community at Rose Estates. My mother is adapting nicely to her new surroundings and the assistance she receives from the nursing staff. We look forward to a great relationship with Rose Estates now and in the future.

We toured many different facilities in our area. There are many positives at HH (Harbor House) that you will not find at other places. They have 3 separate houses to accommodate every stage of the disease. If the disease advances, your loved one can be moved to the next house for continuity of care. The surroundings are familiar and the care givers are aware of what is needed. My mother was in another home (we were unaware of HH at that time) and they could not handle the advanced stage of her illness. HH allows the residents to live with their disease. If they want to go outside in the summer they have a wonderful fenced in area. The care she receives at HH allows us to live our lives without worrying all the time. We know she is taken care of in a safe, clean, well run facility. The care givers are trained and understand how to deal with all stages of the illness. The other facilities did not seem to have the patience to deal with Mom. Their solution was to call a family member. At HH we can visit Mom at anytime of the day or night. We are thankful each day that we found Harbor House to care for Mom. It is her home now and she is happy.