Eight org

I visited my mother today and she expressed concern for her care. My mom told me that care givers don't show to work often and are often times understaffed. There's supposed to be 24 hour awake staff according to the website, mom tells me different that she seldom see's night shift care workers other than the delegated medication staff member. Comments about the food and the manager's attitude towards clients and family members. Mom tells me and my sister that no assistance is offered with dressing and times she remains in soiled briefs. My mom told me that she feel and was on the floor without assistance for two hours, because there was no staff working at the time. My sister tried reporting to cooperate about concerns. Nothing has been done yet. Will report to State of Oregon.

Place understaffed for Years- I was there 3 yrs and it was hell. Crappy food. Admin not working with staff. If it is still an issue, there were only caregivers working at night. No nurses. Felt unsafe. Cutting corners when all have been cut already. Never again.

It seems fake when you walk in. I could never see my mother or anyone else calling this home. Walking through some hallways there is a distinct smell of a nursing home. The bonus is the activity calendar looks full. There was a small offset room I could hear people talking in while I was on a tour, probably residents playing a game. To revisit my feelings of the building seeming fake. Seems like they are so desperately wanting private pay residents they would promise me the world for my mom. I am not blind to this industry and know that basics is exactly what you get and every time you need something more that just means more money until they financially devastate the resident, force them on Medicaid then move them out. I will go with my gut and place my mom in an adult foster home. Surely disappointed in the way I left.

My dad was here for 5 months. He went in private pay and then went to medicaid. when they learned he wasn't private pay they made us move into the smallest room they had with the smallest staffing. It often took 30 minutes or longer to get help to him when he needed meds or bathroom help. When he passed away, they notified the wrong person first. When we went to clean out his room, no one greeted us or offered any type of sympathy. Betty the administrator, actually came in and asked us to keep it down because the lady across the hall was passing away. She was incredibly rude during a very hard time for us. I just don't feel this place cares about the residents. They are incredibly understaffed and constantly changing the schedules. They need to let the residents get to know the care givers and vice versa. Every time we went to visit him, he had no sheets on his bed. On the weekends there was no staff to be found. We would wander the halls and search for staff . It was almost a relief that he has passed on so he could leave this place.

They are understaffed. Food service is slow.