MBK Senior Living

Kevin did a fantastic job making mom feel welcome, and accommodating her needs.

When I walked in the door at The Inn at Greenwood Village, I was pleasantly surprised. It was warm and welcoming and the scent of home-baked cookies filled the air. The administrative staff was welcoming and gladly answered all my questions and even provided more information for me to review. As I toured the facility, I observed a serene environment with content residents chatting, playing games, cheerfully greeting the staff I was with, and visiting in groups on the back patio. The always-open bistro had snacks and fruit on the counter for residents to help themselves to as well as coffee, cocoa, chai tea, lemonade, and other drinks. I was told that they make homemade cookies in the afternoon as well. The calendars, which were posted and available at various locations, presented a wide array of fun activities each day for everyone to participate in, if they chose. When I left, I knew that my mama would love coming to The Inn at Greenwood Village and making this her new home away from home.

It was very nice. There were a couple of disadvantages in that the two bedroom apartments were located in a separate building from the main building. They did have complete kitchens. The separate buildings was a primary reason I chose another place. Another reason was that they had a long wait list to get in.

They've had some problems with the billing. That has been sort of mixed up and confusing and my mom hasn't been real pleased with them becuase they direct clients to their doctors. I don't know if there is any financial incentive for them to do that. Maybe their just trying to be helpful. The really like the food and the gym. It was the only place that we looked at that had a work out room. My parents have gone to some of the lectures and shopping trips and things like that. The thing that made my mom choose The Wellington was the other residents. She though they were perkier, brighter and move involved people. The Wellington was willing to work them on the price too.

Chancellor Gardens is located close to family so it makes it easy for them to visit. Across the street there is a place you could conduct physical therapy. The staff is friendly and very helpful. We are pleased with Chancellor Gardens and would recommend them to anyone.

My aunt is kind of forgetful so when I ask her about the laundry or the cleaning she says they cleaned but she's not sure exactly what they've done. I just don't know how the process works. I think it would be helpful to have a sort of infromational packet for when you first put someone in a place like this and you don't know what you're doing, like me. For example, the laundry. Am I supposed to strip her bed for her so they wash her sheets or do they do that? I was calling and asking questions everday and they were really nice about it but I think a little info sheet would be nice. I can tell you that they really did make my aunt feel comfortable. Within days they were calling her by name and I think that really made the difference in making her feel comfortable and safe there.

They are really good. They have been quite nice to work with. My mom is a big bingo player so she likes the bingo and she loves the food. They are very responsive and attentive - just the nicest people! They make you feel welcome. They have a nurse who is there 24/7 so they are able to administer medications. They've been great.

The price of Cottonwood Creek seems to be right on par with the other comparable communities in the area. Currently there is an odor of urine in the hallway but they are working on it. Our loved one is really having fun here they have lots of activities. It just seems like they were the right fit for our loved one. The landscaping is good and the community is very beautiful when you first walk in. They have fresh flowers in the lobby. The food looks really good it has a beautiful presentation. The food taste a little bland but I think that is because they have to cater to elderly. They do have a great salad bar for lunch and dinner. The dining area is setup like a restaurant they have a wait staff. The staff here is super friendly and we have nothing but positive experience with the people here. They bend over backwards to help and care for the residents.

The Courtyard at Mt. Tabor was by far the friendliest and least institutional places we looked at which is why we chose it. Everyone in the family loves it but mom has had a slow adjustment, with dementia her opinions about the place changes daily. I think people looking for a place for their loved one should plan for unexpected costs. Everything that happens costs more, and it's not unique to the Courtyard, the senior care industry has lots of hidden costs that no place will share with you until something happens and you need more services. Those unexpected costs should be considered when budgeting for a loved one. The Courtyard at Mt. Tabor also offers a lovely independent living option and then the resident can transition to its assisted living option when needed. Someone in the industry recommended the Courtyard as the best facility for couples who may need different levels of care but want to live together in the same place. I thought that was a high recommendation coming from them.

McDowell Village is fresh and clean no stale air smell. The layout of the facility is great and has been enhanced over the years. The people are very helpful and friendly. The food is good and the outdoor property is lovely and attaches to the senior center. There are plenty of indoor and outdoor common areas.

Attentive and caring staff. It's not a perfect situation, but they actively do their best. The food is fairly bland and there are not many options for improvement. Although for an elderly home, they likely need to have it that way due to resident sensitivities.

I think it's as good as any. I just always felt like they were short-staffed, which I believe all facilities are. We picked them because It was a nice clean facility

It is a nice facility and it was the best choice. Most were friendly. One nurse was belittling and rude to my father. They did very good job. Variety of foods. . Lots of fun activities. I thought it was a good value. Overall I give Chancellor Gardens a 4.0. My dad was end of life. Hospice said he would probably pass that day. He laid in his bed not moving, and had been that way for days. His breathing has lessened significantly. The staff came in every two hours. I was there when the staff came in and did their check. All of a sudden, his eyes flew wide open and he was looking at the ceiling. He was focused. It was startling. I knew for him to have that kind of reaction someone or several being were calling him. One of the aids started laughing and continued. She did not leave the room. I knew he was being called home. His body just stopped breathing, no breaths in or out. The other aid went up get someone else who came in to take his blood pressure. I was by his head telling him that we all loved him and thanked him. They said they got a pulse and they all left. He wasn't breathing. My sister and I were able to spend the next two hours with his body. It was very peaceful. I am very glad I had that opportunity. I wondered why the staff hadn't come in. My sister called the funeral home to come for his body. The aids came in as on the 2 hour schedule. I told them he passed when they were in last there. They ran to get the nursing director. When she and her assistant came in they were frantic. It was very clear they knew they dropped the ball and were trying to distract us to cover their error. They had to open the window to let out spirits. It was chaos. They were loud. They needed to dress him in his clothes. I understand the aids were young and inexperienced, but the nursing director knows better. And, they tried to cover up the obvious. People pass all the time there. What was total peace turned into hysteria. They left and we went back to total peace. When the funeral home came for his body it was peaceful. There business is a difficult one. Very grateful for most of the things they did.

It is very that they are aware of dining schedules and the transportation schedules. Also they need to know that a nurse is available at all times for questions and help.

The nurses were amazing, they took great care of my mom. The director was responsive to any concerns. They had fun activities but my mom was seldom able to participate due to her situation. The food was good and they worked with her unique diet issues very well.

The response time for caregivers to show up to the unit is very long. It can be up to any hour or sometimes even longer from the time one presses the button. The facility is well kept (clean, lighted, etc). The staff is courteous. Management is not very responsive to emails or messages.

My wife is in memory care so it's a little more restricted. but it is secure. I believe I made the right choice. The interaction with the staff has been very good.

On number 8 regarding value. I just got notice that rent is going up $[removed] per month. Getting a bit pricey and closer to long term unaffordability.

I feel that I have thrived here because of the wonderful people who both live and work here.

I love the building with the mature landscaping in the courtyard. My Dad's apartment has doors to the beautiful outdoors. The director is amazing. The rest of the administration is not as good. The aides are mostly good. I understand they come and go.