The Arbor Company

Our mom was quite content with her lifestyle, so making a change to assisted living after 93 years was going to be a major challenge. Changes are not easy. After visiting several facilities, Arbor Terrace stood out as the best. It was the choice of our mom of and of her families as well. Agreeing on a facility was a major concern for all of us. Now, after 2 years living at Arbor Terrace, our mom remains a happy, and comfortable resident. The building is modern and has a beautiful interior that makes the environment so vibrant for the residents. But most importantly is the the staff. They are caring, respectful and personal to each resident. The building is clean, the food is good and the activities are abundant and creative. The Director, [name removed], is approachable, always available, and responsive. Being professional and knowledgeable, [name removed]knows how to properly manage this type facility. Kudo’s to all at Arbor Terrace!

I am very satisfied with The Vantage of Cityview. What I really like here is the friendliness of the staff as well as the support they give us. Based on the experience I have had so far I would definitely recommend this community to other families.

What we really like about the Arbor Terrace community is that it is close by our family, the community itself is very clean, and the staff are very caring. Based on our experience we have already recommended this community to other families and will continue to do so.

Our family had an in person tour with Arbor Terrace and we thought it was a beautiful community and was our first choice before we visited [name removed].

While my mother was there everything that they did there was excellent and the food was better than you would get in a lot of restaurants. The staff there will do anything within their power to make the families as well as the residents lives to be as good as possible. We are extremely happy with the way summit of uptown handled everything involving my mom all the way up until the end

What we really like about The Vantage at Cityview is the friendliness and the activities. We also really like the ease of using their transportation to get around. Based on the experience we have had so far we would recommend this community to other families.

We had an incident when housekeeping was supposed to come in while my mom was in the hospital & they didn't - the manager of housekeeping called me to apologize & sent crew in within an hour. My family & I have found the staff to be amazing. In fact, my son comments on that all the time. My mom has dementia & I think they are very kind redirecting her, etc. The people who run the dining room know every resident. The food is on par with a really good university dining hall, plenty of choices & the wait staff are very patient, kind to the residents. Activities are fantastic. Each are designed for senior who have limitations, etc. My mom loves all the exercise & walking classes such as morning stretch, chair yoga, sweating to Broadway music, corn hole, drumming for fitness. She also likes video presentations. I believe what they provide, how much is included in the base cost is invaluable. For me & my family, it's peace of mind knowing my mom is safe, engaged & cared for.

My husband has been a resident in Memory Care for two years. The maintenance staff is due special recognition for performing their duties in a efficient, timely manner and always with a smile. A heartfelt thank you!

I have been a resident for over two years. I would like to give special recognition to the maintenance staff. They perform their work effeciently, in a timely manner and, most importantly, with a smile! A heartfelt thank you!

Our family has had an excellent experience with The Preserve at Palm-Aire. We love the level of customer service they have as well as their attention to detail. We had visited many other properties and this community by far was the best one. Based on the experience we have had so far, we would definitely recommend The Preserve at Palm-Aire to other families. They have a great variety of activities all throughout the week. They take the residents out on field trips - our loved one recently went to Hollywood Beach. They also take regular trips to the grocery stores. It is all encompassing. We also like the availability of all the things our loved one needs.

What we really like about the Arbor Terrace Citrus Park is the stable staff and weekly email activity updates. Based on the experience we have had so far we would recommend this community to other families.

The staff is great. My loved one's only complaint is the food, he does not like it. Otherwise, everything is wonderful at this facility. I would recommend this facility to others.

Overall, I have been pleased with the experience. We picked this community because of the price, and location. I would recommend to other families.

Overall the experience at Arbor Terrace Norwood has been positive. There were a few hiccups in the beginning with laundry and cable issues, but it was resolved in a timely manner.

Mom really likes the facility and the amenities. Only problem is we have to keep up with the staff on the shower schedule. We pay for their assistance and they have missed her days. The family overall likes it, there are only a few kinks but we would recommend the Arbor Terrace Glenview to other families based on our experience so far.

I would recommend this facility to family and friends.

The staff, facility, friendly residents, meals and activities have made my mom truly happy! If you're looking for someplace that offers everything you'd want for yourself when you age and where the people genuinely care about you and your wellbeing, then go to the Summit. You'll have total faith that your loved one is in great hands!

They are VERY responsive to any requests that is made whether it is maintenence or anything else you have questions about. We have just had such a wonderful experience here. They have SO many activities provided for the residents. They have 5 or 6 things going on every single day whether it is resident led, exercise classes by the physical therapist, movies, Bridge, art, painting etc. I would highly recommend them to others, especially compared to what we had experienced previously - this is such a warm welcome.

Exceptional care. Easy to reach if I need assistance or have a question. The care of the residents is the theme of this facility. I feel safe leaving my loved one in their care. They are always striving to do better and open to feedback. Food program is consistent and they do a great job serving the residents. We are very happy!

I toured Arbor Terrace Citrus Park and it was gorgeous! It's a beautiful facility, absolutely amazing. But it's pricey. My tour was lovely. It was very clean. Friendliness was great, all of the staff was lovely!