The Associated Management Company

VERY impressed with the activity schedule. Watermark university looks like a winner! So much nicer inside than it looks from the outside. Norilee made the tour feel like a 'welcome home' for my mom. This property definitiely makes our short list.

My mom is still getting comfortable in her new community. There are activities available for her to try. Some of the residents have been help my mom around the community. the staff are nice but I am disappointed in the level of attention. The food is not good, I ate here and the quality of the food needs improvements.

My review of Fountains is nothing short of amazing. The staff, doctors, facility& environment made the decision to choose Fountains a no-brainer.

Just began the first 30 days for my Mom. So far, good. She has adjusted very well and the move was worth it. She looks better already and loves the food. For 96 yrs old, she is still very active and Fountains has the activities to keep her up and going. Too soon to go any further with ratings.

I am very familiar with Grand Haven. A beautiful place but not sure it will work with the progression of Mom's dementia.

Grandhaven maintains a very neat and clean environment. When my parent moved in, the apartment was in very good condition. They also just replaced the carpeting in the common areas. The landscape is well cared for and the side walks are maintained to make it easy to walk them. Activities are offered in house and out in the community. There is a van available for the activities and for running errands like shopping or banking. My parent still drives a car but likes the idea that in the winter, there is a van transport. Monthly there is a calendar showing the different activities and daily reminders are sent to residents for events the next day. There is a dinner meal made available for an additional charge and is optional for residents. A monthly calendar is also sent out with the menu of meals. Some of the community activities also include breakfast or lunch meals. There are some volunteer opportunities and a lobby area where residents can meet, get to know each other and sign up for activities. It has been a month and one half since my family member moved and they say they are glad they made the decision to move to Grandhaven. Above are some of the reasons why.

So far she seems to like it here. She hasn't had any complaints about the food, or other residents or anything else. This was pretty comparable in price to others we looked at.

I think from my experience, I have come to visit my mom during the week, and they have exceptionally great workers. It is just on the weekend is when they kind of fall off. They aren't as punctual in following up on things. During the week I would give them five stars, but on the weekend I would give them three stars.

Only offer 1 meal a day and Medication mgt. is $630 per month. Too expensive.

So far everything has gone well at The Fountains of Franklin, they are taking good care of my loved one. It is a nice looking, clean facility and the staff are all very friendly. I was particularly impressed by the sales person and the touring process in general, they were very informative, and a big help!

We toured this community while looking into care options for a loved one. Elmhaven Manor seemed like a nice place, overall. The facility was clean and well kept, and the staff seemed friendly and professional. How it was a bit more expensive in terms of cost to what they offered, compared to some options we saw in the area.

The Fountains at Franklin have a lot of staff on hand, and I have never seen them shorthanded. They are all willing to lend a helping hand when needed. I like the fact that my Dad has an assigned caregiver. When he gets up he does not have to just sit in his room, he gets up and gets ready for his day. They do have a lot of different activities going on, although my Dad is a bit of a loner, so he does not participate in many of the activities that they have going on. It is a very nice place, overall.

They need to be sure to introduce themselves to residents. When a patient wants a copy of medications they should.

I toured here when I was looking into options, it was a nice community and I enjoyed the visit. It was clean and seemed under control, and the staff was friendly. I did not have a meal or engage in any activities, so it's hard to rate that.

The staff is very knowledgeable and friendly. This is a nice, clean facility with good amenities. Utilities are included so it's a good value for the price.

Everyone was so nice and very helpful. Administration was helpful... even when I wanted to come back for a second visit, the manager stayed late so I could do another walk through. Visually, everything very appealing....neat and clean. I've encountered some of the residences before and after moving my mom in and all of their replies were positive. Some of them had been there 3 months and others for 12 years. Thank you so much for your help.

My sister and I were impressed with the facility. Mom can find something not quite right with perfection. We are presently checking with home health agencies as mom is still adamant about staying in her home. We will schedule Wescourt soon though......

The fountains of frankin really had a wonderful feeling of community. However the apartments were small and did not have a balcony available.

The staff is excellent: they are caring and friendly and someone is always available to answer my questions. There are many levels of care from independent apartments to memory care/hospice. That's comforting because even if I need to move my mother, I can still keep her in the same complex. People are always cleaning and there are lots of activities available for residents. I feel confident knowing my mom is there and I feel she is being well cared for. I highly recommend The Fountains of Franklin.

Nice place. Price not terrible but no companion rooms available but still a little out of our price range.