WellQuest Living

Beautiful facility - cannot afford cost of memory care. Very helpful resource.

I really love this place!

Very strong choice. Smoking allowed on private patio and will build fence.

loved it, but i don't know if i can afford it.

I had a extremely nice tour and all my questions were answered. I was very impessed with the place. The residents seem happy and full of life and all of the staff was very friendly. I will take my mother back so she can choose. The Heatherwood is on my short list.

Very nice property. Average pricing. Residents seemed to be kept busy. Nice staff

We chose Pasadena Highlands because it looked like it would be a good fit for my brother and it has turned out to be just that, he is very happy here. The staff are very friendly and were helpful with the whole move in experience. That was especially helpful for me since I live so far away. I would recommend the facility to other families looking.

The newness of the facility really stood out to us along with the variety of unit sizes they had available and the meal service.

This is a great community. This community is clean and the staff are very professional. I just love it it is a great place for you mom or dad. They have many activities and take them somewhere every Friday, and always having games and activities for the residents.

This community was very good it was just too expensive for us and cost was just one of the biggest things for us due to being self pay.

June 2018 change in management companies has resulted in a lot of turnover in the staff and some service issues. However, over the last 30 days the issues seem to be getting resolved.

We are very pleased with the care my mom has received at Sunrise. She loves the food and the staff very much. They are so patient and kind to her. The administrative staff are wonderful to work with as well. Although this is only respite care of one month, we will certainly consider it at the top of the list if long term care is needed.

From our first inquiry phone call until final placement of our Mom, we had wonderful, caring support from the knowledgeable staff at Villa Capri. They accommodated our schedule for visitation and move-in. We had a meal in the family dining room on the day of move-in that was very good, excellent service and beautiful table settings. Mom's room had been painted, new carpet and drapes installed. As a healthcare professional I was very aware of the surroundings, condition of the clients, their cleanliness and happiness. I was impressed with what I saw and have continued to be happy with the care Mom has received. The environment is more like a restful hotel than a care home. I want to especially recognize Kaylie Washburn for her attentive care of my family and patience with my millions of questions! I would recommend this facility to anyone in need of memory care.

I am very pleased overall with Villa Capri. We've had a couple of small slip ups that are to be expected at a new facility. They have a lot of activities here. It's not even a problem but we have had an issue with a pain med order. He has a medication that is to be given as needed. We have asked the staff to ask him how he is doing and see if he needs it. He wont ask for it on his own. There just hasn't been consistency in that regard. There have also been a few mix ups when the cable and phone lines were installed. We were given the wrong apartment # so they installed it all on the wrong side. So I would say the intake process could use improvement. Otherwise we are very pleased here.

At The Commons at Woodland Hills there was one incident with one person. Otherwise they are extremely friendly. I think this facility was a good choice. It has worked out really well and been a very positive experience.

My loved one is happy there.

I have to give Sterling Place two thumbs up! My mom passed away recently, but when she was there, they were very much on top of things and took great care of her. She had a fall at one point and they were right there to take the best care of the situation they could and let me know. The staff there is really very nice. It was a very good positive experience. I would highly recommend the place! I would go there myself.

Great...so far. The request for review was sent in 5 days after Mom moved in, so it is a little early to speak for the long run. That said, so far, Pasadena Highlands has delivered on all their promises. Mom was released from hospital directly there and has not yet had the opportunity to experience the amenities offered. 4.5 stars (except for big time elevator waits). If able, I'll update this in a month or two. I toured five facilities. Pasadena Highlands was the best fit. Staff is friendly and engaged with the residents. The facility is immaculate and upscale. Highly recommend you check them out if you are looking for assisted living in the 5K + / month range (don't let price scare you as all charge about the same at this level of facility)

They are doing a pretty good job so far. It was a little rough at first. We ended up needing the focus area, instead of the other side. The eating area is the game playing area, and they don't get out much. He loved the eating area on the other side. They have accommodated us to make things more comfortable for him, and to help with the transition. They have been very attentive, and the staff there are awesome. They have been really supportive, and helpful.

My mother was moved into Villa Capri and a day later we were called about Mom being unresponsive. They were concerned enough that Mom was taken to the hospital. We found that she had a UTI. We should have had a reassessment within two weeks of moving in, but it took over three weeks and two different drugs to get Mom over her infection so they delayed the assessment. I find that action to be commendable since their initial view of Mom was minimal needs that soon escalated. They love Mom but are concerned about her depression in the afternoon/evening hours and are in constant contact with family on her behalf. They have nurse on duty and are not sending Mom to hospital at the drop of a hat. We feel comfortable that Mom is in the best of care. FYI - she likes the food!!