About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2026 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2026 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2026 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Senior Living Awards
Add Review
(866) 388-7494
Talk to a local advisor for FREE
VERIFIED PARTNER

American House Bartlett

3345 Kirby Whitten Rd, Bartlett, TN 38134

For pricing & availability:
(866) 374-4058
9.0
Review score
61 reviews
Add review
9.0
Review score
61 reviews
  • 5 star
    42%
  • 4 star
    33%
  • 3 star
    13%
  • 2 star
    5%
  • 1 star
    7%
See all reviews
8.8
Review score
2885 reviews
56 facilities
SaveShare
American House Bartlett
SaveShare
American House Bartlett
19 photos
American House Bartlett in google map
street view of American House Bartlett

Barbara F

Child of resident/client

4.0 out of 5 stars

Exceptional staff

They encourage participation. On family night the staff encourages residents to dance along with them. Staff will even dance with wheelchair bound residents. They know residents by name. They know their likes and dislikes. My mom does jigsaw puzzles, the staff will often stop and ask how it's going. They will sometimes sit and do some pieces with her. When the staff passes a resident they always acknowledge them in some way.

Read all reviews

American House Bartlett

American House Bartlett is an assisted living community that is conveniently located near all the great shopping and cultural attractions that the vibrant city of Bartlett, Tennessee has to offer. Residents in this maintenance-free community can relax in cozy common areas or enjoy the fresh air in the courtyard and community gardens.

Services and amenities at American House Bartlett include chef-prepared meals served in a restaurant setting, a robust calendar of activities, fitness classes, and regularly scheduled entertainment. There is even an on-site beauty salon and barbershop for residents who would like to be pampered and stay looking their best!

State Classification

American House Bartlett is an assisted care living facility (ACLF), which in the state of Tennessee is a facility that provides assistance with non-medical activities of daily living, administration of typically self-administered medications, and medical services subject to the limitations of these rules to residents. An assisted care living facility may provide care to residents with dementia or Alzheimer’s.

Tennessee Facility Inspection Reports

Related Articles:

A Delicious Diabetic Diet Plan for Seniors

A Guide to Assisted Living Services and Amenities

ADLs and IADLs: An Essential Guide for Seniors

Senior living options offered

  • Assisted Living

American House Bartlett

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

  • Request pricing
    Contact a local advisor
  • Unlocked
    Get a quote from your local advisor

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for American House Bartlett

9 out of 10
Review Score61 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.2
Friendliness
4.2
Care Services
4.0
Staff
4.5
Meals & Dining
4.1
Activities
4.0
Value for Cost
4.1

A Place for Mom has scored American House Bartlett with 9 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, American House Bartlett has 61 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 61 reviews

Last Updated: 7/31/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

July 31, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

American House Assisted Living Bartlett, TN

Facility is not big and easy to get around. They also have a themed Family Night once a month.

Anonymous

Assisted Living

Family/friend

July 1, 2025

2.0 out of 5 stars
Verified Review

Review for American House Bartlett

We constantly have a problem with them keeping a good supply of toilet paper on hand. The service in the dining room is awful! Sometimes the patients have to wait on food for 20-30 minutes after specified serving times. Often, the food is not good. If a patient calls for help with the necklace buzzer around their neck, it just goes on and on and on with no quick response. There is not a nurse onsite 24 hours.

Barbara F

Assisted Living

Family/friend

May 16, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Exceptional staff

They encourage participation. On family night the staff encourages residents to dance along with them. Staff will even dance with wheelchair bound residents. They know residents by name. They know their likes and dislikes. My mom does jigsaw puzzles, the staff will often stop and ask how it's going. They will sometimes sit and do some pieces with her. When the staff passes a resident they always acknowledge them in some way.

Anonymous

Assisted Living

Family/friend

May 14, 2025

4.0 out of 5 stars
Verified Review

American House Bartlett

Staff members are very helpful and kind. Residents have food choices. The facilities are clean. Management members are available to communicate with.

Anonymous

Assisted Living

Family/friend

May 13, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Personable and Home Like Place

What we like the most about American House is their interest in the residents. Their courtesy and their attention to their needs. Their enthusiasm about their special events, like family night. The meals for family night are extraordinary. Yes, we would recommend the community to other families based on the experience so far

Gerry C

Assisted Living

Family/friend

May 7, 2025

4.0 out of 5 stars
Verified Review

Highly recommend, caring staff

The Staff are so helpful and caring. The Residents also look after each other. It is always clean and my Close Friend says the food is wonderful but she skips one meal so she won't gain weight.

Lauren Spiegel

Assisted Living

Family/friend

April 2, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
3.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Impression of American House

We have had a positive experience with American House -Bartlett, though we haven't actually been able to move my son's father in yet. He is still in rehab facility due to set backs in his recovery. The nurse at American House met with the social worker at the rehab yesterday and when I talked with the nurse afterwards, she told me he will be moving in 2 weeks. I have been very impressed with the friendliness of the staff whenever my son and I are there. We were there originally to tour and later to sign the papers. We have since gone twice to start setting his room up and bring some of his clothes and everyone we see talks to us and seem glad to see us. The building is very nice. Two things that stood out to me about it are the rocking chairs out front and the dining room. I think the rocking chairs give the residents the feeling of being at home as opposed to a facility. The dining room has large windows letting everyone see out .

Anonymous

Assisted Living

Family/friend

March 28, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our experience

Friendliness of the staff, residents and the quality of food are the biggest likes. For improvements I'd suggest getting rid of the carpet in the hallways. Will catch a whiff of urine every now and then. I'm sure it's just from past accidents by residents but it stays in the carpet even if they clean it.

MJ A

Assisted Living

Family/friend

November 8, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very professional and very kind staff.

The facility is one of the cleanest I’ve been to. The care is amazing. I constantly get updates whenever something is needed for my grandfather. It’s a lovely facility. There’s lots of activities. Security is great.

LaTausha Frazier Brown

Assisted Living

Family/friend

September 17, 2024

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
3.0

Under staffed and unprofessional

American House Bartlett will tell you what you want to hear and do the opposite. The bus hasn't moved for the past 4-5 months. The residents don't receive the 2 snacks in the contract. There is no nurse during the night shift so residents take night medications during dinner. Also, residents miss medication doses, along with nurse never checking vitals. Night shift employees never check on the residents every 2 hours, don't change the bed or residents if wet, and don't pickup the residents if they fall. The front desk receptionist don't speak. The door alarm goes off every time they open it so they decide to leave the door unlocked verses repairing the problem. The carpet is dirty. They ask residents to bring their own cup with a straw to meals; however, the staff never wash the cup and often pour new beverage over the old. Residents don't receive showers, the rooms are not cleaned often, and the trash over flows before someone removes it. The staff talks about their problems aloud, e

WP

Assisted Living

Family/friend

August 1, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for American House Bartlett

Our experience has been very good. The staff is very professional and understanding. We would definitely recommend this community.

Anonymous

Assisted Living

Family/friend

June 4, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

American House Bartlett review

Everyone there was very nice! Especially [name removed] and [name removed]. I don't know what we would've done without them. She said the best meal she had was the first day she was there. I think they changed chefs or something. She also complained that she had chicken almost every meal.

Mike

Assisted Living

Family/friend

May 28, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Highly Recommended

I truly believe that American House Bartlett has added years to my mother's life. Her life at home was holding her dog alone and watching tv all day. Now, she has a wide variety of friends to hang out with. She just celebrated her 96th birthday that they made a big deal out of. They have a doctor that makes house calls there weekly that she thinks the world of. They have monthly family night with a theme. All family members are welcome to come and have dinner. We bring the great grandkids on that night. We bring her dog every Tuesday to visit. It makes her day along with the other folks there and the staff. She loves her room there, the staff and her newly made friends. I highly recommend American House Bartlett for anyone's elderly loved ones!

Anonymous

Assisted Living

Family/friend

April 16, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
3.0
Staff
5.0
Meals & Dining
2.0

American House Bartlett

The maintenance time response for repairs needs to be improved. She constantly complains about the food being to salty. I also have heard her say that the food arrives to the table cold. I would recommend depending on the level of care that is required. Plus, I don't really have anything else to compare it to. I am sure that every facility has some issues.

KF

Assisted Living

Family/friend

March 7, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for American House Bartlett

Well, I loved the director who was there when we checked in. I never got to meet his replacement so I don't have an opinion about her. The rooms were a little small so you have to be creative about decor. I think having a room to yourself is the way to go if you can afford it. Most cannot. It took a little while for us to get her TV working because of issues with the cable but finally got that worked out and was great. The staff was really knowledgeable about who to contact if you needed to use outside services like physical therapy or home health. The meals were pretty good. My MIL really likes the sweets. We chose that place because it was in an area that was already familiar to her and convenient for us to go there. Also the other places we looked at were more expensive and we didn't really like the area they were located.

Anonymous

Assisted Living

Family/friend

December 13, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Staff
4.0
Meals & Dining
4.0

Review for American House Bartlett

I would recommend for people to consider American House for their loved ones or themselves. I was helping my uncle find a place to reside and was impressed with virtual tour, representative and cleanliness of the residence versus other establishments I reviewed.

Anonymous

Assisted Living

Family/friend

October 11, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for American House Bartlett

I would say it is nice. The people are caring and the facility is clean. The owner company could evaluate the need for more staff, I could see that as a benefit. The staff that is there has been excellent in our experience.

Anonymous

Assisted Living

Family/friend

August 9, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

our families experience

Our overall experience with American House Bartlett has been wonderful - it has been just what my uncle needed. More men his age. He is not the youngest in the facility anymore and that means a lot to him.

Anonymous

Assisted Living

Toured community

July 10, 2023

3.0 out of 5 stars

tour review

Our family had an in person tour with American House Bartlett and the manger [name removed] was awesome. However we just felt like the place was older and that our mother in law could afford a bit more.

Anonymous

Assisted Living

Toured community

May 3, 2023

3.0 out of 5 stars
Verified Review

Our tour of American House

We toured American House Bartlett when searching for Assisted Living for my loved one. The facility was okay and our tour was good. The cleanliness and atmosphere were good, also.

American House Bartlett

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around American House Bartlett

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top