Anonymous
Assisted LivingFamily/friend
July 31, 2025
American House Assisted Living Bartlett, TN
Facility is not big and easy to get around. They also have a themed Family Night once a month.
3345 Kirby Whitten Rd, Bartlett, TN 38134

Barbara F
Child of resident/client
Exceptional staff
They encourage participation. On family night the staff encourages residents to dance along with them. Staff will even dance with wheelchair bound residents. They know residents by name. They know their likes and dislikes. My mom does jigsaw puzzles, the staff will often stop and ask how it's going. They will sometimes sit and do some pieces with her. When the staff passes a resident they always acknowledge them in some way.
Read all reviewsAmerican House Bartlett
American House Bartlett is an assisted living community that is conveniently located near all the great shopping and cultural attractions that the vibrant city of Bartlett, Tennessee has to offer. Residents in this maintenance-free community can relax in cozy common areas or enjoy the fresh air in the courtyard and community gardens.
Services and amenities at American House Bartlett include chef-prepared meals served in a restaurant setting, a robust calendar of activities, fitness classes, and regularly scheduled entertainment. There is even an on-site beauty salon and barbershop for residents who would like to be pampered and stay looking their best!
American House Bartlett is an assisted care living facility (ACLF), which in the state of Tennessee is a facility that provides assistance with non-medical activities of daily living, administration of typically self-administered medications, and medical services subject to the limitations of these rules to residents. An assisted care living facility may provide care to residents with dementia or Alzheimer’s.
Tennessee Facility Inspection Reports
A Delicious Diabetic Diet Plan for Seniors
American House Bartlett
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisor
Get a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for American House Bartlett
A Place for Mom has scored American House Bartlett with 9 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, American House Bartlett has 61 reviews with an average "overall experience" of 4 out of 5.
Anonymous
Assisted LivingFamily/friend
July 31, 2025
Facility is not big and easy to get around. They also have a themed Family Night once a month.
Anonymous
Assisted LivingFamily/friend
July 1, 2025
We constantly have a problem with them keeping a good supply of toilet paper on hand. The service in the dining room is awful! Sometimes the patients have to wait on food for 20-30 minutes after specified serving times. Often, the food is not good. If a patient calls for help with the necklace buzzer around their neck, it just goes on and on and on with no quick response. There is not a nurse onsite 24 hours.
Barbara F
Assisted LivingFamily/friend
May 16, 2025
They encourage participation. On family night the staff encourages residents to dance along with them. Staff will even dance with wheelchair bound residents. They know residents by name. They know their likes and dislikes. My mom does jigsaw puzzles, the staff will often stop and ask how it's going. They will sometimes sit and do some pieces with her. When the staff passes a resident they always acknowledge them in some way.
Anonymous
Assisted LivingFamily/friend
May 14, 2025
Staff members are very helpful and kind. Residents have food choices. The facilities are clean. Management members are available to communicate with.
Anonymous
Assisted LivingFamily/friend
May 13, 2025
What we like the most about American House is their interest in the residents. Their courtesy and their attention to their needs. Their enthusiasm about their special events, like family night. The meals for family night are extraordinary. Yes, we would recommend the community to other families based on the experience so far
Gerry C
Assisted LivingFamily/friend
May 7, 2025
The Staff are so helpful and caring. The Residents also look after each other. It is always clean and my Close Friend says the food is wonderful but she skips one meal so she won't gain weight.
Lauren Spiegel
Assisted LivingFamily/friend
April 2, 2025
We have had a positive experience with American House -Bartlett, though we haven't actually been able to move my son's father in yet. He is still in rehab facility due to set backs in his recovery. The nurse at American House met with the social worker at the rehab yesterday and when I talked with the nurse afterwards, she told me he will be moving in 2 weeks. I have been very impressed with the friendliness of the staff whenever my son and I are there. We were there originally to tour and later to sign the papers. We have since gone twice to start setting his room up and bring some of his clothes and everyone we see talks to us and seem glad to see us. The building is very nice. Two things that stood out to me about it are the rocking chairs out front and the dining room. I think the rocking chairs give the residents the feeling of being at home as opposed to a facility. The dining room has large windows letting everyone see out .
Anonymous
Assisted LivingFamily/friend
March 28, 2025
Friendliness of the staff, residents and the quality of food are the biggest likes. For improvements I'd suggest getting rid of the carpet in the hallways. Will catch a whiff of urine every now and then. I'm sure it's just from past accidents by residents but it stays in the carpet even if they clean it.
MJ A
Assisted LivingFamily/friend
November 8, 2024
The facility is one of the cleanest I’ve been to. The care is amazing. I constantly get updates whenever something is needed for my grandfather. It’s a lovely facility. There’s lots of activities. Security is great.
LaTausha Frazier Brown
Assisted LivingFamily/friend
September 17, 2024
American House Bartlett will tell you what you want to hear and do the opposite. The bus hasn't moved for the past 4-5 months. The residents don't receive the 2 snacks in the contract. There is no nurse during the night shift so residents take night medications during dinner. Also, residents miss medication doses, along with nurse never checking vitals. Night shift employees never check on the residents every 2 hours, don't change the bed or residents if wet, and don't pickup the residents if they fall. The front desk receptionist don't speak. The door alarm goes off every time they open it so they decide to leave the door unlocked verses repairing the problem. The carpet is dirty. They ask residents to bring their own cup with a straw to meals; however, the staff never wash the cup and often pour new beverage over the old. Residents don't receive showers, the rooms are not cleaned often, and the trash over flows before someone removes it. The staff talks about their problems aloud, e
WP
Assisted LivingFamily/friend
August 1, 2024
Our experience has been very good. The staff is very professional and understanding. We would definitely recommend this community.
Anonymous
Assisted LivingFamily/friend
June 4, 2024
Everyone there was very nice! Especially [name removed] and [name removed]. I don't know what we would've done without them. She said the best meal she had was the first day she was there. I think they changed chefs or something. She also complained that she had chicken almost every meal.
Mike
Assisted LivingFamily/friend
May 28, 2024
I truly believe that American House Bartlett has added years to my mother's life. Her life at home was holding her dog alone and watching tv all day. Now, she has a wide variety of friends to hang out with. She just celebrated her 96th birthday that they made a big deal out of. They have a doctor that makes house calls there weekly that she thinks the world of. They have monthly family night with a theme. All family members are welcome to come and have dinner. We bring the great grandkids on that night. We bring her dog every Tuesday to visit. It makes her day along with the other folks there and the staff. She loves her room there, the staff and her newly made friends. I highly recommend American House Bartlett for anyone's elderly loved ones!
Anonymous
Assisted LivingFamily/friend
April 16, 2024
The maintenance time response for repairs needs to be improved. She constantly complains about the food being to salty. I also have heard her say that the food arrives to the table cold. I would recommend depending on the level of care that is required. Plus, I don't really have anything else to compare it to. I am sure that every facility has some issues.
KF
Assisted LivingFamily/friend
March 7, 2024
Well, I loved the director who was there when we checked in. I never got to meet his replacement so I don't have an opinion about her. The rooms were a little small so you have to be creative about decor. I think having a room to yourself is the way to go if you can afford it. Most cannot. It took a little while for us to get her TV working because of issues with the cable but finally got that worked out and was great. The staff was really knowledgeable about who to contact if you needed to use outside services like physical therapy or home health. The meals were pretty good. My MIL really likes the sweets. We chose that place because it was in an area that was already familiar to her and convenient for us to go there. Also the other places we looked at were more expensive and we didn't really like the area they were located.
Anonymous
Assisted LivingFamily/friend
December 13, 2023
I would recommend for people to consider American House for their loved ones or themselves. I was helping my uncle find a place to reside and was impressed with virtual tour, representative and cleanliness of the residence versus other establishments I reviewed.
Anonymous
Assisted LivingFamily/friend
October 11, 2023
I would say it is nice. The people are caring and the facility is clean. The owner company could evaluate the need for more staff, I could see that as a benefit. The staff that is there has been excellent in our experience.
Anonymous
Assisted LivingFamily/friend
August 9, 2023
Our overall experience with American House Bartlett has been wonderful - it has been just what my uncle needed. More men his age. He is not the youngest in the facility anymore and that means a lot to him.
Anonymous
Assisted LivingToured community
July 10, 2023
Our family had an in person tour with American House Bartlett and the manger [name removed] was awesome. However we just felt like the place was older and that our mother in law could afford a bit more.
Anonymous
Assisted LivingToured community
May 3, 2023
We toured American House Bartlett when searching for Assisted Living for my loved one. The facility was okay and our tour was good. The cleanliness and atmosphere were good, also.
American House Bartlett
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.