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Benchmark Senior Living sets the standard for senior living throughout the Northeast. Explore among 68 Benchmark Senior Living locations offering independent living, assisted living, mind and memory care, and respite care, as well as 2,073 reviews and an average review rating of 4.2 out of 5. Benchmark Senior Living’s mission is to provide world-class amenities in a homelike environment, offer wellness support through innovative programming, and deliver personalized compassionate care services to residents. Serving as a leader in senior living throughout New England, Benchmark Senior Living seeks to transform lives through human connection and create meaningful moments that tie and bind people together.

8.9

Review Score

2,073 reviews
68 communities
1 senior living award community
Starting from $X,XXX/mo

Benchmark Senior Living community listings

Showing 68 communities
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Arbors of Bedford

70 Hawthorne Drive, Bedford, NH 03110

Starting at$X,XXX+ monthly
14
14 Photos available
3
3 Floor plans available
9.8
Review Score
76 reviews

Caring and responsive care givers. Great communication with family members. Excellent variety of activities. Responsive to family feedback. Based on the experience we have had, we would recommend this...

Best Activities
Provides: Memory Care

The Arbors of Bedford is a dedicated memory care assisted living residence. Unlike other senior living communities, we are exclusively dedicated to caring for people with Alzheimer’s disease and other types of memory impairment.We offer an innovative and award-winning memory care program, Live...

... Read more

Benchmark Senior Living at Ridgefield Crossings

640 Danbury Road, Ridgefield, CT 06877

Starting at$X,XXX+ monthly
15
15 Photos available
3
3 Floor plans available
9.7
Review Score
77 reviews

The staff was very kind. My mother passed away before my father and they were very supportive of my dad after mom's death. They had an any amazing way of checking on him without seeming intrusive. It's a...

Provides: Assisted Living, Memory Care, Independent Living

Residents of Ridgefield Crossings enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden and an ever-changing program of social and fitness activities. 24- hour assistance is personally tailored to each resident's changing needs and is provided for by a caring...

... Read more

The Village at East Farms

180 Scott Road, Waterbury, CT 06705

Starting at$X,XXX+ monthly
11
11 Photos available
2
2 Floor plans available
9.6
Review Score
38 reviews

I would tell them to be aware that anything extra has a price. For a nurse to administer meds it costs extra. To have your meal in your room instead of the dining room it costs extra, that was some of the...

Provides: Assisted Living, Memory Care

The Village at East Farms is a cozy country estate situated on a picturesque, 34-acre wooded hilltop. An authentic covered bridge, lavish gardens, and rolling panoramas provide the staging for a nine-hole putting green. At East Farms you will find private walking paths and gazebos that grace...

... Read more

Benchmark Senior Living at Waltham Crossings

126 Smith Street, Waltham, MA 02451

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.5
Review Score
35 reviews

The dementia unit staff were highly skilled and kind. The facility included an outdoor garden that was open most of the time that my aunt loved. It means so much to me that during the last four months of her...

Provides: Assisted Living, Memory Care

Waltham Crossings is a comfortable and casual senior living community, with easy access to the surrounding Metrowest area. Residents of Waltham Crossings enjoy chatting with friends in the fireplaced living room, barbecuing among the gardens, or joining in on a game of cards in the Cape Cod room....

... Read more

Ashland Farm at North Andover

700 Chickering Road, North Andover, MA 01845

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
9.5
Review Score
34 reviews

The main reason we chose Ashland Farm at North Andover was because of the brightness of the rooms: other places had dark hallways and low natural light - Ashland farms is bright and welcoming. The staff are...

Provides: Assisted Living, Memory Care

Ashland Farm is the premier assisted living community in the Merrimack Valley offering traditional assisted living as well as the Harbor Program for the memory impaired. Ashland Farm provides residents with personalized service plans tailored to meet their unique needs. If you need help with...

... Read more

Benchmark Senior Living at Plymouth Crossings

157 South Street, Plymouth, MA 02360

Starting at$X,XXX+ monthly
9
9 Photos available
6
6 Floor plans available
9.5
Review Score
30 reviews

We chose Benchmark because of the staff kindness and understanding of his needs. They always encourage him to join in activities and make him feel like a person instead of a patient. My brother is on the...

Provides: Assisted Living, Memory Care

Plymouth Crossings is a lively suburban hideaway, convenient to shops and amenities, and just minutes from historic, artistic, cultural and retail centers. Our community is a place people love to call home whether their favorite activity is catching up with friends, watching a performance or...

... Read more

Whisper Woods of Smithtown

71 St. Johnland Rd, Smithtown, NY 11787

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.5
Review Score
23 reviews

The staff is very professional and effective. My mother has had a very difficult adjustment and her dementia deteriorated rapidly and the organization responded quickly and effectively reflecting their...

Provides: Assisted Living, Memory Care

The Atrium At Drum Hill

2 Technology Drive, Chelmsford, MA 01863

Starting at$X,XXX+ monthly
14
14 Photos available
3
3 Floor plans available
9.5
Review Score
32 reviews

The staff are wonderful. They make constant contact with each resident. Lots of smiles a small touches. The facility has lots of light and a lovely enclosed area for walking outside or sitting. Our friend...

Provides: Memory Care

The Atrium at Drum Hill is an assisted living residence designed exclusively to serving the needs of individuals with memory loss. Our goal, in everything we do, is to create an environment that feels safe and familiar, empowering and fulfilling.Each detail of our unique, single story residence...

... Read more

The Branches of North Attleboro

40 Robert F. Toner Blvd, North Attleborough, MA 02763

Starting at$X,XXX+ monthly
5
5 Photos available
2
2 Floor plans available
9.5
Review Score
18 reviews

The Branches of North Attleboro gives peace of mind for me and based on the experience so far, we would recommend this community to other families who may need a place for their loved ones.

Provides: Assisted Living, Memory Care

Benchmark Senior Living at Forge Hill

4 Forge Hill Road, Franklin, MA 02038

Starting at$X,XXX+ monthly
13
13 Photos available
3
3 Floor plans available
9.4
Review Score
41 reviews

Benchmark is a wonderful place. The staff really look out for the residents. They care a lot and provide wonderful activities and lots of fun. It's like a big family.

Provides: Assisted Living, Memory Care, Independent Living

Benchmark Senior Living at Forge Hill is Franklin's first senior living community. Located on Forge Hill Road less than a mile from routes 140 and 495, Benchmark Senior Living at Forge Hill is a state of the art community that offers a full complement of amenities and supportive services designed...

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Benchmark Senior Living at Hamden

35 Hamden Hills Drive, Hamden, CT 06518

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.3
Review Score
42 reviews

The facility is clean, food is good and the health care workers are great. They help getting my mother to meals and activities.

Provides: Assisted Living, Memory Care

Maple Woods at Hamden is located south of Sleeping Giant State Park on a hilltop overlooking the town center of Hamden, CT. This community boasts skyline views of New Haven and picturesque views of Long Island Sound. We are convenient to shops, cultural, and business attractions. Our superb...

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Benchmark at Bedford Falls

5 Corporate Drive, Bedford, NH 03110

Starting at$X,XXX+ monthly
16
16 Photos available
3
3 Floor plans available
9.3
Review Score
50 reviews

I'd give them all a 5. I wish he were still there It's like having an apartment with help 24/7. Everyone is amazing and willing to help with anything and everything It's like home

Provides: Assisted Living, Memory Care

Bedford Falls is a welcoming assisted living community located in Bedford, New Hampshire of Hillsborough County. Our beautifully landscaped community allows residents to feel right at home while enjoying the cozy gazebo or relaxing on the patio with fellow residents and friends. Home of the...

... Read more

Benchmark at Hanover

1143 Washington St, Hanover, MA 02339

Starting at$X,XXX+ monthly
17
17 Photos available
9.3
Review Score
7 reviews

We like that the staff who do the activities are excellent. The food could be better/more consistent and healthier choices according to my mom.

Provides: Assisted Living, Memory Care, Independent Living

Benchmark Senior Living at Leominster Crossings

1160 Main Street, Leominster, MA 01453

Starting at$X,XXX+ monthly
10
10 Photos available
2
2 Floor plans available
9.3
Review Score
34 reviews

My mother was only there for about 7 weeks and then she passed. It was a wonderful place and they were very good to her. We had friends and family going in at all different times and the staff was always...

Provides: Assisted Living, Memory Care

Residents of Leominster Crossings enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden and an ever-changing program of social and fitness activities. 24- Hour assistance is personally tailored to each resident's changing needs and is provided by a caring...

... Read more

Benchmark at Rye

295 Lafayette Rd, Rye, NH 03870

Starting at$X,XXX+ monthly
9
9 Photos available
9.3
Review Score
48 reviews

We have found the staff to be extremely kind and supportive of their residents. We picked this community because of the location and it was most convenient to my brothers home and work.

Provides: Memory Care

Benchmark at Rye ~ only one mile from the ocean, is the Seacoast’s only community devoted exclusively to memory care. Residents live their lives here with dignity in a secure and peaceful setting where they can connect to the people, passions and things that matter most to them.Coastal...

... Read more

The Village at South Farms

645 Saybrook Road, Middletown, CT 06457

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.3
Review Score
41 reviews

I chose this community based on ratings, feedback from people in the business, and meeting the staff. My mother is in the memory care unit. The only negative I would say is that all of her toiletries are...

Provides: Assisted Living, Memory Care, Independent Living

The Village at South Farms is a cozy 'country estate' with a panoramic valley view that our residents enjoy from the southern-style veranda overlooking its expansive lawns. Lavish gardens surround the community and provide the setting for shaded outdoor seating and walking areas. A terrace off...

... Read more

The Branches of Marlboro

421 Bolton Street, Marlboro, MA 01752

Starting at$X,XXX+ monthly
12
12 Photos available
7
7 Floor plans available
9.2
Review Score
38 reviews

It was a little more pricey than other places, but I would recommend. The staff is amazing. They accepted her quickly. She was hospitalized for a long time priori. It was also very nice and they people were...

Provides: Assisted Living, Memory Care

Greystone Farm at Salem

242 Main Street, Salem, NH 03079

Starting at$X,XXX+ monthly
16
16 Photos available
3
3 Floor plans available
9.2
Review Score
52 reviews

Everyone is amazing, patient and caring. That he is comfortable and able to remain there without another transition. What stuck out about this facility initially was the full nursing and medical staffing...

Provides: Assisted Living, Memory Care

Surrounded by natural woodlands, Greystone Farm at Salem evokes the serenity of a bygone era. In the country kitchen sits a beautifully restored antique loom, brought here by its original owner, fully restored and now a reminder of a simpler time. Thoughtfully designed apartments and amenities...

... Read more

Carriage Green at Milford

77 Plains Road, Milford, CT 06461

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.2
Review Score
33 reviews

I would recommend to anyone seeking care for a loved one for respite , assisted living, and/or memory care. Carriage Green is a good setting for my mom. The staff and facilities meet her needs and she...

Provides: Assisted Living, Memory Care

Carriage Green at Milford is nestled in a residential neighborhood in the quaint New England town of Milford, CT. Our superb location complements the quality of life found within our community, where residents enjoy a wonderful quality of life and carefree lifestyle that is secure and...

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Academy Point at Mystic

20 Academy Ln, Mystic, CT 06355

Starting at$X,XXX+ monthly
16
16 Photos available
4
4 Floor plans available
9.2
Review Score
36 reviews

Mindset is important and I can't predict that. So be open minded and pay attention to the presentation. I left in [date removed] when [name removed] moved to the Alzheimer's ward. She died [date removed]....

Provides: Assisted Living, Memory Care

Overlooking downtown Mystic Connecticut, Academy Point is a thoughtful, historic renovation of the former Mystic Academy. Much of the original building has been preserved to offer an environment rich in local history and fond memories. As an assisted living community, Academy point provides its...

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River Ridge at Avon

101 Bickford Extension, Avon, CT 06001

Starting at$X,XXX+ monthly
15
15 Photos available
3
3 Floor plans available
9.2
Review Score
53 reviews

Very impressed with the cleanliness. I just checked with my sister and her number one thing that has made it a great experience is that "the staff is kind". I can't put my finger on it but it's just the...

Provides: Assisted Living, Memory Care

River Ridge at Avon is nestled in a quiet, residential neighborhood in the heart of beautiful Farmington Valley. We are conveniently located off Route 44 in the charming town of Avon, minutes from wonderful shops, dining, entertainment, and medical offices. Our superb location complements the...

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Tatnuck Park At Worcester

340 May Street, Worcester, MA 01602

Starting at$X,XXX+ monthly
15
15 Photos available
3
3 Floor plans available
9.2
Review Score
27 reviews

I like it. It is expensive, but worth it if you have the money. It is assisted living and NOT nursing -- so good if the senior is still healthy and active, but could be bad if the senior has a lot of...

Provides: Assisted Living, Memory Care

Resting at the foot of Worcester's western hills is the historic village of Tatnuck... a place filled with family, fond memories and tradition. Today, traditions continue at Tatnuck Park at Worcester, a respected and valued assisted living community. Built on the site of a former family estate,...

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The Village At Willow Crossings

25 Cobb Street, Mansfield, MA 02048

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.2
Review Score
42 reviews

My mom went into Willow Crossings in July. Everyone that works there from the Director and everyone who works under her direction have been welcoming to my mom and to us from the start. If my mom can’t be...

Provides: Assisted Living, Memory Care, Independent Living

The Village at Willow Crossings is an active Senior community situated on a 20-acre woodland campus in the heart of Mansfield, MA. Manicured gardens grace the winding drives that travel through the picturesque campus, accented by the white picket fences of the charming cottage neighborhood. The...

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Benchmark Senior Living at Robbins Brook

10 Devon Drive, Acton, MA 01720

Starting at$X,XXX+ monthly
8
8 Photos available
6
6 Floor plans available
9.2
Review Score
19 reviews

Nice place, great people. The only downside to the place is the individual hvacs are old, and need replacement parts that apparently are very hard to get. So the heat is always on.

Provides: Assisted Living, Memory Care

Benchmark Senior Living at Robbins Brook in Acton, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and...

... Read more

Evans Park At Newton Corner

430 Centre Street, Newton, MA 02458

Starting at$X,XXX+ monthly
13
13 Photos available
3
3 Floor plans available
9.2
Review Score
50 reviews

I made the right decision coming to live at Evan Park, the staff is caring. The food is delicious the activities is wonderful. I highly recommend this place to your loved ones.

Provides: Assisted Living, Memory Care

Evans Park at Newton Corner in Newton, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and from doctor’s...

... Read more
Viewing 1-25 out of 68 communities

Reviews
for Benchmark Senior Living

8.9
Review Score
2,072 reviews

Review Score

2,072 reviews
8.9

Out of 10


5 star

57%

4 star

29%

3 star

8%

2 star

3%

1 star

6%

A Place for Mom has scored Benchmark Senior Living with 8.9 out of 10 using our proprietary review score based on 360 reviews in the last 2 years. Over all time, Benchmark Senior Living has 2,072 reviews with an average "overall experience" of 4.2 out of 5.

Overall Experience
1,161
592
161
49
109
Date Submitted
0
143
360
Reviewer
84
1,429
530
16
Care Received
629
42
1,391
1121-1140 of 2072 reviews
Sort by

4.5
Anonymous - Family/Friend
Memory Care
December 18, 2015
Verified Review
Spotless

The rooms in this facility are very nice and pretty spacious. They do have quite a few amenities here which is great. The staff is just a delight to work with and they are always helpful. The place is always spotless.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
December 3, 2015
Verified Review
Excellent care

The staff here is so friendly and caring. They are really great about communicating with the Family. The facility is bright, spacious and clean and it is inviting when you walk in. The level of care here for those who need care is excellent.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
November 21, 2015
Verified Review
Great communication

It is very pretty and homey here. The facility is clean and well maintained. The staff is always courteous and caring. They greet you by name when you come in. They have great communication with the family.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Toured community
Memory Care
October 28, 2015
Verified Review
CNA staff is horrendous

My mother did not participate in any activities. The CNA staff is horrendous.

Cleanliness

5

Friendliness

2

Care Services

2

Activities

1

Value for Cost

2


4.5
Anonymous - Family/Friend
Memory Care
October 13, 2015
Verified Review
Mom seems to like it there

She is doing fine at Sunrise of Stamford. Mom seems to like it there. The intake process was good. Everyone was nice and well organized. She likes the food. The assistance she is getting is good. She is interacting and socializing well. It is as good as could be expected. So far so good.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
September 30, 2015
Verified Review
Very friendly and outgoing atmosphere

The Benchmark Senior Living at Waltham Crossings has a very friendly and outgoing atmosphere. And they are very caring they approach you when you walk in and they talk to you about your loved one. Overall a genuinely fantastic place. Angelo the business manager has been doing a wonderful job.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
Anonymous - Toured community
Memory Care
August 22, 2015
Verified Review
I Liked It A Lot

I just visited the facility, so I'm not real familiar with it. When I met with the staff they were very friendly and very knowledgeable. I had no complaints, it was very well organized and well set-up for people to remember. I liked it a lot, it was just the price that was awfully expensive.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

4.5

Value for Cost

2.5


4.5
Anonymous - Family/Friend
Memory Care
August 4, 2015
Verified Review
Outstanding

The Arbors of Bedford is outstanding. The staff is very friendly and courteous. They are very helpful. The location is outstanding. The level of care is very clear. The communication with the staff has been very, very good. I would recommend the Arbors of Bedford to anyone. It found this to be the best choice in our area. I can't rate the activities yet because we haven't been there long enough. (Not Applicable)

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4.5

Value for Cost

4


4.5
Anonymous - Family/Friend
Memory Care
June 22, 2015
Verified Review
The staff has been very good..

The staff has been a very good at reaching out. They sent me photos of my mom. They always update me on her well being. I'm very happy with how things are going. Everyone has been very friendly and accommodating. They do a good job on taking care of my mother. The care services are excellent. I'm very pleased with The Atrium at Veronica Drive. It's been a really good experience. I'm glad my mother is comfortable.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4

Value for Cost

4


4.5
Anonymous - Family/Friend
Memory Care
June 14, 2015
So glad we chose Sunrise Stamford for mom

The staff and the care in the memory care unit is wonderful. Mom is diagnosed with dementia with behavioral problems. They take very good care of her and she likes the staff. The doctor I chose in Stamford is Dr. Wang and she has been very supportive during this whole ordeal.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
May 27, 2015
Verified Review
Very nice place

Overall we're very pleased with how things turned out at Benchmark Senior Living. It is a nice looking, clean, well kept community, and I thought the aide staff does and excellent job looking after the people who live here.I will say that I would like to see the actual nurses participate more in the care, the aides are constantly present and attentive but the nurses seem to get involved much less frequently. But overall it is a great place for care, and I highly recommend it.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
May 13, 2015
Verified Review
Dignity and care

The care my mother is receiving is as good or better than the skilled nursing facility she was previously residing. The aides always have a smile or a kind word no matter how many times they are called to my mom's apartment. She has to be moved by hoyer lift or very carefully from bed to wheelchair always a challenge and the aides are amazing. That alone means everything, she doesn't feel like a burden anymore, they leave her with dignity and that can mean everything at this point in her life with her limitations.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

3.5

Value for Cost

4.5


4.5
Bill's sister - Toured community
Memory Care
April 19, 2015
Verified Review
Visited without an appointment; warm and informative welcome.

We made a spur of the moment visit because we were in the area. We did not have an appointment, and expected to pick up some literature and think things over. We were pleasantly surprised to have the Executive Director sit down with us to answer questions and provide a tour for our very reluctant elderly brother who must move from his birth home to assisted living because he simply needs additional care and oversight. It is going to cost a bit more than his current "at home" situation, but it's hard to put a price on piece of mind for my sister and I who live 2,000 miles away. We know there are a couple of less expensive options for our brother, but he's very familiar with the area, very reluctant to move and he received a warm and compassionate welcome upon our visit. We plan to continue to pursue the option of relocating our brother to Kensington.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Toured community
Independent Living
April 10, 2015
Verified Review

I toured here when I was looking for options. It looked good. I would want to live there myself if I could I didn't see anything I didn't like.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

5

Value for Cost

5


4.5
Anonymous - Family/Friend
Memory Care
April 10, 2015
Verified Review
Review

Maureen Cunningham with a Place for Mom was so helpful in discussing the various options available. She is your MVP. Once directed to multiple options we ended up with CP and Scott Savoie, who was then very helpful in quickly getting me the information and pricing I needed to make a decision. Doing this long distance (a brother in Niatic area to view facility) was challenging, but Scott made it easy. The transition was prompt and handled well by your entire team. As of this writing everything seems to be going well.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Toured community
Memory Care
March 23, 2015
Verified Review
Very clean and good care.

This is where we are looking, and I think when the time comes this is where we will go. Its really clean, and they seem to have really good care. I can't really rate the activities.

Cleanliness

5

Friendliness

4

Care Services

5

Activities

4.5

Value for Cost

4


4.5
Anonymous
Memory Care
March 19, 2015
Verified Review
Excellent Short Term Stay Facilities

We needed a place for round the clock care of my wife during a recent business trip. Blenheim-Newport provided the right level of service for her with support for medications, meals and physical therapy. We would use their services again.

Cleanliness

4.5

Friendliness

5

Care Services

5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
February 12, 2015
Verified Review
Very wonderful and well liked

This was an excelllent choice cfor a place myh mom could reside and be well cared for. My mother is very pleased to have a very friendly staff being there as friends when needed. to place my mother. The area surrounding the community is very affluent . So this place is very safe, and there are so many ammentities provided to them. sHE ABSOLUTELY LOVE IT THERE.staff care nurse

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Gene - Family/Friend
Memory Care
January 28, 2015
Verified Review
FOUR MONTHS LATER

They continue to do a great job while keeping all the basics intact. It's winter and boredom is the rule at home. Indoor activities at Billerica Crossings are no less difficult. I've observed the tremendous effort to keep the interest in the Harbor unit where dementia is a problem. The family lunches work and I observe the care is great. They know how my wife likes her coffee. She choses her meal. the staff knows me by name. Smiles are abundant.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

4

Value for Cost

4


4.5
Mom's Only Child - Family/Friend
Memory Care
October 11, 2014
It'a a great life!

There were several reasons that I chose Bay Square for my Mom. One was it's cleanliness and openness with lots of glass to see into the different common areas. Also, the size of the facility was perfect. Not so many that it was overwhelming to my Mom and she would retreat to her room, but enough for her to be able to choose her friends as she wished. Another reason was the ability of the staffing to be adjusted to the needs of the day. My Mom is evaluated every 30 days and if her needs change dramatically she is evaluated before that and her care plan is adjusted. That way I don't pay for what she doesn't need or she can receive increased care during a situational decline. The food is great and the staff are very caring. One day I had planned to take my Mom to a medical appointment in Scarborough. The day before the appointment I realized that I had a time constraint that would not allow me to get her there on time. I was pleased when even on such short notice they cheerfully agreed to take her there in their van and I would meet her there as soon as I could make it. Their communication with families is excellent and I never feel left out of the loop. I know how to contact each key person there and always get a quick, professional response. They have made a sudden life change from independent living to assisted living an easy transition. I would encourage anyone to look into Bay Square as a next phase of life choice and enjoy all the fun and enrichment activities that encourage socialization and a positive outlook on senior life.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


Viewing 1121-1140 out of 2072 reviews

Frequently asked questions

There are 68 total Benchmark Senior Living Facilities.

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