Benchmark Senior Living

Originally, we had my mother at home with "caregivers," one Mon - Thur. & the other Fri - Sun. How well they kept the house and prepared her meals is "debatable," but they were totally unequipped to handle my Mom's Alzheimer's disease. She would call my husband and I late in the evening hysterically crying and saying she wanted to be with us right then and there. We also found that some very expensive, personal items of hers were missing; since Alzheimer's patients tend to hide things, there is no proof that my mother did not lose them somewhere but we don't believe that is what happened to them. In our heart of hearts we feel quite sure they were stolen. It was initially hard for my mother to adjust to Harbor 1 at The Village (I would say it took her a good three weeks before she even started feeling comfortable there), but I am happy to say she has now been at The Village for just about a year and I cannot stop singing the wonderful praises for The village at South Farms! Their caring staff is the first thing that comes to my mind; you can see the "genuine love" they have for the members who live there. It was also a little difficult to adjust to "a routine" of how and when to visit my Mom because The Village has activities for their residents to do each hour of the day. I feel I have now become an excepted "outside member" who involves herself in the seniors' activities on Tuesday and Thursday evenings, and again Saturday in the early afternoon. I have gotten to personally know (and really care for) some of the other patients in both Harbor 1 & 2. The food that is served is excellent and my mother has even made a few "friends" at The Village; she had no more friends when she was living at home because all of them (including my Dad) had passed away. When she was at home with care, her routine was getting up, having a light breakfast and perhaps watching a bit of TV...and then going back to bed until it was time to get up for dinner. Her routine now is one of involvement with the other residents, joining in on activities that stimulate her brain and make her think. You can see the pride in her face when she does answer something correctly. In closing, I would highly recommend The Village at South Farms for anyone who has a loved one with Alzheimer's. The peace of mind that you receive knowing that she is always with "professional caregivers" and a loving staff is worth so much. Your own life becomes much better knowing she is being so well taken care of.

Angels At Home Healthcare has been active in the Greystone community for approximately 5 years. We provide in home nursing and therapy to the residents. We find the staff to be helpful, informed and professional while making their community feel at home and comfortable. The facility is clean and well cared for. The patients we have cared for in Greystone have been well adjusted and happy. Our thanks go out to the staff for helping our patients age in a safe and comfortable environment!!!

They're doing a great job at Benchmark Senior Living! It's a nice looking, clean community, and they really take great care of their residents! The staff are all very friendly, and the whole community just has a positive upbeat attitude. They really take the time to get to know each of their residents here, and it's a very family friendly environment!

Whenever I have an issue or concern it is dealt with respectfully and professionally. Moving my mother to assisted living has been no easy feat and it will not be without its continual issues. At Middlebrook, I know that my mother is safe, well-fed, engaged and ultimately happy even though she won't admit it!

We are liking it very much, they are very responsive we are thrilled. I think they are excellent excellent people, and I would highly reccommend them to anyone. The director is wonderful and he runs an extremely tight knit team. Everyone is polite and welcoming and they have a very nice approach to their clients, they know everyone's name and interact with them in a way you can't fake. All of the people are friendly including the residents. We also liked the ambiance of the community.

My loved one had been staying here for assisted living care, and they did a good job, overall. It was a nice looking community, and the staff were friendly and helpful. However, I was not impressed with their dementia and memory care unit, so when his needs advanced to that point we decided to look into other options for him.

This is a great facility! Awesome! They are a little expensive, and you have to be independently ready for state pay for a long time. It's both independent and memory care. They had a really nice outside area, with a nice big flower garden. The residents would grow tomatoes and peppers and things in the garden. She really loved it there.

Overall we were very happy with what this community provided. The staff were almost all very friendly and helpful, and the facility itself is clean and nice looking. They have a good amount of activities, although I wish they'd fill out their schedule a bit more, there was still a good deal of down time, and sometimes activities would be cancelled or rescheduled on short notice. We were very happy with the end of life service my Mom received, the nurses were caring and attentive. I really can't speak highly enough of that service. One area they could stand to improve is their nighttime staffing, every location I visited had very limited staff available after hours.

The overall care here is fine, the staff are attentive and friendly and respond quickly, but we've had a few issues and I don't feel like all of my mother's care needs are being met as best as they could be. Mom has a few health issues that require extra attention, and I thought the on-staff nurse would be able to help with them, but apparently the nurse is only for consultation purposes, not treatment. The staff are also more reactive than proactive, they're happy to respond to and fix any issue but they could do more to prevent them in the first place. Overall I'm very happy with Shrewsbury Crossings, it's clean, friendly, and I sleep better at night knowing Mom is in good hands. There are some areas they could improve on, but I recommend it highly.

I found it to be a very nice place and the staff is wonderful. I think that she is overly fussy and can sometimes be mean. They are a very nice place.

I liked this place and my brother liked it a lot but he just felt so welcomed at their sister community. We went here twice. It was a very nice place and the staff certainly were warm but their sister community in Ridgefield just appealed to us right away.

it wasn't anywhere near as fancy as Maplewood but you got the sense that there were more activities and it seemed like they catered more to the residents. We didn't choose primarily because it was in Trumbull, so the location wasn't as convenient. Also, the size, it was a little large and we thought that mom could get lost.

My mother-in-law is no longer there but The Village at Mariners Point was wonderful. It was close to her home, she knew a lot of people there and the staff was wonderful to her. Her son decided that he wanted her near him in Florida so he moved her down there. There was nothing wrong with The Village. She was very happy there.

Nice, but I thought a lot of it was unnecessary. It is like a lot of linen table clothes and chandeliers. It comes across as being higher tier as far as aesthetics and everything. It's rather expensive. But I don't know if crystal decor is really necessary to take care of my mom. It was nice, I will have to say that.

The staff at Haverhill Crossings was so friendly and it is obvious that they all are very attentive to the needs of the residents. The building is showing its age a little; the carpeting is showing some wear, but overall it is a pleasant place for my mom. They offer many activities during the week for the residents, and we just enjoyed a Halloween party for the families and residents, complete with trick or treating for the grandchildren! She loves the food, and there are always options to choose from when she would prefer something different. They plan trips, have a hair salon, laundry rooms, and plenty of "living room" areas for residents and families to use. The location is awesome- just off Rt 495.

I have been extremely pleased with Coachman Square at Woodbridge. This is my mom's second placement in assisted living --- she previously lived at Atria Crossroads in Waterford, and I am way more pleased with this Benchmark community she lives in now than I was with Atria. At Coachman Square they actually act like they care and the staff members, for the most part, seem to enjoy their jobs. (At Artria, I felt like money was the biggest motivator and they did not follow through with their promises). I understand that these are businesses that need to make money to stay profitable, but at Coachman Square, they actually appear to put the residents first. My mom is happy there and hopefully she will remain there the rest of her life.

Brookfield Common is a lovely facility with very nice staff. The food is very good and they really try to include the family of the resident by hosting events like a cocktail hour, ice cream or pizza social, and a fashion show. There are plenty of activities for the residents to get involved with and the staff is very much open to suggestions and will make every effort to accommodate your wishes. We had one or two minor issues but they were resolved very quickly. I would recommend this resident community.

They exceeded my expectations - this was the best fit for my family member. It's well-kept and was the most cost-effective option. They seem to be exceptionally interested in keeping my loved one engaged.

This community is really nice and the staff was really wonderful. They are bigger then what we were looking for but overall it is just a great community. The staff is really friendly and they maintain the community very clean.

The Atrium at Rocky Hill is totally dedicated to memory loss, which is why I chose it. Other places I visited had memory care units that were on a second or third floor. The Atrium is all one floor with a courtyard. There are only 61 residents so it feels more homey. The Atrium is still very new for us so it was hard to rate the Value, Care Services, and Activities. I think I was expecting more, like more outings, but they do have a full schedule of activities posted.