Comfort Care Senior Living

I will be always missing my mom. On [date removed] my last moments with her at 82 yrs old. The Lord has scooped her up to be with him forever. May she now be at peace. The medical assistants at Bavarian Comfort Care have been wonderful through these last days and also are extra special with my dad. Thank you all. The hands on touches we get from [name removed] the RN is very tuned in to her residents extra special knowledge of each of her patients/residents. She can help you know what you family member needs. The director of the facility is also right there when you need her, and is open and honest and really helpful with you to help you with your family’s needs. For me I have had both my mom and dad there. Now my momma is in a better place in heaven.

Great place to be. The residents are happy.

This is a very good community, and I am very pleased. They are caring for my mother very well. The community is very nice and everything is clean and neat. The staff has been very good, they are very good at what they do. The communication between me and staff is great. They have very good rates as well. The director has been very helpful, she is wonderful. The food looks great and she enjoys the meals. I am very happy with everything they have for us.

My daughter works there and it’s a beautiful facility but we just couldn’t afford it. I was very impressed with the people and the place and everything but it was too expensive for my mother’s budget.

What a charming community! The staff was so helpful in this move! It is our home away from home! We are overjoyed with our decision.

Clean, friendly, and good food. A triple win in my book.

Very Clean and friendly employees. Makes you very comfortable when entering the home. It makes you feel like it's not a nursing home, but your love ones home. Their rooms are very spacious and you can decorate the room that makes you love one feel like they are at their own home. My mother has only been there for about a week, but so far I'm very satisfied with the care she is receiving. They always keep in contact with the family if anything is going on with your love one, physical therapy, etc. I feel very comfort knowing that she is well being taken care of.

My brother has left Livonia Comfort but we liked the place and it was clean. However there was no physical therapy or occupational therapy, but the atmosphere overall was nice. There were a lot of changes in employees which was hard.

Our loved one moved in at 104 years old so she did not participate in any of the activities. What we really like about Shelby Comfort Care is that it is in a good location. It is clean and has relatively new construction. It is well organized and has secure entry. Based on the experience we have had, we would recommend this community to other families.

We had some problems with communication, especially regarding the administration of medications. Was a bit disappointed, minimal to no activities on weekends. Also, her room could have been kept cleaner. She has not been happy there, but I don't think she would be happy any place except her home. Overall, I would recommend it

They help in all ways, some things may need to asked for. Like shampooing carpet after an accident. The urine odor can be strong. They do their best, with a lot of staff changes there have been a few in training. I can call every day to check on my brother. They give me details of his day, this is nice when the weather is bad and I can't get there. He is there alone now. My sister in-law died in January. I would like more communication if something is needed, that seems to be forgotten, then I get there and I didn't bring anything because I didn't know. All in all, they do great, my brother is well taken care of.

My loved one is currently a resident at Shelby Comfort Care. This is a good facility! I would recommend them to others.

We chose Shelby Comfort Care over other facilities that we looked into because of the value for the money as well as just how nice the facility is. We have been very pleased with staff & facility at Shelby Comfort Care.

There is alot of staff turn over. Because of this sometimes care items get missed. For example hospice changes med orders and staff was not aware. Also, they at times weren't aware of the diet ordered. This is a great assisted living but if the patient requires full care it is more challenging for the staff.

They were very easy to work with. I would recommend, when you consider the cost.

Livonia Comfort community was a good place for our loved one for his finally resting days in their memory care unit. Based on the experience we had with the community, we would recommend them to other families.

Overall we had a good experience at Reed City Fields, and I would recommend it. With all the problems my mother had, I think they took very good care of her.

August Haus is a nice place overall. You definitely have to stay in touch with them and take care of issues. It may take a few calls or visits, so be persistent.

They are understaffed so sometimes unable to respond in a timely manner. When it comes to the meals they do not grind meat as requested. Many repeat pasta meals. May be due to having lost chef soon after mom moved in and unable to replace. Often times the nurse and director cook the meals. Seem to have a variety available but mom chooses not to participate. She would welcome a Bible study to attend. If promised services were provided, it would be fair. Laundry and sheets not washed/changed in a timely manner. Sometimes sheets are not washed and changed weekly. Recently when I approached director to inquire, sheets were removed but not replaced until the next day when I asked for sheets so I could make the bed. This is not okay.

My father loves it at Reed City Fields, and he loves the staff. . . He misses his home, but is safe and secure here. He is well cared for and taken care of. Our experience is only with the secured area. I feel I can breathe again.