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Harmony Senior Services provides elder care in a warm, welcoming environment. The 46 Harmony Senior Services locations include Best of Senior Living Award winners and offer exceptional senior living services like independent living, assisted living amenities and services, and memory care. Harmony Senior Services has 1,445 reviews averaging 3.9 out of 5. Find simplified yet vibrant lifestyles through their independent and assisted living providers, plus their unique Best Friends™ approach to memory care. With a philosophy of Family Serving Families, their mission is to provide each resident, family member, and associate with the same care, compassion, and respect they would give their own family. This mindset aligns with their Harmony Senior Services community values of family-focused respect, integrity, sincerity, compassion, and accountability.

8.4

Review Score

1,445 reviews
46 communities
Starting from $X,XXX/mo

Harmony Senior Services community listings

Showing 46 communities
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Harmony at Morgantown

50 Harmony Dr, Morgantown, WV 26505

Starting at$X,XXX+ monthly
Photo of Harmony at Morgantown
9
9 Photos available
36
36 Floor plans available
9.5
Review Score
25 reviews

My mother is a resident at Harmony at Morgantown and everything has been great for her. The staff are very friendly and helpful. The housekeeping is adequate for what you pay for. You can hire an outside...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Harmony at MorgantownIndependent Living | Assisted Living | Memory CareIn our continued effort to meet the demand of seniors in Morgantown, West Virginia, we are offering Virtual Tours, an enhanced screening procedure for new residents, along with the security, support, services...

... Read more

Harmony at Hope Mills

7051 Rockfish Rd, Fayetteville, NC 28306

Starting at$X,XXX+ monthly
11
11 Photos available
9
9 Floor plans available
9.4
Review Score
44 reviews

I picked this community because of mostly from everything you listed above. It's a nice place, I visited a few prior. I trust the place and its staff. It's seems to be run well (whoever owns it). I was there...

Provides: Assisted Living, Memory Care

Welcome to Harmony at Hope MillsAssisted Living | Secured Assisted LivingIn our continued effort to meet the demand of seniors in Fayetteville, North Carolina, we are offering Virtual Tours, an enhanced screening procedure for new residents, along with the security, support, services and...

... Read more

Harmony at Greensboro

3420 Whitehurst Rd, Greensboro, NC 27410

Starting at$X,XXX+ monthly
10
10 Photos available
23
23 Floor plans available
9.3
Review Score
50 reviews

Meals need much better variety, much better taste of food: vegetables are over cooked and never roasted, never any condiments, most food is very plain and tasteless, overall food needs less starch and salt....

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Harmony at GreensboroIndependent Living | Assisted Living | Secured Assisted LivingIn our continued effort to meet the demand of seniors in Greensboro, North Carolina, we are offering Virtual Tours, an enhanced screening procedure for new residents, along with the security,...

... Read more

The Harmony Collection at Roanoke - Independent Living

4428 Pheasant Ridge Rd, Roanoke, VA 24014

Starting at$X,XXX+ monthly
9
9 Photos available
5
5 Floor plans available
9.3
Review Score
31 reviews

Management is great. Some of the staff have been a little abrasive and rude. However we haven't seen them for a bit so management may have addressed that issue. My parents are now in the assisted living...

Provides: Independent Living

Welcome to The Harmony Collection at Roanoke - Independent LivingIn our continued effort to meet the demand of seniors in Roanoke, Virginia, we are offering Virtual Tours, an enhanced screening procedure for new residents, along with the security, support, services and supplies needed to keep...

... Read more

Harmony at Martinsburg

13857 Apple Harvest Dr, Martinsburg, WV 25403

Starting at$X,XXX+ monthly
12
12 Photos available
29
29 Floor plans available
9.3
Review Score
53 reviews

Overall everyone is is friendly and helpful. I have taken many friends and family to visit. It is alway clean and in top shape. People can not believe it is a assisted living home no smells and clean....

Provides: Assisted Living, Memory Care

Welcome to Harmony at MartinsburgAssisted Living | Memory CareIn our continued effort to meet the demand of seniors in Martinsburg, West Virginia, we are offering Virtual Tours, an enhanced screening procedure for new residents, along with the security, support, services and supplies needed to...

... Read more

Harmony at Independence

2077 S Independence Blvd, Virginia Beach, VA 23453

Starting at$X,XXX+ monthly
9
9 Photos available
21
21 Floor plans available
9.2
Review Score
65 reviews

For the care services, I consider this average our family has had to remind the nursing Director several times over the past year regarding linen and laundry services. With regards to personal assistance...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Harmony at IndependenceIndependent Living | Assisted Living | Memory CareIn our continued effort to meet the demand of seniors in Virginia Beach, Virginia, we are offering Virtual Tours, an enhanced screening procedure for new residents, along with the security, support, services...

... Read more

Harmony at Victory Station

211 Fortress Blvd, Murfreesboro, TN 37128

Starting at$X,XXX+ monthly
11
11 Photos available
31
31 Floor plans available
9.1
Review Score
46 reviews

Very nice place but food is not so good for the price I pay. it is too expensive I am in the independent living area. All they do is clean once a week and they do not dust. You have to pay extra if you...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Harmony at Victory StationIndependent Living | Assisted Living | Memory CareIn our continued effort to meet the demand of seniors in Murfreesboro, Tennessee, we are offering Virtual Tours, an enhanced screening procedure for new residents, along with the security, support, services...

... Read more

Harmony at Bellevue

8234 Hwy 100, Nashville, TN 37221

Starting at$X,XXX+ monthly
12
12 Photos available
13
13 Floor plans available
9.0
Review Score
31 reviews

Overall we are happy . It took awhile for Mom to adjust but she seems happy now at Harmony. If possible, I feel that family members should visit as much as possible right after the move because that seems...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Harmony at BellevueIndependent Living | Assisted Living | Memory CareComfort. Easy elegance. Irresistible cuisine. Friends and family. These are the elements that make a person feel at home, and they are the very essence of everyday senior living at Harmony at Bellevue. Located in...

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Harmony at White Oaks

2025 White Oaks Blvd, Bridgeport, WV 26330

Starting at$X,XXX+ monthly
9
9 Photos available
17
17 Floor plans available
9.0
Review Score
15 reviews

The staff is very nice and they communicate well with the family. The facility is always clean. The move-in process is a bit awkward in that the family has to do literally everything. No guidance or...

Provides: Assisted Living, Memory Care

Welcome to Harmony at White OaksAssisted Living | Memory CareIn our continued effort to meet the demand of seniors in Bridgeport, West Virginia, we are offering Virtual Tours, an enhanced screening procedure for new residents, along with the security, support, services and supplies needed to...

... Read more

Harmony at Chantilly

2980 Centerville Rd, Herndon, VA 20171

Starting at$X,XXX+ monthly
6
6 Photos available
15
15 Floor plans available
9.0
Review Score
48 reviews

Harmony worked very well for my mom and myself. Cleaning staff was extremely helpful and nice. They struggled in the dining area keeping chefs and waiters. They had one chef who was very good and was also...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Harmony at ChantillyIndependent Living | Assisted Living | Memory CareIn our continued effort to meet the demand of seniors in Herndon, Virginia, we are offering Virtual Tours, an enhanced screening procedure for new residents, along with the security, support, services and...

... Read more

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Harmony at Columbia

2300 Clemson Rd, Columbia, SC 29229

Starting at$X,XXX+ monthly
9
9 Photos available
32
32 Floor plans available
8.9
Review Score
57 reviews

I would tell a friend my mother has been very pleased with Harmony independent living. She's found a group a ladies she enjoys. The staff is very friendly. Communication through email to the billing office...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to The Harmony Collection at ColumbiaIndependent Living | Assisted Living | Memory CareIn our continued effort to meet the demand of seniors in Columbia, South Carolina, we are offering Virtual Tours, an enhanced screening procedure for new residents, along with the security, support,...

... Read more

Harmony at Reynolds Mountain

41 Cobblers Way, Asheville, NC 28804

Starting at$X,XXX+ monthly
9
9 Photos available
21
21 Floor plans available
8.9
Review Score
56 reviews

I liked the place and would have kept her there but she said she didn't like it. There were always activities and she did a lot of walking to stay active. I only worried about her getting enough to drink...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Harmony at Reynolds MountainIndependent Living | Assisted Living | Secured Assisted LivingIn our continued effort to meet the demand of seniors in Asheville, North Carolina, we are offering Virtual Tours, an enhanced screening procedure for new residents, along with the security,...

... Read more

Harmony at Five Forks

345 Five Forks Rd, Simpsonville, SC 29681

Starting at$X,XXX+ monthly
9
9 Photos available
31
31 Floor plans available
8.8
Review Score
40 reviews

What we like most about the Harmony at Five Forks are the people who are there, they are super nice and there is a lot of different things to do. Based on the experience we have had so far, we would...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Harmony at Five ForksIndependent Living | Assisted Living | Memory CareIn our continued effort to meet the demand of seniors in Simpsonville, South Carolina, we are offering in-person tours, an enhanced screening procedure for new residents and team members, along with the security,...

... Read more

Harmony at Tucker Station

12523 Taylorsville Rd, Louisville, KY 40299

Starting at$X,XXX+ monthly
5
5 Photos available
14
14 Floor plans available
8.8
Review Score
6 reviews

Harmony has an amazing staff they are so helpful and caring. I would highly recommend this senior care facility to anyone who has an elderly parent. The only thing I would wish they had more food choices...

Provides: Assisted Living, Memory Care, Independent Living

Independent Living | Personal Care | Memory CareComfort. Easy elegance. Irresistible cuisine. Friends and family. These are the elements that make a person feel at home, and they are the very essence of everyday senior living at Harmony at Tucker Station. Located in Louisville, Kentucky, our...

... Read more

The Harmony Collection at Hanover Independent and Assisted Living

8203 Meadowbridge Road, Mechanicsville, VA 23116

Starting at$X,XXX+ monthly
12
12 Photos available
21
21 Floor plans available
8.8
Review Score
33 reviews

It's definitely a bit more hyped up than it really is, from the staff. I wish we had of asked about men/women ratio. And some of the activities really don't exist. There are an insanely amount of women...

Provides: Assisted Living, Independent Living

Welcome to The Harmony Collection at HanoverBRAND NEW Independent and Assisted Living!Comfort. Easy elegance. Irresistible cuisine. Friends and family. These are the elements that make a person feel at home, and they are the very essence of everyday senior living at The Harmony Collection at...

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Harmony at Waldorf

11239 Berry Road, Waldorf, MD 20603

Starting at$X,XXX+ monthly
1
1 Photos available
8.8
Review Score
11 reviews

I think for the cost at least 2 meals should be supplied. My mom sometimes complains about the quality of the food. Yes, I would recommend the facility to others.

Provides: Assisted Living, Memory Care, Independent Living

Harmony at Brentwood

9045 Church St E, Brentwood, TN 37027

Starting at$X,XXX+ monthly
12
12 Photos available
3
3 Floor plans available
8.7
Review Score
36 reviews

She's making some nice friends. Saving money from what she was paying at Brookdale. She really is enjoying having a full kitchen too. Based on the experience we have had so far, we would recommend Harmony at...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Harmony at BrentwoodIndependent Living | Assisted Living | Memory CareIn our continued effort to meet the demand of seniors in Brentwood, Tennessee, we are offering Virtual Tours, an enhanced screening procedure for new residents, along with the security, support, services and...

... Read more

Harmony at Southridge

801 Peyton Way, Charleston, WV 25309

Starting at$X,XXX+ monthly
20
20 Photos available
12
12 Floor plans available
8.7
Review Score
45 reviews

I was not sure what to expect as I had to transfer my mom from another facility due to they just were not equipped to handle Memory Care type of people. First they got mom into the rehab program, I am not...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Harmony at SouthridgeIndependent Living | Assisted Living | Memory CareIn our continued effort to meet the demand of seniors in Charleston, West Virginia, we are offering Virtual Tours, an enhanced screening procedure for new residents, along with the security, support, services...

... Read more

Harmony at Savannah

9136 Old Montgomery Rd, Savannah, GA 31406

Starting at$X,XXX+ monthly
36
36 Photos available
6
6 Floor plans available
8.6
Review Score
26 reviews

Harmony is wonderful and my mom loves it. I have recommended it to friends and 2 have moved in based on our recommendation.Everyone is friendly and welcoming to new residents. It is really a family...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Harmony at SavannahIndependent Living | Assisted Living | Memory CareIn our continued effort to meet the demand of seniors in Savannah, Georgia, we are offering Virtual Tours, an enhanced screening procedure for new residents, along with the security, support, services and supplies...

... Read more

Harmony at Wescott

5130 Wescott Blvd, Summerville, SC 29485

Starting at$X,XXX+ monthly
10
10 Photos available
31
31 Floor plans available
8.6
Review Score
77 reviews

I live near a former staff member who has recently told me of the problems there. So no I would not recommend. We picked because of the location and it is near my home.

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Harmony at Wescott PlantationIndependent Living | Assisted Living | Memory CareIn our continued effort to meet the demand of seniors in Summerville, South Carolina, we are offering Virtual Tours, an enhanced screening procedure for new residents, along with the security, support,...

... Read more

Harmony at Kent

1435 E Lebanon Rd, Dover, DE 19901

Starting at$X,XXX+ monthly
9
9 Photos available
38
38 Floor plans available
8.6
Review Score
39 reviews

It felt like home to my parent. Pricing was reasonable. Staff was helpful and we would definitely recommend this community to other families based on the experience we have had so far.

Provides: Assisted Living, Memory Care, Independent Living

Harmony at Kent is a new community, opening Late Fall of 2021. We are supported by Harmony Senior Services based in Charleston, S.C. Our new community will have 195 apartments catering to Independent Living, Assisted Living and Memory Care. Featuring a formal dining room, bistro- style restaurant...

... Read more

Harmony at Elkhart

1129 Parkway Ave, Elkhart, IN 46528

Starting at$X,XXX+ monthly
5
5 Photos available
9
9 Floor plans available
8.6
Review Score
6 reviews

Staff interaction was respectful and kind. Residents all seemed relatively calm and well cared for. They kept us informed of our loved one’s condition and needs. Staff responded quickly to our needs and...

Provides: Assisted Living, Memory Care

Harmony at Harbour View

5871 Harbour View Blvd, Suffolk, VA 23435

Starting at$X,XXX+ monthly
9
9 Photos available
27
27 Floor plans available
8.5
Review Score
39 reviews

Things are going better. The staff are making efforts to take Gale to dinning main area as often as they can. I believe they also have activities on the other side that she could enjoy. She’s doing much...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Harmony at Harbour ViewIndependent Living | Assisted Living | Memory CareIn our continued effort to meet the demand of seniors in Suffolk, Virginia, we are offering Virtual Tours, an enhanced screening procedure for new residents, along with the security, support, services and...

... Read more

Harmony at Falls Run

60 Brimley Dr, Fredericksburg, VA 22406

Starting at$X,XXX+ monthly
10
10 Photos available
13
13 Floor plans available
8.5
Review Score
65 reviews

My brother seems to be happy. The woman who took my brother on tour was very thorough. The nurse and the physical therapist were very good and on time. That was the main reason we chose Harmony at Falls...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Harmony at Falls RunIndependent Living | Assisted Living | Memory CareIn our continued effort to meet the demand of seniors in Fredericksburg, Virginia, we are offering Virtual Tours, an enhanced screening procedure for new residents, along with the security, support, services and...

... Read more

Harmony at Mt Juliet

103 Belinda Pkwy, Mount Juliet, TN 37122

Starting at$X,XXX+ monthly
10
10 Photos available
26
26 Floor plans available
8.4
Review Score
35 reviews

Staff are friendly and seem very responsive when emergencies arise. My mother-in-law falls frequently and it seems they are very quick to respond and use good judgement for when she is taken to the ER. And...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Harmony at Mt. JulietIndependent Living | Assisted Living | Memory CareComfort. Easy elegance. Irresistible cuisine. Friends and family. These are the elements that make a person feel at home, and they are the very essence of everyday senior living at Harmony at Mt. Juliet. Located...

... Read more
Viewing 1-25 out of 46 communities

Reviews
for Harmony Senior Services

8.4
Review Score
1,433 reviews

Review Score

1,433 reviews
8.4

Out of 10


5 star

47%

4 star

27%

3 star

13%

2 star

7%

1 star

9%

A Place for Mom has scored Harmony Senior Services with 8.4 out of 10 using our proprietary review score based on 515 reviews in the last 2 years. Over all time, Harmony Senior Services has 1,433 reviews with an average "overall experience" of 3.9 out of 5.

Overall Experience
672
374
179
92
116
Date Submitted
0
188
515
Reviewer
117
997
290
8
Care Received
691
306
436
1261-1280 of 1433 reviews
Sort by

2.0
Anonymous - Family/Friend
Memory Care
February 26, 2024
Verified Review
dissatisfied

When mom and dad were in assisted living it was great! They had to move to memory care this past June. We have not been real thrilled with the care in the memory care. There have been lots of issues and the staff has some wonderful people, but the turnover is huge so it's always new people. We have had quite a few discussions with the the people in charge without much change. For the amount of money my mom is paying, we have been very dissatisfied with the care in Harmony Square.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

2

Activities

4

Staff

4

Value for Cost

2


2.0
Anonymous - Family/Friend
Assisted Living
February 26, 2024
Verified Review
We keep hoping for improvement

We have had many challenges with the care at Harmony There is a lot of turnover in the leadership of the facility and the staff. Your loved one does not get more assistance with high assisted living level of care. Communication with families and residents regarding changes is poor.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

2

Activities

3

Staff

4

Value for Cost

2


2.0
Anonymous - Family/Friend
Assisted Living
February 22, 2024
Verified Review
improvements for new residents

My main complaint is that the process for integrating a new resident into the community is disorganized. They offer a lot of services on site but setting them up isn't straightforward, had to follow up multiple times to get info, sometimes without hearing back. The facility is super nice otherwise, very modern, nice staff etc.

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

3

Activities

4

Staff

4

Value for Cost

3


2.0
Anonymous - Family/Friend
Assisted Living
February 19, 2024
Verified Review
lack of attention, short staffed, do nto recommend

No one is ever at the front desk to answer the phone and they are short staff of nurses. One nurse has 2 floors give out meds and its doesn't make no sense that a patient has to get their meds at 11:10am I do not recommend this facility.

Cleanliness

5

Friendliness

5

Meals & Dining

1

Care Services

1

Activities

5

Staff

5

Value for Cost

1


2.0
Phyllis - Family/Friend
Assisted Living
February 9, 2024
Verified Review
Harmony Collection Review

During the sales process make sure any telephone calls or in person conversations are documented. During our sales meeting no packages were available so a few documents were put in the package given to us. We were contacted by phone and an incentive would be given if we signed the lease by [date removed]. Rent would be prorated when [name removed] moved.. We signed on [date removed removed]. We moved [name removed] in on [date removed]. [date removed] bill showed rent beginning [date removed] and level of care started [date removed]. Approached billing person said she had to go by info given to her. She would have to speak to [name removed] and [name removed]. Two weeks later nothing had been done. [name removed] says she doesn't know who the people are that come into her room. She doesn't know how to get in touch with the people there

Cleanliness

5

Friendliness

3

Meals & Dining

4

Care Services

3

Activities

No data collected

Staff

3

Value for Cost

No data collected


2.0
Anonymous - Family/Friend
Independent Living
January 11, 2024
Verified Review
Constant turnover with no notice to residents or loved ones; Lack of leadership and corporate involvement

Executive directorship has turned over 4 times in 10 months. Food Director and Serving staff has turned over 3 times in the past 10 months. Prices were raised by [removed] for this calendar year with only a 30 day notice. Housekeeping is not consistent and has also turned over 3 times in the past 10 months. Their Nursing staff is not consistent with notifying next of kin when residents are transported to the hospital as well and Nursing Director was also replaced in the past 10 months. There have also been issues of residents in Memory Care roaming the halls all hours with no oversight, ringing the doorbells of independent residents in the middle of the night and no follow-up the next day after it's reported to the front desk. My mom has made friends there and has little involvement with management. She likes her social life, wishes the food could offer more dietary choices, ie diabetic; low salt; replacements for main meals.

Cleanliness

5

Friendliness

3

Meals & Dining

2

Care Services

2

Activities

5

Staff

3

Value for Cost

4


2.0
Anonymous - Family/Friend
Assisted Living
December 29, 2023
Verified Review
Review for Harmony on the Peninsula

I would make my friend aware of the staff's high turnover rate and how that affected the communication problems between our family and the staff. Plus the prescription medications were not delivered or administered in a timely manner to our mom. Additionally I would suggest my friend make sure their mother or father is appropriately placed within the facility.Our mother required much more care than she received at Harmony and as her dementia progressed her care at Harmony seemed to decline in quality. My sister had to follow behind the care staff on a daily basis in caring for our Mom. It was very dissatisfying and frustrating.We chose Harmony for the close location to my sister's house and the initial promises and expectations conveyed to us by the then director who has since left the position.

Cleanliness

2

Friendliness

2

Meals & Dining

2

Care Services

2

Activities

2

Staff

2

Value for Cost

2


2.0
Anonymous - Family/Friend
Memory Care
December 18, 2023
Verified Review
nightmare

The staff was very unprofessional. When speaking with me they would curse and talk about other patients. They were very rude to my grandfather although he wasn't the most pleasant to work with because he was in memory care they didn't treat him with respect. His room was always filthy. Someone was supposed to clean it once a week but it was always disgusting every time I visited with him. The smell was outrageous and he had blood/food/dried up feces on the floor. Tuna fish that was in his drawer (he was in memory care) that was left in there so long bugs were flying around it and it smelled like something died in his room. Anytime I addressed my issues with the Director over memory care she would always make excuses for the behavior instead of trying to correct the problem. I will never recommend this place to anyone! Absolutely horrid. This place is a complete nightmare Have more professional staff, treat residents in memory care with more respect, actually clean the rooms of residents and when issues arise and are discussed instead of making excuses, actually try to fix the problems

Cleanliness

2

Friendliness

2

Meals & Dining

4

Care Services

1

Activities

3

Staff

2

Value for Cost

2


2.0
Anonymous - Family/Friend
Assisted Living
December 5, 2023
Verified Review
Our experience

The facility is understaffed, especially on the weekends. I would recommend depending on what level of care the individual needs. If they're mainly self sufficient and can move around on their own, then yes I recommend them for the assisted living area. If they need any type of special care while in assisted living, then no. The memory care unit has more oversight and has been doing pretty well so far, so I would recommend the memory care unit

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

2

Activities

3

Staff

5

Value for Cost

3


2.0
Libby - Family/Friend
Assisted Living
November 20, 2023
Verified Review
Disappointing for the money

I have to be very hands - on to ensure my mother is getting the care that she needs. The leadership here has been very disappointing. They have all turned over so maybe it will get better. If someone is independent, this is probably is a great place, but my mom is not. My mother has to take all of her meals in her room so it is always cold. On top of that the ingredients are not fresh. Seems institutional.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

2

Activities

No data collected

Staff

3

Value for Cost

3


2.0
Anonymous - Family/Friend
Assisted Living
October 3, 2023
Verified Review
Review for Harmony on the Peninsula

Thye need to improve on, telling the truth when you put a loved one in your home. I was shown everything about assisted living. Nobody told me what you do with your memory care patients.

Cleanliness

2

Friendliness

2

Meals & Dining

2

Care Services

2

Activities

2

Staff

2

Value for Cost

2


2.0
Anonymous - Family/Friend
Assisted Living
October 2, 2023
Verified Review
Review for Harmony at Southridge

My initial reason for choosing Harmony was location.I wouldn't recommend a friend or family member going to Harmony's memory facility.

Cleanliness

5

Friendliness

2

Meals & Dining

2

Care Services

1

Activities

1

Staff

2

Value for Cost

1


2.0
Anonymous - Family/Friend
Memory Care
September 21, 2023
Verified Review
Do Better!!!

They just got a new director, so this is their last shot to get things in order or my mother will be moved. I have been complaining about her not getting 2 showers a week for two years. Each time I was told they were going to move her shower schedule from midnight shift to evening. They never changed her schedule. The new director has promised her has been moved to day shift scheduled. Sheets were not being changed except by myself. I was having to clean her bathroom myself at least once a week. Laundry not being put away, sheets not be folded. Soiled clothes being left in hamper to smell.

Cleanliness

3

Friendliness

4

Meals & Dining

4

Care Services

1

Activities

3

Staff

4

Value for Cost

1


2.0
Anonymous - Toured community
Assisted Living
August 9, 2023
Verified Review
Tour of Harmony at Spring Hill

We toured Harmony at Spring Hill during our search for a facility for my loved one. My loved one didn't really like this facility and also was considering both Assisted Living and Independent Living. They don't have Independent Living at this facility and my loved one didn't like the Assisted Living here.


2.0
Anonymous - Toured community
Independent Living
August 7, 2023
Verified Review
Tour experience

We toured with Harmony at Independence and The person (I can't remember her name) was too casual-didn't comfort our names or relationship with my Mom. A little scattered and all over the place. Seemed not as clean as [facility name removed] or as close to me and her doctors.


2.0
Jubilee - Family/Friend
Memory Care
June 28, 2023
Verified Review
Don't Take Your Loved To Harmony Oakbrook!

The staff was overworked; the food listed on the weekly menu was not always what was being served; it always took 10 minutes or more for someone to open the door; and they did not have enough cameras to visually see the residence at all times.

Cleanliness

2

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

2

Staff

3

Value for Cost

2


2.0
Anonymous - Family/Friend
Independent Living
June 27, 2023
Verified Review
Harmony of Waldorf needs help to support our elders

My loved one is a resident at Harmony at Waldorf. This facility has a lot of issues. They have limited activities for the residents because of the lack of staff. The food is terrible and cold most of the time.

Cleanliness

4

Friendliness

5

Meals & Dining

1

Care Services

4

Activities

1

Staff

4

Value for Cost

4


2.0
Anonymous - Resident/client
Assisted Living
June 5, 2023
Verified Review
Harmony at Victory Station

Harmony is a great place. However, the staff has completely turned over. If l was rating the apartment I live in I would give it a 5, but I would rate the overall place a 2. It's really sad that it is in this situation. I think there mistake was not giving the department heads what they needed. And they all have left. They were here from the ground up. And they let them go. This beautiful place is running on. We no longer have house keeping. The dining room doesn't have enough people to cook or deliver the food on time. Our maintenance people left and we have a new guy that really doesn't know what he is doing. The new director really needs to read our contract. He is angry at the people who confront him about the lack of employees. And how much they are paying to live here. I know this is happening everywhere which is so sad. This is all the talk here. It really is a beautiful place. It just looks like its going to take a while. The people they hire either don't show up or they work one day and never come back. We have many empty apartments on all three floors. And people are still talking about moving.


2.0
Anonymous - Family/Friend
Assisted Living
May 11, 2023
Verified Review
Oversold/Underwhelming

They are very understaffed and ill trained, ie: not changing bandages from a wound, not using alcohol swabs to wipe his skin before giving insulin, Physical Therapy abruptly stopped helping my loved one after it took a week and a half to evaluate him, there has been feces all over the bathroom after they clean the bedpan, not a nurse on duty most of the time, etc. I would not recommend this facility for anyone that truly needs assistance.

Cleanliness

4

Friendliness

3

Meals & Dining

4

Care Services

1

Activities

No data collected

Staff

2

Value for Cost

2


2.0
Anonymous - Family/Friend
Assisted Living
April 27, 2023
Verified Review

The place is terrible!! Harmony of Elkhart is too new, and we were very disappointed in the care that we received.

Cleanliness

3

Friendliness

1

Meals & Dining

3

Care Services

1

Activities

3

Staff

1

Value for Cost

1


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