MBK Senior Living

The housekeeping wasn't good, it was dirty and dark. When we left all of her jewelry was gone, but I never reported it, I didn't have proof or details. Some of the staff were fabulous, like the dining room staff, but some of the people, and one in particular, Rosa were not nice at all. Maintenance stuff didn't get done, the grass was dead and it never got fixed. The care was substandard, in my opinion. It was good before management changed, and then everything went downhill.

It just had an old feel to it. It just seemed like it needed to be remodeled or something. I remember thinking I wouldn't want to live there. I just didn't care for the overall atmosphere. They also had smaller rooms for more money than another place I had found.

The staff are all very nice and the place is clean. However, I think that my loved one just needs more care than they can offer. It would be nice to maybe have more CNAs that are certified. They do have caregivers there to help, but some residents need a little bit more medical attention. Other than that, they did have an opening when we were stuck and needed it, and it is a really nice place.

They offer both Independent Living and Assisted Living here, but there are far more people that are in severe need of assistance here. With that, the response time could be faster. They have a 15 minute window, but in some situations, 15 minutes could be too long. Also, the caregivers do not knock when they enter the resident's rooms, and instead, just come in, which can bother some of the residents. The activities they do are really minimal. It would be nice to see more trips, but everything they do is done mostly inside. As for the food, the menu seems to have a decent variety. Although it's not perfect, I'm not worried about my loved one's safety and we're making it work.

I think that there is definitely some room for improvement when it comes to being precise and clear about their information during orientation. There was definitely some miscommunication that could have been avoided. However, they did have availability in a time crunch and they were close to our home, so we chose them mainly for that reason.

rooms seem small - not a good fit for 2 br

It didn't work for us. I felt like we shouldn't have been there, period. She should have been in skilled and I don't know if we miscommunicated to each other or what happened. It sounded like it would be more custodial than what we ended up with. People would come if she would call them, but she wound up in the hospital within a week of getting there, partly because she shouldn't have been there. They kind of sold us. I explained what level she would need, and we were all in the mindset of wanting her to be independent, but they shouldn't have signed her up. She fell numerous times while she was there. I think that the staff that were there tried to help, and we appreciated their assistance, but they're so busy trying to get people in there to pay that they're not giving accurate representation of what they can do. Most of the other residents were much more independent. We should have put her into a skilled nursing facility, but they made it seem like she would be OK there.

I thought it was nice, but Westminster Terrace was more lively. They said that they were going to do something and they didn't do it, and I don't like being lied to, so I chose Westminster.

They had assigned seating for meals, I'm sure they were friendly and it would have been fine but the main thing was we didn't want him sititng with the same people everyday. We have a friend whose sister is there and they don't even talk at lunch and maybe they're more extreme cases than he is yet.

It looked kind of nice but it was more of a lock down. You had to check in and out. It was like one step closer to a nursing home and it was more expensive that the community we ended up chosing.

They are a bigger community that are setup kind of like a hotel. When I went to visit this community it just did not seem like it would be a good fit for my loved one. The community was just to big and would not be able to provide a home like feeling.

May be a buy in. Very new. Evasive about meal plan. Sounds like a Residence Hotel.

Entrance to room goes through another. He wasn't home to meet. Room is fine. It's the access I question. Met the guy, Gary. Very messy and my Mom feels besides being very hot inside,it smells. No offer of daily care other than a shower twice a week?? Was told there is a possibility of them getting a pool, chair, but no promise. I can wait for an answer....

Looks like an apartment, under big construction $3,750 for 1 bedroom.

Beautiful place but expensive.Looked at shared 2bdrm-don't think dad would do that. Did feel warm and inviting though.

Pets allowed first floor. Doesn't seem that pet friendly. Like one bedroom deluxe has W/D. Invited to stay overnight.

Nice homes/apartments. Location not desirable due to busy street and not gated. Design/flow of property didn't seem to foster gather of people. not a comfortable outside area to gather. didn't see may residents.

Very nice, but units too small and you have to walk outside on a covered walkway to get to the main building for dinner and activities.

Possible, but they want $2,000 'move-in fee' - no one else has asked for this

Studios start at $2,600. Community fee of $2,000.