SAK Management, LLC

My sister resided in the assisted living facility for 3 months. She is wheelchair bound with advanced multiple sclerosis. She arrived there with no sores. She left via ambulance non responsive with a bedsore to the bone. Also very dehydrated because left in bed without ability to get fluids The aides were rude and unhelpful. No one would change her or reposition her. The nursing care was horrendous and unsafe. Family wasn't kept informed of any issues including sending her to the hospital. Weekends are even worse 1 LPN and 1 aide for the whole building. Put her call bell on to get assistance to get her out of bed 1 hour 35 minutes later no response. Even with going to desk requesting help I was told short staffed on weekends. I was also told my sister was too much and would hurt their backs. I got her up myself. This place should be closed by the state. Or do not accept residents you can not care for. My sister is still in a skilled facility and may not recover from this facility's negligence.

1star May even be too much this place is so under staffed it’s scarey. I would not put my dog here. It looks beautiful but, the staff is horrible their all smiles but no results. And Once your in there they give you a bill that’s nothing like you agreed to. Don’t even go in cause all the prettyness and smiles won’t keep your parent alive. This place should be shut down til it’s properly run.Good luck if you just want to see for yourself. But I warn you it is unsafe for your loved one.??

a nice place , however the front desk girl is very rude and [Removed], understaffed, needs more discipline and better-trained personnel

this place can't keep employees, very poor staff , very rude , to much change for our parents,

My husband was there for one month. It looks pretty but looks are deceiving. My husband was there for one month. He never went back after he was taken to Temple Hospital because his INR level was low. He could have bled to death because he fell. It was their responsibility to check his pro time every two weeks and fax the results to his cardiologist. The doctor never received the results and the nurse was supposed to contact the doctor to make sure that he was to receive the same dosage of medicine. The doctor was not supposed to contact them. It was their job to follow up. They lied and the director lied. They are understaffed and it seems like the employees come and go. My advice for you or your loved ones.....stay away!!!

The place looks nice on the outside but that's about it. The staff is always short never enough and the staff they do have are over worked and under paid. I have seen many CEO come and go and all no better then the one before. activities are not there because the person they have in the memory care unit takes a 2 hour lunch break leaving the nursing staff to do his job as well as there jobs and the CEO seems to be ok with this. They have had C-DIFF go around to a lot of the residents because no one is washing there hands, I have seen them come out of residents room at night and go right into another residents room. The aides talk in the halls about what is going on and that is a HIPPA violation!!!! The med techs are very good I always see them running around but I don't see a nurse most of the time I am there and when I do they are on the phone or talking trash about another staff member behind there back. The food is a joke, they residents in the Assistant living side have it way better for all the meals I have taken my loved one over there many times. and have saw this. BOTTOM LINE IS IF YOU WANT YOUR AIDES AND MED TECHS AND NURES to do better you need to pay them more. Can you live off of 10 to 12 dollars an hour? I don't think so. All the money that they get every month and you would think they get paid good but no. I feel bad for the staff. I will be taking my loved one out as soon as the other place has an opening.

My family member was there for one year.. They went into assisted living walking and In control of her body functions. She had three unnecessary falls in one week due to careless care takers. No Follow up medical care. From that time on her whole personality and ability to care for herself changed. They make promise from CEO down that they do not keep. If you do not make surprise visits and spot checks you would not know what's hidden behind your loved ones care. They are left alone unsupervised. Transports are a joke they are not properly secured either in wheelchair or seat.... much witnessed... and brought to care givers attention . Just had event 2-3 months ago where wheelchair was not secured in van and client in wheelchair obtained fractured leg. Staff was told to LIE or else and family from NY was told a different story. Truth a staff member told . Witnessed falls with no staff around.All clients look un kept and have body odor . Clothes destroyed and burnt by utilities. Supplies of one client shared. Food cold and proper utensils not used for there needs. Staff rude disrespectful and dress improperly for job. Clients are bathed if in bed naked with no blanket or towel covering there shivering cold body . They are treated ruff and mishandled . Observe when u visit .... A animal gets better care. Ask a place for mom.... We did when it was too late... Be a advocate.... they cared for you when you where helpless don't they deserve I CARE DO YOU.

DO NOT MOVE HERE. THERE IS ONLY ONE HOUSE DOCTOR WHO COMES THE FIRST THURSDAY OF EVERY MONTH A FOOY DOCTOR COMES EVERY 9 WEEKS. THE ONLY ACTIVITIES ARE BINDO AND WATCHING MOVIES AND WHEEL OF FORTUNE OR FOOTBALL OR BASEBALL THE MENU IS AWFUL AND IF YOU DON'T EAT WHAT THEY HAVE TOO BAD THEY DO NOT CATER TO DIABETICS AND OTHERDIET ISSUES SINCE THRY ARE AN ASSISTED LIVING FACILITY,KE EP SNACKS IN YOUR ROOM KITCHEN NOT AVAILABLE AFTER 7 p.m. THE KITCHEN MANAGER LOOKS LIKE SHE JUST ROLLED OUT OF BED THEY WILL TRANSPORT YOU TO WHATEVER PLACE YOU NEED TO GO IF WITHIN 5 MILES OF HERE YOU PAY ACCORDING TO YOUR LEVEL OF CARE AS WELL AS THE RENTTHERE ARE 6 LEVELS AND IT CAN BE AS HIGH AS 300 DOLLARS ON TOP OF TTHE RENT MY ADVISE TO YOU IS LOOK ELSEWHERE. THE EMPLOYEES ARE FINE, NANAGEMEBT BEEDS IMPROVEMENT OR RELACED