Benchmark Senior Living

I would definitely recommend Benchmark to a friend. Since it is a smaller community there is a lot of personal service. The staff knows everyone and is attentive to their needs. We did have a bit of a communication challenge with the nursing staff but it is fine as long as you are proactive.

She has a one bedroom and the rooms are really nice and spacious. The kitchen is well equipped, although she doesn't really use it. The grounds are beautiful. She does go and sit outside once in awhile. The library comes in handy for her as she reads a lot and can't always find books on her kindle. And I found your website very helpful and all the places that responded were also very helpful.

I'm mostly happy with the facility. My mom enjoys the activities, & the staff are all very nice & friendly. The 2 negatives are the food has to be purchased from 1 supplier & the food is very bland & tasteless. The soups have little in them & my mom is used to the very chunky loaded with vegetables, meat & pasta & flavor that I cook. I've eaten there a couple times & even the fresh made Belgian waffles were a disappointment. Residents have spoken to chef in group meetings, but they said they can't make changes. The other negative is I've needed to get in to see my mom for emergencies & overnight desk person wasn't readily available to open locked doors. That is not acceptable. Overall tho, my mom is happy, making friends & enjoying the activities.

Beautiful entry with friendly and professional staff. The apts are very nice and roomy. Dining hall is nice for the regular residents. For the dementia folks it's not as nice.

I would recommend it. Staff was wonderful.

I would absolutely recommend Branches. It's been one of the best decisions our family made for our mom. They've been accommodating in helping my mom go from the main assisted living quarters to the memory care unit.

My dad liked being at the atrium. I thought he would have received better health care, but I guess that's not what they do. My dad contracted shingles on his face, and it took a while to be treated correctly. Overall, it was a much better place than the nursing home he is in now.

My loved one is no longer there but the nurses were all great! Based on the experience we had with The Atrium, we would recommend this community to other families who may need a place for their loved ones.

Nice place, great people. The only downside to the place is the individual hvacs are old, and need replacement parts that apparently are very hard to get. So the heat is always on.

The facility is clean and bright. The bedrooms are quite nice. The staff are so cheerful and energetic - I can't commend them enough for their positive and caring attitude. [name removed] really enjoys the daily activities, especially the field trips! My biggest frustration is how my husband's clothes and glasses go missing, some forever. [name removed] has lost, I don't know how, two pairs of prescription glasses in less than a year.

My loved one is currently a resident at Blenheim Newport and the experience has been overall very good so far. The cleanliness, friendliness and staff are very good. Based on our experience, I would recommend Blenheim Newport to others as an Assisted Living option.

My loved one is currently a resident at Chestnut Park At Cleveland Circle and overall the experience has been good. The cleanliness and the activities are okay. The friendliness and staff are great. I would recommend Chestnut Park At Cleveland Circle to others.

My loved one is currently a resident at MiddleBrook Farms at Trumbull and the overall experience has been very good for her so far. The staff are all very caring and make you feel at home. I would recommend MiddleBrook Farms at Trumbull to others.

I checked 14 other facilities in Massachusetts, this was the best one for the care my mother needed.Some others were fancier, but this is all dementia care which was important, that everyone was focused on Dementia Care.They also offer End of Life care so when that time comes, I don't have to keep moving her around .It is pricey unfortunately, so I had to work with the financial guys to make sure it would work.I see how they interact with her, which is great.

Don't put a loved one there unless they are in advanced stages of dementia or Alzheimer's.. I took my loved one out because she wasn't in advanced stages. It was not the right fit.

Super friendly place. Everyone knows the name of all the residents. Very caring people work there More physical activity/engagement is needed - particularly music and exercising to music - and a less reading aloud to residents.

For the senior housing business the charges were quite reasonable, close by for me and our daughter, and the regular living areas are very nice. My wife just wants to be left alone, which doesn't work well with dementia needs

My loved one was previously a resident at The Atrium At Drum Hill and overall, it was a good experience for her. The staff is friendly and act professionally. The rooms are cleaned daily and bed is changed. The food is ample and the menu is limited because of resident's needs. Her clothes did get mixed up, however.

I moved my uncle to this facility because he started needing more and more support. For transfers, he needs a Hoya lift. He needs to have virtually everything done for him. This was one of the few places with that type of care. He gets food delivered to his room. The food seems okay, not great. Given his condition, there are food spills and other spills that have left carpet and furniture stains. They make attempts to clean, but there are stains. When I am there, it seems like the staff makes an effort to check in with him and joke around with him, which he likes. What is different about the staff here vs a smaller place he was in is that there seems to be a large turnover or maybe a lot of contract staff. He seems to get good care but for me, I have not been given a consistent point of contact. At his last place, there were 2 or 3 people who were always available to me. As such, I also feel like they do not reach out as much. I will give high ratings to their occupational therapist, who has been extremely helpful. In summary, I think he gets good care there, and this is about my only option for his needs. But it does not seem as personal and I have to reach out to get most information.

My mom is currently a resident at Greenwich Farms at Warwick and everything has been very good for her, so far. The cleanliness and friendliness are good. The staff, meals and activities are also good. It's a wonderful facility and my mom loves it!