Harmony Senior Services

We did a tour with this community and it was very nice. The tour was good and the staff was very friendly and helpful. They answered all of our questions and gave us lots of information to consider. The community was very nice and they were very accommodating to us. They also followed up with and made sure all our questions were answered.

*Update* We toured this facility along with 3 others on the list. Harmony was a real stand-out! The facility is clean and spacious. We like that the level of care provided can transition from independent to more in-depth nursing care. During the tour, several residents stopped to tell us how much they love Harmony and [name removed], the director. She knew each resident we spoke to by their first name, gave hugs, and was engaging with them. Harmony seems to be the best fit for our parents. So far the front-runner in our search. [name removed] was really nice, lots of information. Seems as though this place has everything we are looking for. Scheduling a tour asap.

I would like to see them improve their responsiveness. The management has a bit of a problem communicating well with the families. But their memory care is outstanding. The lady who runs it is very well qualified and very responsive to family requests. And the residents there seem to be very happy. Their activities are great on the memory care side as well. They have a lot of options and keep the residents busy.

Great place. New, nice facilities, really flexible even if mom needs support while in independent living.

This is the best I have found. It is clean and friendly. The residents were having fun and laughing during my visit. I was impressed during my tour. The food appears to look like more of cafeteria style meals; however, I have not tasted it.

They're excellent, except for the price and the food. My loved one and the other residents don't care for the food. A lot of it is pretty dry. I also think they need more activities. So far the value has been excellent, but there's a cost increase coming up, and I don't know if we're going to be able to afford it going forward. The staff is excellent. You can't ask for better. They're very friendly and helpful. Anything you ask, they'll do. It's very clean, including the public bathrooms. And they keep my loved one's place very clean.

Toured Harmony and really liked the facility, this was our second choice.

Facility was clean and modern; residents appeared happy. Lots of activity. Memory care was very nice and had dedicated outdoor space for residents.

I feel like the atmosphere is very positive. You walk in, and the hallways are wide. It's more like a nice hotel and not like a facility. I viewed six different memory care facilities, and I chose Harmony because of its overall appearance and the kind staff. They're very kind to the residents and are good at redirecting them with dementia-related challenges, including when they try to escape. They've managed medications well. I haven't tried the food, but I've been there when meals were served. It looked a little overcooked. There was a variety of things on the plate, so there were small portions of everything but an adequate amount of food overall. They're receptive to pets, and that meant a lot to my loved one. I think the pricing is fair, and I would recommend this community to others. Overall, I don't think I could have chosen a better place.

I would recommend the community to others for their loved ones. The friendly staff and everything is brand new, and they are accommodating stands out to me. The community is working on creating a menu for vegetarians.

The community is good. The staff and cleanliness has made the experience for us a good one. The communication with the staff is good with the families. There is nothing I would change about the community so far.

I would definitely tell others that if they have loved ones who need something like this to check it out. The staff is sweet and helpful to my loved one. They are very accommodating. The menus look delicious and the food smells good when you walk in

The tour was really good, the facilities are wonderful and all the residents I encountered appeared very happy to be there.

The community is nice and beautiful. The staff is friendly and helpful. The food is not plain food and is more on the imaginative side.. The way it is served is not appetizing. I wouldn't change a thing about the community.

The reason we chose Harmony at Oakbrooke was because of the location for family, we grew up in the area and are very familiar with it and also we knew someone who was in the facility previously. They were very good with communication since we were not able to get in due to covid. It was very clean, reasonably priced place and they had great staff. It is a great place and I would recommend them.

It's definitely the place you should choose. It's a beautiful facility, and it's newer. The staff, the nurses, even the people that live there are all very nice and friendly . My loved one has already made new friends. We're absolutely in love with it. It wasn't our first choice. My family actually wanted somewhere closer to my other siblings, but as it turns out, we're all happy and feel like it was meant to be. It was the best choice, and it just worked out for some reason for his benefit. My loved one is extremely happy there. He raves about how good the food is and is always telling me what meals he's had. And he's been a picky eater most of his life. They have two fitness centers, one on his floor and a larger one one the main floor, and he's doing physical therapy and exercises three days a week. All the places we looked at were very comparable for the services we've needed. And Harmony has done an excellent job with any concern or need we've had. So I think we're definitely getting what we're paying for. It's a great location, near medical facilities like doctor's offices and a hospital, and we've already found a physician nearby who actually comes out to the facility to see our love done. That has been huge for us. He's been completely reevaluated and is taking less medication than he was before, yet he's in better health than he's been in a long time. And having them manage his medications has been a godsend and a blessing.

We chose The Harmony Collection at Hanover because my mom had been on a tour of it years ago and she knows a lot of people there. It was also the best value that we found in area. She has a room that is about 450 square feet and she is very happy with it, it has a kitchenette and a very large bathroom. I have been very pleased, they evaluated her when she moved in and took her off of a bunch of medication and that has been really helpful. I would definitely recommend to other families who are looking.

We chose Harmony because of the location of the facility and it was newer than some of the others that we narrowed it down to. She also was able to get an apartment on the first floor. The apartment sizes are perfect size for what she needs, she loves it. She is not thrilled about the food, she said it tastes like they use the similar seasoning in every meat so it tastes the same. The staff is very accommodating and they go out of their way to get to know her and make sure she is doing ok. They check in on her and call me which is very nice. I would recommend to others looking and already have.